Change your eBay password from your account settings

To change your eBay password, sign in to your account, go to Account settings, select Password, and enter your current password followed by your new one. The process takes about two minutes and takes effect when ready across all your devices.

You do not need to sign out of other devices or sessions — eBay will keep you logged in where you are, but the new password is active right away. If you are signing in from a new device later, you will use the new password.

Key Takeaways

  • You can change your password anytime from Account settings without needing to reset it or prove your identity.
  • Your current password must be entered first, so you need to remember it — if you do not, use the reset option instead.
  • The new password takes effect when ready, but you stay logged in on your current device.
  • A strong password includes uppercase and lowercase letters, numbers, and symbols, and should not contain your username or common words.

Step-by-step: where to find the password change option

Start by signing into your eBay account at ebay.com. Once you are logged in, look for your username or account icon in the top right corner of the page and click it. A menu will drop down with several options.

Select Account settings from that menu. You will be taken to a page showing your account information. On the left side, you will see a navigation menu with different sections. Click on Password — it is usually near the top under security-related options.

Enter your current password in the first field. Then type your new password in the second field and confirm it by typing it again in the third field. Click Save or Change password (the button label may vary slightly). You will see a confirmation message that your password has been changed.

What makes a strong eBay password

eBay requires passwords to be at least 8 characters long, but longer is better. A strong password combines uppercase letters, lowercase letters, numbers, and symbols — for example, BlueSky#2024River is stronger than password123.

Avoid using your eBay username, your real name, common words, or sequences like 12345 or abcdef. Do not reuse a password from another account, especially not from email or banking sites. If you use the same password everywhere and one site is breached, someone could access all your accounts.

A password manager like Bitwarden, 1Password, or Dashlane can generate and store strong passwords for you, so you only have to remember one master password.

If you cannot remember your current password

The password change option requires you to enter your current password first. If you do not remember it, you cannot use the change method — you will need to reset your password instead.

On the eBay sign-in page, click Forgot your password? eBay will send a reset link to the email address on your account. Click the link in that email, create a new password, and you will be able to sign in again. After you sign in, you can change the password to something else using the Account settings method described above.

When your password change does not work

If you enter your current password and eBay says it is incorrect, double-check that you are typing it right — passwords are case-sensitive, so Password is different from password. If you are certain it is correct and it still does not work, use the password reset option instead.

If you see an error message like "Something went wrong" or the page does not load, try clearing your browser's cache and cookies, then sign in again. You can also try a different browser or device. If the problem continues, contact eBay's customer service — they can help you regain access to your account.

Changing your password on mobile

The eBay mobile app and mobile website both let you change your password. In the app, tap the menu icon (three horizontal lines) at the bottom right, then tap your username at the top. Select Account settings, then Password, and follow the same steps as on desktop.

On the mobile website (m.ebay.com), the process is identical to the desktop version — tap your account icon, go to Account settings, select Password, and enter your current and new passwords. The change takes effect across all devices and platforms at once.

Frequently Asked Questions

Will I be signed out of eBay on my phone if I change my password on my computer?

No. Changing your password keeps you signed in on the device where you made the change. You stay logged in on your phone, tablet, and other devices too. The new password is active when ready, but you will only need to enter it the next time you sign in on a new device or after you manually sign out.

How often should I change my eBay password?

There is no rule requiring you to change it regularly. Change it if you think someone else knows it, if you used it on another site that was breached, or if you have not changed it in several years. If you use a unique, strong password and do not share it, changing it once a year or less often is fine.

Can I use the same password for eBay and PayPal?

You can, but it is not recommended. If one account is breached, the other is at risk too. Since eBay and PayPal are separate companies with separate security systems, using different passwords protects you better. A password manager makes it straightforward to keep track of different passwords for different sites.

What if I change my password and then forget the new one?

Use the password reset option on the eBay sign-in page. Click Forgot your password?, and eBay will send a reset link to your email. You can then create a new password and sign in again.