Your username appears in the top-left corner of the PokerStars app

When you open PokerStars on your phone or computer, your username displays in the upper left of the screen next to your account balance. This is the name you chose when you created your account, and it is the one other players see at the table. If you cannot remember it, you can also find it in your account settings or by checking your welcome email from PokerStars.

The username is different from your email address. You use your email and password to log in, but your username is what appears during gameplay. Some players confuse these two, so it helps to know the difference before you try to change it. Your username stays the same across all PokerStars products — the poker app, the casino app, and the website all use the same login credentials and display name.

Key Takeaways

  • Your PokerStars username shows in the top-left corner of the app whenever you are logged in.
  • You can also find your username in account settings under "Profile" or "Account Information."
  • Check your original welcome email from PokerStars if you cannot locate it in the app.
  • Your username is separate from your email address and is what other players see at the table.
  • PokerStars support can confirm your username if you provide your account email and verify your identity.

Check your account settings on the app

Open PokerStars and tap the menu icon (usually three horizontal lines) in the top-left or top-right corner, depending on whether you are on iOS or Android. Look for a section labeled "Account," "Profile," or "Settings." Your username will appear on this page, often at the top of your profile information.

On the desktop version, click your username in the top-left corner to open a dropdown menu. Select "Account" or "Settings" from the options. Your full account details, including your username, will display on the page that opens. The username field is typically one of the first pieces of information shown, sometimes labeled as "Player Name" or "Display Name."

Look in your welcome email from PokerStars

When you first created your PokerStars account, the company sent you a welcome email. This email contains your username and account confirmation details. Search your email inbox for messages from PokerStars or noreply@pokerstars.com. The welcome email is usually one of the first messages you received after signing up.

If you cannot find the email in your inbox, check your spam or promotions folder. Sometimes welcome emails get filtered away. Once you locate it, your username will be clearly stated in the message body. The email typically begins with "Welcome to PokerStars" or similar language and includes your account setup confirmation.

Contact PokerStars support if you still cannot find it

If you have checked the app, your settings, and your email without success, you can reach out to PokerStars customer support. Visit the PokerStars website and look for the "Help" or "Contact Us" section. You will need to provide your email address and some account details to verify your identity.

Support staff can confirm your username and send it to you directly. This process usually takes a few hours to a day, depending on how busy the support team is. Have your account email address ready when you contact them, along with any other information that might be on your account, such as the country where you registered or the date you created it.

Why you might not remember your username

Many players create a username years ago and rarely think about it because the app logs them in automatically. If you have not logged out and back in recently, you may not have typed your username in months or years. This is especially common if you play on the same device all the time.

Some players also create usernames that do not match their real name or email, making them harder to recall later. If you chose something random or based on an old interest, it can feel unfamiliar now. The longer you have had an account, the more likely you are to have forgotten a username you created under different circumstances.

The difference between your username and email

Your email address is what you use to log into PokerStars along with your password. Your username is what appears at the poker table and in chat. You can change your username through account settings, but your email address is tied to your account recovery and cannot be changed the same way.

When other players see you at a table, they see your username, not your email. This is why usernames matter for your privacy and your table image. Your email stays private and is only used for account access and PokerStars communications. Understanding this separation helps you manage both your account security and your player identity.

Frequently Asked Questions

Can I see my username without logging in?

No, you need to be logged into the PokerStars app or website to see your username in the account settings. However, if you have your welcome email, your username is listed there and you can read it without logging in.

Is my username the same as my display name?

Yes, your username and display name are the same thing in PokerStars. This is the single name that other players see when you play. Some games or platforms use different terms, but PokerStars uses "username" for the name that appears at the table.

What should I do if I think someone else is using my username?

If you see your username at a table but you are not playing, contact PokerStars support when ready. This could indicate account theft. Have your email address and any recent account details ready when you report it.

Can I change my username to something else?

Yes, PokerStars allows you to change your username through your account settings. The process and any restrictions depend on your account history and region. Check your account settings or contact support for the current rules on username changes.

Will my username work the same way on the casino app?

Yes, your username is the same across all PokerStars products. If you log into the casino app with the same email and password, you will see the same username you use in the poker app. Your account is unified across all PokerStars platforms.