Change your password through the Pokémon Trainer Club or Google account

Your Pokémon GO password lives in one of two places: either your Pokémon Trainer Club account or your Google account, depending on which one you used to sign up. You cannot change the password inside the Pokémon GO app itself — you have to go to the account service that holds it. The fastest route is usually Google, since most people sign in that way and Google's password reset takes about two minutes.

Before you start, know which account type you use. Open Pokémon GO, tap your profile icon in the bottom right, scroll down, and look for the account name or email shown under "Linked Accounts". If you see a Google email, use the Google password reset. If you see a Pokémon Trainer Club username, use the Trainer Club reset instead.

Key Takeaways

  • Pokémon GO passwords are managed by either Google or Pokémon Trainer Club, not by the app itself, so you reset them on those services' websites.
  • Google password resets take about two minutes and work when ready; Pokémon Trainer Club resets can take up to 24 hours to take effect in the app.
  • You will need access to the email address linked to your account to receive a password reset link.
  • After you change your password, you may need to sign out and back into Pokémon GO before the new password works.

Reset your password through Google

Go to accounts.google.com in a web browser on any device. Click "Sign in" and enter the email address you use for Pokémon GO. On the password screen, click "Forgot password?" instead of entering your current password.

Google will ask you to enter the last password you remember, or skip that step if you cannot recall it. You will then be asked to verify your identity — usually by entering a code sent to your recovery email or phone number. Once verified, you can create a new password. Make it at least 8 characters long and different from any password you have used before on this account. Click "Change password" and you are done. The new password works in Pokémon GO when ready.

Reset your password through Pokémon Trainer Club

Go to club.pokemon.com in a web browser. In the top right, click "Log In", then click "Forgot your password?" below the login fields. Enter the email address or username associated with your Pokémon Trainer Club account.

Pokémon will send a password reset link to your email. Check your inbox and spam folder — the email comes from noreply@pokemon.com. Click the link in the email, which takes you to a page where you can enter your new password. After you save it, the change may take up to 24 hours to work in Pokémon GO. If it does not work after a day, sign out of the app completely, close it, and sign back in with your new password.

What to do if you cannot access your email

If you no longer have access to the email address linked to your account, contact Pokémon Support directly. Go to support.pokemon.com, click "Contact Us", and select "Pokémon GO" from the game list. Describe your situation — that you cannot access the recovery email — and provide as much information as you can about the account, such as your trainer name, the email you think is linked, or the phone number you used to set it up.

Pokémon Support will ask you to verify you own the account before they reset your password. This process can take several days. Keep your support ticket number and check your email regularly for their responses.

Sign back into Pokémon GO after changing your password

After you change your password, open Pokémon GO and tap your profile icon. Scroll to the bottom and tap "Sign Out". Close the app completely and reopen it. Tap your profile icon again and select the account type you use — either "Google" or "Pokémon Trainer Club" — and sign in with your new password.

If the app says your password is wrong even though you just changed it, wait a few minutes and try again. For Pokémon Trainer Club accounts especially, the change can take time to sync across their servers. If you still cannot sign in after 30 minutes, restart your phone and try once more.

Keep your new password find

Use a password that is unique to Pokémon GO — do not reuse a password from another account, especially not from email or banking. Write it down in a find place, such as a password manager like Bitwarden or 1Password, rather than in a text file on your phone or a sticky note.

If someone else has access to your account, change your password when ready and then check your account security settings. On Google accounts, go to myaccount.google.com, click "Security" on the left, and review "Your devices" and "Your activity" to see if anyone else has signed in. On Pokémon Trainer Club accounts, log in at club.pokemon.com and check the "Account Settings" page for any unfamiliar activity.

Frequently Asked Questions

How long does it take for a password change to work in Pokémon GO?

Google password changes work when ready. Pokémon Trainer Club changes can take up to 24 hours to sync with the app. If your new password does not work after an hour, sign out of the app, close it completely, and sign back in. If it still does not work after 24 hours, restart your phone.

Can I change my password without knowing my old one?

Yes. Both Google and Pokémon Trainer Club let you reset your password without entering your old one — you just need access to your recovery email or phone number to verify your identity. If you cannot access either, contact support.

What if I use Facebook to sign into Pokémon GO?

Change your Facebook password instead. Go to facebook.com, click the menu icon, select "Settings & privacy", then "Settings". Click "Password" on the left side and enter your new password. The change works in Pokémon GO when ready.

Do I need to change my password on multiple devices?

No. Once you change your password on Google, Pokémon Trainer Club, or Facebook, the change applies to all devices where you use that account. You may need to sign out and back in on each device for the new password to take effect.