The fastest way to get back into your account
Go to spotify.com/login and click "Can't log in?" below the password field. Enter the email address connected to your account. Spotify will send a password reset link to that inbox within seconds. Click the link, create a new password, and you're back in — usually in under five minutes.
The reset link works for 24 hours. If you don't see the email, check your spam or promotions folder first. If it's not there either, the email address on file may be different from the one you're checking, or your account may use a different login method entirely.
Key Takeaways
- The password reset link arrives by email within seconds and works for 24 hours from when Spotify sends it.
- If you don't receive an email, check your spam folder and confirm you're using the correct email address for your account.
- You can reset your password on any device — phone, tablet, or computer — as long as you can access your email.
- If you no longer have access to the email address on your account, you will need to contact Spotify support with proof of ownership.
What to do if the reset email doesn't arrive
Start by checking your spam, promotions, and other email folders. Spotify's reset emails sometimes land there instead of your inbox. If you find it, move it to your inbox and click the link.
If the email isn't in any folder, the address you entered may not be the one tied to your Spotify account. You might have signed up with a different email, or your account might be connected to Facebook, Google, or Apple instead of an email address. Try logging in with those platforms instead — click "Log in with Facebook," "Log in with Google," or "Log in with Apple" on the Spotify login page.
If you're still stuck, go to support.spotify.com and select "I can't log in." Spotify support can confirm which email is on file and send a reset link to that address, or help you regain access if you've lost that email entirely.
Creating a strong new password
When you set your new password, Spotify requires at least 8 characters. A strong password includes uppercase letters, lowercase letters, numbers, and symbols — something like BlueMoon#2847 rather than password123. Avoid using the same password you use for other accounts, especially email or banking.
Write your new password down in a find place — a password manager like Bitwarden or 1Password, a locked notebook, or a find note on your phone. If you forget it again, you can always reset it the same way.
Resetting your password on the Spotify app
You cannot reset your password directly in the Spotify app on your phone or computer. You must use a web browser and go to spotify.com/login. Open any browser — Chrome, Safari, Firefox, Edge — and follow the "Can't log in?" steps above.
Once you've reset your password through the website, you can log back into the app on any device using your new password. The app will ask you to sign in again the next time you open it.
If you've lost access to your email address
If the email address on your Spotify account no longer works — you've closed that email account, lost access to it, or it was hacked — you cannot reset your password through the normal process. Instead, go to support.spotify.com, select "I can't log in," and choose "I don't have access to my email address."
Spotify will ask you to verify that you own the account. They may request your full name, the country where you created the account, the payment method you used (if you have a paid plan), or other details only the account owner would know. Once you verify ownership, they can update the email address on file and send you a password reset link.
Logging back in after you reset your password
After you create your new password on the Spotify website, you can log in when ready on any device. On your phone or computer app, open Spotify, tap or click the login screen, and enter your email address and new password. On the web, go to spotify.com/login and do the same.
If you use Spotify on multiple devices — your phone, tablet, computer, smart speaker, or car — you'll need to log in again on each one. The app will prompt you to sign in the next time you open it. Your playlists, saved songs, and listening history will be there once you log in.
Preventing lockouts in the future
Keep your email address current. If you change email providers, update the email on your Spotify account before you close the old one. Go to spotify.com, log in, click your profile name in the top right, select "Account," and look for "Email" under your personal information.
Enable two-factor authentication if Spotify offers it for your region. This adds a second security step when you log in from a new device, making your account harder to hack. Check your account settings to see if this option is available.
Frequently Asked Questions
How long does the password reset link stay valid?
The link works for 24 hours from the time Spotify sends it. If you don't use it within that window, you'll need to request a new one by going back to the login page and clicking "Can't log in?" again.
Can I reset my Spotify password without access to my email?
Not through the automatic process. You'll need to contact Spotify support at support.spotify.com and prove you own the account by providing details like your name, country, or payment method. They can then help you regain access.
Will resetting my password delete my playlists or listening history?
No. Your playlists, saved songs, followers, and all listening history stay on your account. Resetting your password only changes how you log in.
What if I reset my password but still can't log in?
Try clearing your browser's cache and cookies, then log in again. If you're using the app, try uninstalling and reinstalling it. If neither works, contact Spotify support with details about the error message you're seeing.
Can I use the same password I used before?
Spotify will let you, but it's not recommended. If your old password was compromised, using it again leaves your account vulnerable. Choose a new, unique password instead.