The fastest way to reset your password

Go to spotify.com/login in your web browser. Below the email and password boxes, click "Can't log in?" — this takes you to the password reset page. Enter the email address connected to your Spotify account and click "Send reset link". Spotify will email you a link that works for 24 hours. Click that link, create a new password, and you're done.

The new password takes effect when ready. If you're signed in on your phone, tablet, or computer, you'll be logged out automatically. Sign back in with your new password on any device.

If you don't see the reset email within a few minutes, check your spam or junk folder — sometimes email filters catch it. If it's not there either, the email address you entered may not be connected to a Spotify account, or you may have created your account through Facebook or Apple instead of with an email.

Key Takeaways

  • The password reset link arrives by email and expires after 24 hours, so check your inbox and spam folder right away.
  • You must use the email address connected to your account — if you signed up with Facebook or Apple, you'll need to reset through those services instead.
  • After you reset your password, you'll be logged out on all devices and must sign back in with the new one.
  • If the reset email never arrives, your account may be linked to a different email address than the one you tried.

What to do if you don't receive the reset email

First, wait five minutes and check both your inbox and spam folder. Email can take a moment to arrive, and filters sometimes misroute password reset messages.

If the email still hasn't shown up, the email address you entered may not be the one tied to your account. Spotify accounts are usually connected to the email you used when you signed up, but if someone else created the account for you, it might be registered under their email instead. Try entering a different email address you think might be connected to the account.

If you created your Spotify account by signing in with Facebook or Apple, the password reset won't work through the regular login page. Instead, go to spotify.com/login, click "Log in with Facebook" or "Log in with Apple", and follow those services' own password reset process. Your Spotify password and your Facebook or Apple password are separate — resetting one doesn't affect the other.

Resetting your password if you're locked out of your email

If you can't access the email address connected to your Spotify account, you'll need to contact Spotify Support directly. Go to support.spotify.com and click the chat or contact button. Explain that you can't access your email and provide as much information as you can about the account — the name on it, the country, when you created it, or any payment method you used.

Spotify Support can verify your identity through other details and help you regain access. This process usually takes longer than a standard password reset — sometimes a few hours, sometimes a day or two — because they need to confirm you actually own the account before making changes.

Creating a strong new password

When you create your new password, Spotify requires at least 8 characters. A strong password includes a mix of uppercase letters, lowercase letters, numbers, and symbols — for example, BlueSky#2024Jazz is stronger than password123. Avoid using the same password across multiple services, because if one site is breached, hackers can try that password on others.

Write your new password down in a safe place, or use a password manager like Bitwarden, 1Password, or the password manager built into your phone's settings. Password managers store passwords securely and fill them in automatically, so you don't have to remember them or type them each time.

What happens after you reset your password

You'll be signed out of Spotify on every device — your phone, tablet, computer, and any connected speakers or smart displays. This is a security feature that prevents someone else from using your account if they somehow got your old password.

Sign back in on each device with your new password. If you use Spotify on a shared device or in a shared home, make sure you're the only person who knows the new password. If you share a Spotify Family plan with others, they'll need to sign back in on their devices too, but their individual accounts and playlists won't be affected.

Preventing future lockouts

Keep your recovery email up to date. Go to spotify.com, sign in, and click your profile name in the top right corner. Select "Account" and check that the email address listed is one you still have access to. If you've changed email providers or no longer use an old address, update it now.

Enable two-factor authentication if Spotify offers it for your region — this adds an extra security step when you sign in from a new device. Check your account settings to see if this option is available to you. Two-factor authentication makes it much harder for someone to access your account even if they somehow learn your password.

Frequently Asked Questions

How long does the password reset link stay active?

The link in the reset email works for 24 hours. If you don't click it within that time, the link expires and you'll need to request a new one by going back to the "Can't log in?" page and entering your email again.

Will resetting my password delete my playlists or saved songs?

No. Your playlists, saved songs, followers, and all other account data stay exactly as they are. Resetting your password only changes how you sign in — it doesn't touch any of your music or settings.

Can I reset my password on the Spotify app instead of the website?

You have to use the website. Open a web browser, go to spotify.com/login, and click "Can't log in?" The mobile app doesn't have a password reset option built in.

What if I remember my old password but want to change it anyway?

Sign in to your account at spotify.com, click your profile name, select "Account", and look for a "Change password" or "Password" option. You'll need to enter your current password before you can create a new one.

Do I need to reset my password if I think someone else used my account?

Yes, reset it when ready. After you reset, go to your account settings and check the "Active devices" or "Where you're logged in" section to see all the places your account is currently signed in. Sign out of any devices you don't recognize.