The fastest way to reset your Pokémon GO password

Go to the Pokémon GO sign-in page at pokemongo.nianticlabs.com and click "Forgot your password?" below the login box. Enter the email address connected to your account, and Niantic will send you a reset link within a few minutes. Click that link, create a new password, and sign back in to the game on your phone.

If you signed up using Google or Facebook instead of an email address, you will need to reset the password through that service instead — Pokémon GO itself has no password to change. The process is the same: go to Google Account or Facebook settings, find the password section, and follow their reset steps.

The reset email sometimes lands in spam or takes up to 10 minutes to arrive. Check your spam folder before requesting a new link. If you still do not see it after 15 minutes, try requesting the reset again — Niantic's system occasionally delays the first attempt.

Key Takeaways

  • Visit pokemongo.nianticlabs.com, click "Forgot your password?", and enter your email to receive a reset link.
  • If you signed up with Google or Facebook, reset your password through that account instead, not through Pokémon GO.
  • Check your spam folder if the reset email does not arrive within 10 minutes.
  • Your new password must be at least 8 characters long and should not be the same as your old one.
  • You can sign back into the game when ready after resetting your password — no waiting period applies.

What to do if you cannot access the email on your account

If the email address tied to your Pokémon GO account no longer works or you no longer have access to it, you will need to contact Niantic support directly. Go to support.pokemongo.nianticlabs.com, click "Contact Us", and select "Account & Login Issues" from the dropdown menu.

Niantic will ask you to verify you own the account. Be ready to provide the email address currently on file, the phone number you use to play, the team you chose in the game (Mystic, Valor, or Instinct), and roughly when you created the account. They may also ask for the first Pokémon you caught or other details from your gameplay history. Response times vary from a few hours to several days depending on how busy their support queue is.

Resetting a password when you are locked out of your email

If you cannot access your email account itself, you have two paths. First, try resetting your email password through the email provider — Gmail, Outlook, Yahoo, or whoever hosts it. Once you regain access to your email, you can then reset your Pokémon GO password using the normal "Forgot your password?" link.

If you cannot recover your email account, contact Niantic support as described above. They can update the email address on file to a new one you control, and then you can reset your Pokémon GO password normally. This process takes longer because Niantic has to verify your identity before making account changes.

Creating a strong password you will not forget

Pokémon GO requires passwords to be at least 8 characters long and recommends mixing uppercase letters, lowercase letters, numbers, and symbols. A password like "Pikachu2024!" is stronger than "pikachu" because it uses multiple character types, but it is also straightforward to forget.

A practical approach is to use a phrase you will remember — like the name of your first pet plus a number and symbol. Write it down in a find place, like a password manager (Bitwarden, 1Password, or Dashlane all work on phones and computers), rather than in a text file on your phone or a sticky note. Password managers let you store complex passwords safely without having to memorize them.

Signing back in after you reset your password

Once your new password is set, close Pokémon GO completely on your phone. Swipe it out of your recent apps or force-close it through your phone's settings. Then reopen the app and sign in with your email and new password.

If the app still shows you as logged in, you may need to sign out manually first. On Android, go to Settings inside the app, scroll to the bottom, and tap "Sign Out". On iPhone, go to Settings, tap your profile icon at the top, and select "Sign Out". After that, the login screen will appear and you can enter your new credentials.

Why your password reset email might not arrive

Niantic's reset emails often end up in spam folders because email providers flag them as suspicious. Check your spam, junk, or promotions folder first — the email will say "Pokémon GO Password Reset" in the subject line.

If the email is not in spam, it may have been delayed by your email provider's servers. Wait 15 minutes and check again. If you still see nothing, request a new reset link. Do not request more than three in a row within an hour, as Niantic's system may temporarily block repeated requests to prevent abuse.

Protecting your account after resetting your password

After you reset your password, turn on two-factor authentication if your email provider supports it. Gmail, Outlook, and Yahoo all offer this feature, which requires you to confirm your identity on a trusted device before anyone can sign in from a new phone or computer.

If you suspect someone else accessed your account, change your password again and review your email's login history. Gmail shows recent sign-ins under "Security" in account settings; Outlook has a similar view under "Recent activity". If you see logins from places you do not recognize, sign out all other sessions and change your password once more.

Frequently Asked Questions

How long does it take to receive the password reset email?

The email usually arrives within 5 to 10 minutes. Check your spam folder first, as Pokémon GO reset emails are frequently filtered there. If you do not see it after 15 minutes, request a new link.

Can I reset my Pokémon GO password on my phone without visiting a website?

No. You must visit pokemongo.nianticlabs.com on a web browser to request the reset link. You cannot reset it directly in the app. Once you receive the email, you can click the link from your phone's email app and complete the reset there.

What if I signed up with Google but now want to use an email password instead?

You cannot change your sign-in method within Pokémon GO. If you want to switch from Google to email, contact Niantic support and ask them to update your account. They will verify your identity and link a new email address to your account.

Do I lose my Pokémon or progress if I reset my password?

No. Resetting your password only changes how you sign in. Your Pokémon, items, level, and all other progress stay exactly the same. The account itself does not change — only the password.

Can I reset my password if I am currently banned from Pokémon GO?

Yes, you can reset your password at any time. However, if your account is banned, resetting the password will not lift the ban. You would need to contact Niantic support to appeal the ban separately.