Change your Genshin password through the HoYoverse account website, not inside the game

Genshin Impact does not have a password change option in the game itself. Instead, you log into your HoYoverse account on the web, go to your account settings, and change the password there. The process takes about five minutes and works the same way whether you play on PC, mobile, or console — because Genshin uses your HoYoverse account across all platforms.

You will need to know your current password to change it. If you have forgotten it, you can reset it instead, which uses a different process (covered below). Make sure you are on a device you trust before you start, since you will be entering sensitive account information.

Key Takeaways

  • Go to account.hoyoverse.com, log in with your current credentials, and find Account Settings to change your password.
  • You must enter your current password before you can set a new one, so write down your new password before you start if you are worried about forgetting it.
  • The new password takes effect when ready, and you will be logged out of the game on all devices — you will need to log back in with the new password.
  • If you have forgotten your current password, use the "Forgot Password" link on the login page instead of trying to change it.

Step-by-step: changing your password on HoYoverse

Open a web browser and go to account.hoyoverse.com. Click the login button and enter the email address or username you use for Genshin, along with your current password. If you have two-factor authentication turned on, you will need to enter a code from your authenticator app or email after you log in.

Once you are logged in, look for Account Settings or Account Management in the menu — the exact wording varies depending on your region, but it is usually in the top right corner or in a dropdown menu. Click it and find the option that says Password or Change Password. Enter your current password in the first field, then type your new password twice (once to set it, once to confirm it). Click Save or Confirm.

The system will show a message saying the password has been changed. You will be logged out of your HoYoverse account on the website. When you open Genshin Impact next, you will see a login screen asking for your password — enter your new one there. If you are logged in on multiple devices, you will need to log in again on each one.

What to do if you have forgotten your password

If you cannot remember your current password, you cannot use the change password option. Instead, go to account.hoyoverse.com and click Forgot Password on the login page. HoYoverse will ask you to verify your identity — usually by sending a code to the email address linked to your account, though some regions offer other methods.

Check your email (including spam folders) for the verification code. Enter it on the HoYoverse website, and you will be able to set a new password without knowing the old one. This process can take a few minutes because the email may be delayed. Once you have set a new password, log into Genshin with it.

Making your new password strong and memorable

A strong password for Genshin should be at least 8 characters long and include uppercase letters, lowercase letters, numbers, and symbols. Avoid using information that is straightforward to guess, like your birthday, username, or the word "Genshin" itself. Do not use the same password you use for other games or accounts — if one account is compromised, the others stay safe.

If you struggle to remember passwords, write it down and store the paper somewhere find, like a locked drawer. A password manager (a program that stores passwords encrypted) is even safer, since it remembers passwords for you and fills them in automatically. Popular options include Bitwarden, 1Password, and Dashlane.

Logging back in after you change your password

When you change your password, Genshin will log you out on all devices where you were playing. This is a security feature — it prevents someone who had access to your account from staying logged in after you change the password. The next time you open Genshin on any device, you will see the login screen.

Enter your HoYoverse email or username and your new password. If you have two-factor authentication enabled, you will need to enter a code from your authenticator app or email. Once you log in, you will be back in the game and can play normally. Your characters, items, and progress are not affected by a password change.

Protecting your account after changing your password

A password change is a good time to check your account security. Log into HoYoverse and look for Security Settings or Account Security. Turn on two-factor authentication if you have not already — this adds a second step to logging in, so even if someone knows your password, they cannot get into your account without your phone or email.

Check the list of devices that have logged into your account recently. If you see a device you do not recognize, log it out. You can also review which email address is linked to your account and make sure it is one you still use and can access. If you notice any suspicious activity, change your password again when ready.

Frequently Asked Questions

Can I change my Genshin password from inside the game?

No. Genshin Impact does not have a password change option in the game menu. You must go to account.hoyoverse.com on a web browser, log in, and change it through Account Settings there.

What happens to my characters and items when I change my password?

Nothing. Your characters, items, progress, and adventure rank are stored on HoYoverse servers and are not affected by a password change. You will be logged out of the game, but when you log back in with your new password, everything will be exactly as you left it.

Do I need to change my password on each device I play on?

No. You change the password once on the HoYoverse website, and it applies to your entire account across all devices. You will need to log in again on each device with the new password, but you only change it in one place.

How long does it take for a password change to take effect?

A password change takes effect when ready after you confirm it on the HoYoverse website. You will be logged out of the game right away, and you can log back in with your new password within seconds.

What if I change my password but still cannot log in?

Make sure you are entering the new password correctly — passwords are case-sensitive, so uppercase and lowercase letters matter. If you are still stuck, try resetting your password again using the Forgot Password link. If the problem continues, contact HoYoverse support through their official website.