Finding Your Username and Password Through Your Email

Your Netflix username is the email address you used to create your account. If you signed up with an email, that email is your username — you do not need to look it up anywhere else. When you go to Netflix.com and see the login screen, type that email address into the first field.

Your password is what you set during account creation. If you remember it, type it in and you are logged in. If you do not remember it, Netflix has a password reset option right on the login page: click "Forgot password?" and Netflix will send a reset link to your email address.

Check your email inbox for a message from Netflix. The email will have a link that takes you to a page where you can create a new password. Once you set a new password, you can log in with your email and that new password on any device.

Key Takeaways

  • Your Netflix username is the email address you used when you created the account.
  • If you forgot your password, click "Forgot password?" on the Netflix login page and check your email for a reset link.
  • Password reset links expire after a few hours, so act on the email from Netflix soon after you receive it.
  • Once you reset your password, use your email and new password to log in on any device.
  • If you do not have access to the email address you used to create the account, contact Netflix support through the website for help recovering it.

What to Do If You Cannot Access Your Email

If you created your Netflix account with an email address you no longer have access to, you cannot use the password reset link. Netflix will send the reset email to that old address, and you will not be able to open it.

In this case, go to the Netflix login page and select "Need help signing in?" or look for a link that says "I do not have access to my email." Netflix will walk you through steps to verify you own the account — usually by answering security questions or confirming recent payment information. Once Netflix confirms your identity, you can set a new password and update your email address to one you currently use.

Finding Your Username on a Device Where You Are Already Logged In

If you are already logged into Netflix on your phone, tablet, or computer, you can see your username in the account settings. Open Netflix and go to your profile icon in the top right corner (on a computer) or tap the menu icon (on a phone or tablet). Select "Account" or "Settings."

Look for a section labeled "Membership" or "Account Info." Your email address — your username — will be displayed there. You may also see payment information and other account details on this page.

Resetting Your Password on a Shared Device

If you share a Netflix account with family members and you are logged in on a shared TV or tablet, do not reset your password from that device. Resetting the password will log everyone out of Netflix on all devices, and they will need the new password to log back in.

Instead, go to Netflix.com on a computer or phone that only you use, click "Forgot password?" and follow the reset steps. This way you can change your password without interrupting other people's viewing. Once the reset is complete, you can log back into the shared device with your new password.

What Happens If You Reset Your Password

When you reset your password, Netflix logs you out of the account on all devices. This means everyone using that account — on the TV, phone, tablet, or computer — will be signed out. They will see a message asking them to log in again.

After the reset, anyone who wants to use Netflix will need to enter the email address and the new password. If you share your account, tell the other people in your household the new password so they can log back in. If you do not want to reset the password for everyone, you can change your password later once you have logged in on your own device.

Changing Your Password After You Log In

Once you have logged into Netflix with your email and password, you can change your password without logging everyone else out. Go to your account settings by clicking your profile icon and selecting "Account." Look for a section called "Password" or "Security."

Click "Change password" and enter your current password, then type in the new password you want to use. Netflix will ask you to confirm the new password by typing it again. Once you save the change, your new password takes effect when ready, but you stay logged in on all your devices.

If You Signed Up With a Social Media Account

Some people create a Netflix account by signing in with Facebook, Google, or Apple instead of using an email address. If you did this, your Netflix username is still tied to that social media account — you log in by selecting that social media option on the Netflix login page rather than typing an email.

If you want to switch to logging in with an email address instead, go to your account settings and look for "Login with email" or "Email address." Netflix will let you add an email to your account, and you can then use that email as your username going forward. You can still keep the social media login as a backup option.

Frequently Asked Questions

Is my Netflix username the same as my email address?

Yes. Your username is the email address you used when you created the account. You type this email into the login field on Netflix.com or in the Netflix app.

How long does a password reset email take to arrive?

Netflix usually sends the reset email within a few minutes. Check your inbox and your spam folder. If you do not see it after 10 minutes, try requesting another reset link. The link itself expires after a few hours, so do not wait too long to click it.

Can I change my username to something other than my email?

No. Netflix requires you to log in with an email address. You cannot change your username to a custom name or handle. If you want to use a different email, you can update the email address in your account settings, and that new email becomes your username.

What if I forgot both my username and password?

Go to Netflix.com and click "Forgot password?" Enter the email address you think you used. If that is correct, Netflix sends a reset link. If you are not sure which email you used, try the ones you remember. If none of them work, contact Netflix support through the website and they can help you recover your account.

Will resetting my password delete my watch history or saved shows?

No. Resetting your password only changes how you log in. Your watch history, saved shows, profiles, and all other account information stay exactly the same. You will see everything you had before once you log back in with your new password.