Reset Your Password Through the Spotify Website
The fastest way to reset your Spotify password is through a web browser on any device — phone, tablet, or computer. Go to spotify.com/login and look for the "Can't log in?" link below the password field. Click it, enter the email address connected to your account, and Spotify will send you a reset link within a few minutes.
Check your email inbox and spam folder for a message from Spotify with the subject line "Reset your Spotify password". The reset link inside that email works for 24 hours. Click it, and you'll be taken to a page where you can create a new password. Make sure your new password is at least 8 characters long and different from any password you've used with Spotify before.
After you set your new password, you can close the browser and log back into Spotify on any device using your email and the new password. You don't need to do anything else — the change takes effect when ready across all your devices.
Key Takeaways
- Visit spotify.com/login and click "Can't log in?" to start a password reset without needing your old password.
- Spotify sends a reset link to your email address, and that link expires after 24 hours.
- Your new password must be at least 8 characters long and cannot be a password you've used with Spotify before.
- After you reset your password, you can log in on all your devices right away with the new password.
- If you don't receive the reset email, check your spam or junk folder, or try resetting again with a different email address if your account uses multiple addresses.
What to Do If You Don't Receive the Reset Email
Sometimes the reset email lands in your spam folder or takes longer than expected to arrive. Wait at least 10 minutes before assuming it didn't send. Check your spam, junk, and promotions folders — Spotify's reset emails sometimes get filtered there by mistake.
If you still don't see the email after 10 minutes, go back to spotify.com/login and click "Can't log in?" again. This time, try entering a different email address if your Spotify account is connected to more than one. Some accounts have multiple email addresses linked, and the reset email might go to a different one than you expect.
If you've tried both email addresses and still haven't received anything, your account may have a security issue. In that case, contact Spotify Support through their help page at support.spotify.com. You'll need to describe the problem, and they can help you regain access to your account.
Resetting Your Password on the Spotify App
You cannot reset your password directly inside the Spotify app on your phone or computer. The app doesn't have a built-in password reset feature. Instead, you must use a web browser and follow the steps above on spotify.com/login.
After you've reset your password through the website, open the Spotify app and log out if you're still signed in. Then log back in using your email address and your new password. The app will accept the new password and sync your account across all devices.
Changing Your Password When You Still Remember It
If you know your current password but want to change it for security reasons, you don't need to use the "Can't log in?" link. Instead, log into your Spotify account on the web at spotify.com, go to your account settings, and look for "Change password" or "Security" in the menu. Enter your current password, then type your new password twice to confirm it.
This method is faster than the reset process because you don't have to wait for an email. The change takes effect when ready, and you'll be logged out of all other devices. You'll need to log back in on your phone, computer, or other devices using the new password.
Recovering Access to a Hacked or Compromised Account
If you think someone else has accessed your Spotify account, reset your password right away using the "Can't log in?" method, even if you remember your old password. After you set a new password, change the email address connected to your account if you suspect that email has been compromised too.
To change your email, log into spotify.com with your new password, go to account settings, and look for "Email" or "Account info". You'll need to confirm the new email address by clicking a link Spotify sends to it. If you can't access the old email anymore, contact Spotify Support and explain the situation — they can help you regain control of your account.
Consider enabling two-factor authentication if Spotify offers it on your account type. This adds an extra security layer so that even if someone gets your password, they can't log in without a code from your phone.
Troubleshooting Common Password Reset Problems
If you see an error message when you try to reset your password, the most common cause is that you're using an old or incorrect email address. Double-check the spelling of the email you're entering, including any numbers or periods. Spotify is case-insensitive for email addresses, so capitalization doesn't matter, but spelling does.
Another common issue is that your browser is blocking the reset email or the reset page. Try using a different browser — if you normally use Chrome, try Firefox or Safari instead. Clear your browser's cache and cookies, then try the reset process again. If you're on a phone, try switching from Wi-Fi to mobile data or vice versa.
If you've created a new Spotify account by accident and can't remember which email address your real account uses, you can try resetting the password for each email you've ever used with Spotify. Spotify will only send a reset email if that address is actually connected to an account, so you'll know which one is correct when you receive the email.
Frequently Asked Questions
How long does it take to receive the password reset email?
Spotify usually sends the reset email within a few minutes. If you haven't received it after 10 minutes, check your spam and junk folders. If it still doesn't arrive, try requesting the reset again or contact Spotify Support for help.
Can I reset my Spotify password without access to my email?
No, you need access to the email address connected to your account to reset your password. If you can't access that email anymore, contact Spotify Support at support.spotify.com and explain the situation. They can help you regain access by verifying your identity another way.
Will resetting my password delete my playlists or saved songs?
No, resetting your password does not affect your playlists, saved songs, or any other account data. Everything stays the same — only your password changes. You'll still have access to all your music and settings after you log back in.
Do I need to reset my password on each device separately?
No, you only reset your password once through the website. After that, you can log in on all your devices using the new password. You may need to log out and log back in on each device, but you use the same new password on all of them.
What should I do if I keep forgetting my Spotify password?
Consider using a password manager like Bitwarden, 1Password, or the password manager built into your phone or browser. These tools store your passwords securely and fill them in automatically, so you don't have to remember them. You can also write your password down and keep it somewhere safe, like a locked drawer.