Change your PSN password through your account settings on any device
You can change your PlayStation Network password from a web browser on your computer, phone, or tablet — you do not need your PlayStation console. Go to account.playstation.com, sign in with your current email and password, select your profile icon in the top right, then choose Account from the dropdown menu. Click Security on the left side, then Password, and enter your current password followed by your new password twice. The change takes effect when ready.
If you want to change it directly from your PS4 or PS5 console instead, go to Settings, then Users and Accounts, select Account, choose Security, and tap Password. You will need to enter your current password and then your new one twice. Either method works equally well — use whichever device is closest to you.
Key Takeaways
- You can change your password on any web browser by visiting account.playstation.com, signing in, and navigating to Security > Password.
- On a PS4 or PS5 console, go to Settings > Users and Accounts > Account > Security > Password to change it without leaving your living room.
- Your new password must be at least 8 characters long and include uppercase letters, lowercase letters, numbers, and a special character.
- The password change takes effect right away across all your devices and services linked to your PSN account.
- If you forget your current password, use the "Forgot your password?" link on the sign-in page to reset it through your email address.
Password requirements and what makes a strong PSN password
PlayStation requires passwords to be at least 8 characters long and to include all four of these: uppercase letters (A–Z), lowercase letters (a–z), numbers (0–9), and a special character (such as !, @, #, $, %, or &). A password like MyPlayStation2024! meets all these rules. Avoid using your username, email address, or any part of your PSN account name in your password, because PlayStation will reject it.
A strong password is one that is hard to guess and different from passwords you use on other websites. If you use the same password for your PSN account and your email account, and someone gets into one, they can access both. Consider using a password manager like Bitwarden, 1Password, or the password manager built into your browser to store unique passwords for each service you use.
What to do if you cannot remember your current password
If you have forgotten your current password, you cannot change it through the normal password change flow — you will need to reset it instead. Go to account.playstation.com and click Forgot your password? on the sign-in page. Enter the email address connected to your PSN account, and PlayStation will send you a password reset link. Check your email inbox and spam folder, click the link, and follow the steps to create a new password.
The reset link is usually valid for 24 hours. If the link has expired or you do not receive an email, go back to the forgot password page and request a new one. Once you have reset your password, you can sign in normally and change it again if you want a different one.
Changing your password on multiple devices and keeping them in sync
Your PSN password is the same across all devices — there is no separate password for your PS4, PS5, or mobile app. When you change your password on account.playstation.com or on your console, it changes everywhere. You will be signed out of all your devices when ready after the change, and you will need to sign back in with your new password on each one.
If you have multiple consoles in your home, each one will ask for the new password the next time someone tries to use the account. If you share your account with family members, let them know about the change so they can sign back in. If you have a console set as your primary PS4 or primary PS5, other users on that console can still play your games even after you change the password — the primary console setting is separate from the password.
Two-factor authentication adds a second layer of security
Changing your password is a good start, but adding two-factor authentication makes your account much harder to break into. With two-factor authentication turned on, anyone trying to sign in from a new device has to enter a code from your phone in addition to your password. Go to account.playstation.com, click your profile icon, select Account, then Security, and toggle on Two-Step Verification. PlayStation will ask you to choose between receiving codes by text message or through an authenticator app.
If you choose text message, you will get a code on your phone every time someone tries to sign in from a device PlayStation does not recognize. If you choose an authenticator app like Google Authenticator or Microsoft Authenticator, you will open the app and read the code from there instead. Either method works — text message is simpler, but an authenticator app is slightly more find because it cannot be intercepted by someone who steals your phone number.
Signing out of your account on other devices remotely
If you change your password because you think someone else may have access to your account, you can sign yourself out of all other devices at once. Go to account.playstation.com, click your profile icon, select Account, then Security, and scroll down to Devices. You will see a list of every console, phone, or browser that is currently signed into your account. Click the X next to any device to sign out of it when ready, even if you do not have that device in front of you.
This is useful if you sold a console, lent it to a friend, or suspect someone has accessed your account without permission. After you sign out a device remotely, the next person who tries to use it will see a sign-in screen. They will not be able to access your account, your games, or your payment information without your new password.
What happens to your games and purchases after a password change
Changing your password does not affect your games, trophies, save files, or purchase history. Everything stays exactly where it was. Your digital games remain in your library, your save files stay on your console or in PlayStation Cloud Storage, and your trophy list does not change. The only thing that changes is the password required to sign in.
If you have set up a console as your primary PS4 or PS5, other users on that console can still play your digital games even after you change the password — the primary console setting is permanent until you change it. Your payment method and billing address stay the same too. A password change is purely a security measure and does not alter anything about your account content or settings.
Frequently Asked Questions
How often should I change my PSN password?
There is no set rule, but changing it once or twice a year is reasonable if no one else has access to your account. If you think someone may have seen your password, change it right away. If you use the same password on multiple websites and one of those websites gets hacked, change your PSN password when ready.
Can I change my password on my phone without a console?
Yes. Open a web browser on your phone, go to account.playstation.com, sign in, and follow the same steps as on a computer: profile icon > Account > Security > Password. You do not need a PlayStation console to change your password.
What if I change my password and forget the new one right away?
Use the "Forgot your password?" link on the sign-in page at account.playstation.com. You will receive a reset link at the email address connected to your account. Click the link and create a new password. You can do this as many times as you need.
Will changing my password delete my save files?
No. Your save files, games, trophies, and all account data stay exactly the same. A password change only affects how you sign in — it does not touch anything stored on your console or in the cloud.
Do I need to change my password if I turn on two-factor authentication?
You do not have to, but it is a good idea to do both. Changing your password removes any old password that someone may have learned, and two-factor authentication prevents them from signing in even if they somehow get the new one.