Change your eBay password from your account settings

To change your eBay password, sign into your account, go to Account settings, select Password, and enter your current password followed by your new one twice. The whole process takes about two minutes. eBay will ask you to confirm the change by email — check your inbox and click the link they send, and the new password takes effect when ready.

You do not need to sign out of other devices or browsers. eBay will keep you logged in on the device you used to make the change, but you will need to enter the new password the next time you log in anywhere else.

Key Takeaways

  • Sign in to your eBay account, open Account settings, and select Password to start the change.
  • eBay requires you to enter your current password before creating a new one, so you must remember your existing password to proceed.
  • You will receive a confirmation email from eBay — click the link in that email to complete the change.
  • Your new password takes effect when ready after you confirm the email, and you will need it to log in on any other device or browser.
  • A strong password includes uppercase and lowercase letters, numbers, and symbols, and should not contain your username or common words.

Step-by-step: where to find the password change option

Open eBay.com and sign in with your current username and password. Once you are on your account page, look for the account icon — usually your initials or a silhouette — in the top right corner of the page. Click it and select Account settings from the menu that appears.

On the Account settings page, you will see several options on the left side. Find and click Password. This opens the password change form. Do not confuse this with "Sign in and security" — that section handles two-factor authentication and login alerts, but the actual password change is under Password itself.

What to enter in the password change form

The form has three fields. The first asks for your current password — type the password you use right now to log into eBay. eBay needs this to confirm you are really the account owner and not someone who gained access to your computer.

The second and third fields are for your new password. Type your new password in both fields. They must match exactly, or eBay will show an error and ask you to try again. eBay does not display what you type, so type slowly and double-check before clicking the button.

eBay requires passwords to be at least 8 characters long. A stronger password mixes uppercase letters, lowercase letters, numbers, and symbols — for example, BlueMoon#2847 is stronger than bluebird2024. Avoid using your eBay username, your real name, or common words that appear in a dictionary.

Confirming the change by email

After you submit the form, eBay sends a confirmation email to the address on file for your account. Check your inbox — including your spam or promotions folder — for an email from eBay with the subject line about password confirmation. The email contains a link that says something like "Confirm password change" or "Verify this change."

Click that link within 24 hours. If you do not click it, the password change does not take effect, and you will still log in with your old password. Once you click the link, eBay shows a message confirming the change is complete. You can now use your new password to sign in.

What happens to your other devices and browsers

The device or browser you used to change the password will stay logged in — you will not be kicked out when ready. However, the next time you try to log in on a different computer, phone, or browser, eBay will ask for your new password. Your old password will no longer work anywhere.

If you want to log out of all devices at once, go back to Account settings and look for "Sign out of all sessions" or a similar option under the Password or Security section. This forces you to log in again on every device, which is useful if you think someone else may have access to your account.

If you cannot remember your current password

The password change form requires your current password, so if you have forgotten it, you cannot use this method. Instead, you will need to reset your password using the "Forgot password" link on the eBay sign-in page. That process sends a reset link to your email address, and you can create a new password without knowing the old one.

If you cannot access the email address linked to your eBay account, contact eBay customer service. They can verify your identity using other information — such as your name, address, and recent purchase history — and help you regain access to your account.

Frequently Asked Questions

Do I have to change my password on my phone too?

No. Once you change your password on any device, it changes everywhere. The next time the eBay app on your phone tries to connect, it will ask for your new password. You only enter it once, and the app stays logged in after that.

What if I do not receive the confirmation email?

Check your spam, promotions, and other email folders — confirmation emails sometimes land there. If you still cannot find it after 10 minutes, go back to eBay, sign in, and repeat the password change process. eBay will send another confirmation email. If emails keep disappearing, contact eBay to confirm the email address on your account is correct.

Can I change my password if I am logged out?

No. You must be signed into your eBay account to change your password. If you are logged out, use the "Forgot password" link on the sign-in page instead, which sends a reset link to your email.

How often should I change my eBay password?

There is no rule requiring you to change it regularly. Change it if you think someone else knows it, if you used the same password on another website that was hacked, or if you have not changed it in several years. Changing it once a year is reasonable if you want to be cautious.

Will changing my password affect my saved payment methods or addresses?

No. Your password only controls who can log into your account. Your payment methods, shipping addresses, and saved information stay exactly as they are. The password change does not touch any of that data.