Go to the Spotify password reset page directly
The fastest way is to visit accounts.spotify.com/en/login and click "Can't log in?" below the password field. This takes you straight to Spotify's password reset form. You do not need to be logged in — the form works whether you remember your username or not.
Enter the email address or username connected to your account. Spotify will send a reset link to that email within a few seconds. Check your inbox, including your spam or promotions folder if the email does not appear in your main inbox within two minutes.
Key Takeaways
- Visit accounts.spotify.com/en/login and click "Can't log in?" to reach the password reset form without logging in first.
- Spotify sends the reset link to your registered email address, so you must have access to that email to complete the reset.
- The reset link expires after one hour, so open it and create your new password while the email is fresh.
- If you do not recognize the email address on your account, contact Spotify Support before resetting, because someone else may have created it.
- After you reset your password, you will be logged out of Spotify on all devices and must sign in again with the new password.
Open the reset link and create a new password
Click the link in the email from Spotify. It will say something like "Reset your Spotify password" and take you to a page with a single text field. The link works for one hour only — if you wait longer, you will need to request a new reset email.
Type your new password into the field. Spotify requires at least eight characters, and the password is stronger if it includes uppercase letters, numbers, and symbols. You do not have to use your old password again. Click the button to confirm, and you will see a message saying your password has been changed.
Sign back in on your devices
Resetting your password logs you out everywhere — on your phone, computer, tablet, and any other device where Spotify was open. This is a security feature and happens automatically.
Open Spotify on each device and sign in with your email address or username and your new password. Start with the device you use most often. If you use Spotify on a smart speaker, car system, or gaming console, you may need to go into that device's settings to update the password there as well — the exact steps depend on the device, but the principle is the same: sign out and sign back in with the new password.
What to do if you do not receive the reset email
Check your spam, promotions, and other email folders first. Spotify's reset emails sometimes land there by mistake. If you still do not see it after five minutes, go back to accounts.spotify.com/en/login, click "Can't log in?" again, and request a new reset email. You can request as many as you need.
If you have access to the email address but the email is not arriving, the problem is usually on your email provider's side, not Spotify's. Try adding noreply@spotify.com to your email contacts, wait a few more minutes, and request the reset email one more time. If that does not work, contact your email provider's support team — they can check whether Spotify's emails are being blocked.
If you cannot access your registered email address
If the email address on your Spotify account is old, closed, or no longer yours, you cannot reset the password through the normal form. Instead, go to support.spotify.com and click "Contact Us" at the bottom of the page. Choose "Account and login" from the category menu, then "I can't log in to my account."
Spotify Support will ask you to verify you own the account by answering questions about your account history — things like what country you created it in, what payment method you used, or when you last logged in. Once you verify, they can change the email address on file and send you a password reset link to your new email. This process usually takes 24 to 48 hours.
Prevent this from happening again
After you reset your password, update your recovery email in your account settings. Go to accounts.spotify.com, sign in with your new password, click your profile name in the top right, and select "Account." Under "Login and passwords," you will see your current email address. Click "Change email" to add a backup email address that you actually use and check regularly.
You can also turn on two-factor authentication for extra security. In the same Account settings, look for "Two-factor authentication" and follow the prompts to link your phone number. After that, anyone trying to log in from a new device will need both your password and a code sent to your phone.
Frequently Asked Questions
How long does the reset link stay active?
The link in Spotify's reset email expires one hour after Spotify sends it. If you do not click it within that time, request a new reset email from the login page. There is no limit to how many times you can request a new link.
Will resetting my password delete my playlists or saved songs?
No. Resetting your password only changes how you sign in. All your playlists, saved songs, followers, and listening history stay exactly as they are. You will see everything the moment you sign back in with your new password.
Do I have to reset my password on every device, or just one?
You only reset the password once through the email link. After that, you sign back in on each device using the new password. The reset itself happens in one place; the sign-in happens everywhere.
What if someone else has my account and I cannot access the email?
Contact Spotify Support when ready through support.spotify.com and explain that your account may be compromised. They can lock the account and help you regain access even if you cannot reach the registered email. Have any information ready about when you created the account or what payment methods you have used.
Can I use the same password I used before?
Technically yes, but it defeats the purpose of resetting. If you forgot your password, use something new and different. If you think someone else accessed your account, definitely choose a password you have never used before.