Reset your ADP password through the login page

The fastest way to reset your ADP password is through the ADP login page itself. Go to adp.com, click Sign In in the top right, then look for the Forgot Password? link below the password field. Click it, enter the email address or username tied to your ADP account, and ADP will send you a reset link to that email within a few minutes.

Open the email from ADP (check your spam folder if you do not see it), click the reset link, and you will land on a page where you create a new password. ADP requires passwords to be at least 8 characters long and include uppercase letters, lowercase letters, numbers, and a special character like ! or #. Once you enter your new password twice to confirm it, you can return to the login page and sign in with your new credentials.

If you do not receive the reset email within 10 minutes, double-check that you entered the correct email address. If the address is correct but the email still does not arrive, check your email provider's spam or junk folder — ADP reset emails sometimes land there by mistake.

Key Takeaways

  • The Forgot Password? link on the ADP login page is the standard way to reset your password without calling support.
  • ADP sends a reset link to your registered email address, and you have 24 hours to use it before the link expires.
  • Your new password must be at least 8 characters and include uppercase, lowercase, numbers, and a special character.
  • If you do not have access to your registered email address, you will need to contact your employer's HR or payroll department to verify your identity and update your email first.

What to do if the reset link does not work

Reset links expire after 24 hours, so if you waited more than a day to click the link, you will see an error message. Request a new reset link by going back to the Forgot Password? page and entering your email again. ADP will send you a fresh link that is valid for another 24 hours.

If you click the link and see an error that says "This link has already been used" or "Invalid link," you may have already reset your password successfully. Try signing in with the new password you created. If that does not work, request another reset link and make sure you are using the most recent one ADP sent you.

Reset your password if you cannot access your email

If you no longer have access to the email address registered with your ADP account, you cannot complete the self-service reset. Contact your employer's HR department or payroll team — they have the ability to verify your identity and either update your email address or reset your password on your behalf.

Have your employee ID number and a form of identification ready when you contact them. Some employers use ADP's HR system directly, so your HR team may be able to reset your password in seconds. Others may need to submit a request to ADP, which can take one to two business days.

Create a strong password you will remember

When you create your new password, avoid using information that is straightforward to guess — like your birth date, your name, or your employee ID number. A strong password combines unrelated words or a phrase you can remember. For example, "BlueSky#Pencil42" is stronger than "Password123" because it mixes character types and is harder to guess.

Write your new password down in a find place, like a password manager or a locked notebook at home. Do not email it to yourself or write it on a sticky note at your desk. If you use the same password across multiple accounts, change those passwords too — if one account is compromised, all of them are at risk.

Sign in after resetting your password

Once your password is reset, go back to adp.com, click Sign In, and enter your username or email address and your new password. If you see an error that says "Invalid username or password," make sure you are typing your password exactly as you created it — passwords are case-sensitive, so "BlueSky#Pencil42" is different from "bluesky#pencil42".

If you still cannot sign in after checking your password, wait a few minutes and try again. Sometimes ADP's system takes a moment to update after a password reset. If the problem continues after 15 minutes, contact your employer's HR or payroll team.

What to do if you are locked out of your account

If you enter the wrong password too many times in a row, ADP may temporarily lock your account for security. You will see a message saying your account is locked. Wait at least 30 minutes before trying to sign in again — the lock usually lifts automatically after that time.

If your account remains locked after 30 minutes, use the Forgot Password? link to reset your password. Resetting your password will unlock your account at the same time. If you are still locked out after resetting, contact your employer's HR or payroll department.

Frequently Asked Questions

How long does it take to reset my ADP password?

The reset email arrives within a few minutes. Once you click the link and create a new password, the change is when ready. You can sign in with your new password right away.

Can I reset my ADP password on my phone?

Yes. The ADP website works on phones and tablets. Go to adp.com, click Sign In, select Forgot Password?, and follow the same steps. The reset link in your email will also work on your phone.

What if I forgot my username too?

Your username is usually your email address or employee ID. If you are not sure which one, contact your employer's HR or payroll team — they can tell you what username is tied to your account and help you reset your password at the same time.

Do I need to reset my password if my employer changes my email address?

Not necessarily, but you should update your email address in your ADP account so future password reset emails reach you. After you sign in, look for Account Settings or Profile and update your email there. If you cannot find it, ask your HR team to update it for you.

Can my employer see my password?

No. Your employer cannot see your password, and ADP does not store passwords in a way that lets anyone read them. Only you know your password. If someone claims they need your password, do not give it to them — legitimate support staff will never ask for it.