The Raiders' main office is in Las Vegas, but their mailing address and phone number depend on what you need

The Las Vegas Raiders organization has a single headquarters location, but the way you reach them varies by department. If you are trying to contact the team about tickets, merchandise, stadium events, or business matters, you will reach different people depending on what you are calling about. The main switchboard can direct you, but knowing which department handles your question will get you an answer faster.

The Raiders moved to Las Vegas in 2020 and play at Allegiant Stadium. Their administrative offices are located at the stadium complex. If you are looking for a specific department — ticket sales, media relations, community events, or front office business — each one has its own contact method, and some prefer email or online forms over phone calls.

Key Takeaways

  • The Raiders' main office address is at Allegiant Stadium in Las Vegas, but you should contact specific departments by phone or email rather than showing up in person.
  • Ticket sales, merchandise orders, and stadium event questions are handled through the main customer service line or the team's website.
  • Media inquiries and press requests go to the communications department, which prefers email contact.
  • Business partnerships and sponsorships require contacting the business operations department directly.
  • The team's website and social media accounts often have the fastest response for common questions about games, events, and merchandise.

Main office address and general phone line

The Las Vegas Raiders administrative offices are located at Allegiant Stadium, 3333 Al Davis Way, Las Vegas, Nevada 89118. This is the physical address for the team's headquarters, but it is not a public walk-in location. Most business is conducted by phone, email, or through the team's website.

The main switchboard number for the Raiders organization is (702) 709-2000. This line can direct you to the right department based on your question. However, response times vary depending on the department's call volume, and you may be transferred multiple times before reaching the person who handles your specific issue.

Ticket sales and customer service

If you want to buy tickets, have questions about an upcoming game, or need to modify an existing ticket order, the ticket sales department is your first stop. You can reach ticket sales through the main number or visit the Raiders' official website, where you can purchase tickets directly and see real-time availability.

Many ticket questions are resolved faster through the website's ticketing portal than through a phone call. You can check your account, transfer tickets, or request refunds without speaking to anyone. If you need to speak with a representative, the website usually has a chat option or a dedicated ticket support phone line that moves faster than the main switchboard.

Media and press inquiries

Journalists, broadcasters, and media organizations should contact the Raiders' communications department rather than the main line. Media inquiries are handled by the public relations team, which prefers email contact and can provide press credentials, interview requests, and official statements.

The communications department email address is typically listed on the team's official website under "Media" or "Press." Response times for media inquiries are usually 24 to 48 hours during the season. If you need urgent information about a breaking news story, the website often has a media contact listed with a direct line.

Business partnerships and sponsorships

Companies interested in sponsoring the Raiders, partnering with the team, or conducting business with the organization should contact the business operations or corporate partnerships department. These inquiries are not handled by ticket sales or general customer service.

Business development contacts are usually listed on the team's corporate website or can be reached through the main switchboard by asking for the business operations department. Emails sent to a general business address may take longer to reach the right person, so asking the switchboard operator for a direct line or email for corporate partnerships will save time.

Stadium events and special requests

Allegiant Stadium hosts events beyond Raiders games, including concerts, conventions, and other sports events. If you have questions about a non-football event at the stadium, you may need to contact Allegiant Stadium directly rather than the Raiders organization, depending on who is promoting the event.

The Raiders' main line can tell you whether an event is Raiders-promoted or stadium-promoted and direct you to the right contact. For community events, charitable requests, or stadium tours, the Raiders' community relations department handles those inquiries and can usually be reached through the main switchboard.

Finding the right contact online

The Raiders' official website (raiders.com) has a "Contact Us" page that lists department-specific email addresses and phone numbers. This page is updated regularly and is often more current than information found elsewhere. The website also has a ticketing support chat that can answer questions without requiring a phone call.

The team's social media accounts on Twitter, Facebook, and Instagram also respond to direct messages and public posts, though response times vary. For urgent matters during game day, social media is sometimes faster than phone lines because the community team monitors those channels in real time.

Frequently Asked Questions

Can I visit the Raiders' office in person?

The Raiders' offices at Allegiant Stadium are not open to the public for walk-in visits. All business is conducted by phone, email, or through the website. If you need to meet with someone at the organization, you must schedule an appointment through the appropriate department.

What is the best way to reach ticket sales?

The team's website ticketing portal is usually the fastest way to buy tickets or check your account. If you need to speak with someone, the website has a dedicated ticket support option that is faster than calling the main switchboard. You can also call the main number and ask specifically for ticket sales.

How do I request the Raiders for a community event or charity?

Contact the community relations department through the main switchboard or look for a community relations email on the team's website. These requests are typically reviewed and responded to within one to two weeks, though approval depends on the team's schedule and availability.

Who do I contact about merchandise or apparel?

Merchandise orders are usually handled through the team's official online store or through licensed retailers. If you have a problem with an order, the website store has a customer service option. For bulk merchandise orders or custom apparel, contact the business operations department.

What if I cannot reach anyone by phone?

Try the website's contact form, email the specific department if you have an address, or reach out through social media. During the off-season, response times are slower than during the football season. If your issue is urgent, clearly state that in your message and ask for a callback within a specific timeframe.