Change your IMVU password from the settings menu on the website or app
To change your IMVU password, log into your account on the IMVU website or mobile app, go to Settings, select Change Password, enter your current password, type your new password twice, and click Save. The process takes about two minutes. You will be logged out after the change is complete, and you will need to log back in with your new password.
If you have forgotten your current password, you cannot use the Change Password option. Instead, use the "Forgot Password" link on the login page, which will send a reset link to the email address connected to your account. Check your spam folder if you do not see the email within a few minutes.
Key Takeaways
- You need your current password to change it through Settings; if you have forgotten it, use the Forgot Password link instead.
- Your new password should be at least 8 characters long and different from passwords you use on other websites.
- IMVU will log you out when ready after you save your new password, so plan the change for a time when you are ready to log back in.
- If you use IMVU on both the website and the mobile app, the password change works on both — you only need to change it once.
Step-by-step instructions for the IMVU website
Open the IMVU website and log in with your username and password. Once you are on your home page, look for the menu icon (three horizontal lines) in the top right corner and tap or click it.
From the dropdown menu, select Settings. On the Settings page, scroll down until you see the Account section. Click or tap Change Password. You will see three fields: Current Password, New Password, and Confirm New Password. Type your current password in the first field exactly as you use it to log in. In the New Password field, type the password you want to use going forward. Type it again in the Confirm New Password field to make sure there are no typos. Click Save. IMVU will confirm the change and log you out.
Step-by-step instructions for the IMVU mobile app
Open the IMVU app on your phone or tablet and log in. Tap the menu icon (three horizontal lines) at the bottom right of the screen. Scroll down and tap Settings.
On the Settings screen, tap Account. Look for Change Password and tap it. Enter your current password, then type your new password in the New Password field. Type it again in the Confirm New Password field. Tap Save or Confirm. The app will log you out, and you can log back in with your new password on your next visit.
What makes a strong IMVU password
A strong password is harder for someone else to guess or crack. IMVU requires passwords to be at least 8 characters long. Beyond that minimum, the stronger your password is, the safer your account will be.
Use a mix of uppercase letters, lowercase letters, numbers, and symbols (like ! @ # $ % or &). Avoid using your username, real name, birthdate, or the word "IMVU" in your password. Do not use a password you have used on other websites, especially not on banking or email accounts. If someone breaks into one website, they often try the same password on others. A password manager like Bitwarden, 1Password, or KeePass can generate and store strong passwords so you do not have to remember them.
What to do if you cannot log back in after changing your password
If you change your password and then cannot log in, the most common cause is a typo. On the login page, check that Caps Lock is off and that you are typing the password exactly as you set it. Passwords are case-sensitive, meaning that "Password" and "password" are different.
If you are certain you typed it correctly and still cannot log in, use the Forgot Password link on the login page. Enter the email address connected to your IMVU account. IMVU will send a password reset link to that email. Click the link, create a new password, and try logging in again. If you no longer have access to that email address, contact IMVU support through the Help Center on the IMVU website.
Why you might want to change your password regularly
Changing your password every few months reduces the risk that someone who saw it or guessed it will still have access to your account. If you have shared your password with a friend, used it on a public computer, or noticed anything unusual in your account (like items you did not buy or messages you did not send), change your password right away.
If you think someone else has accessed your account, change your password and then check your account settings to make sure your email address and recovery options have not been changed. If they have been changed without your permission, contact IMVU support when ready.
Frequently Asked Questions
Do I need to change my password on the app and the website separately?
No. IMVU uses the same password for both the website and the mobile app. When you change your password in one place, it changes everywhere. You only need to do it once.
What if I forget my new password right after changing it?
Use the Forgot Password link on the login page and follow the reset process. IMVU will send a link to your email address. Click it and create a new password. You can change it again anytime through Settings once you are logged in.
Can I use the same password I used before?
IMVU does not prevent you from reusing an old password, but it is not a good security practice. If someone guessed or saw your old password, using it again leaves your account at risk. Choose a new password that you have never used before.
Will changing my password log me out on other devices?
Yes. When you change your password, IMVU logs you out on all devices where you were logged in. You will need to log in again on your phone, tablet, computer, or any other device you use IMVU on.