The fastest way to find your Xfinity WiFi password

Your Xfinity WiFi password is stored in your Xfinity account online or in the Xfinity My Account mobile app. You do not need to call Comcast or reset your router — the password is visible in both places in under a minute. If you have forgotten your Xfinity account password, you will need to reset that first before you can see your WiFi password.

The password you are looking for is the one you use to connect devices to your home WiFi network. It is different from your Xfinity account login password. Comcast calls this your WiFi network password or sometimes your network security key.

Key Takeaways

  • Log into your Xfinity account at xfinity.com or use the Xfinity My Account app to see your WiFi password without calling support.
  • Your WiFi password appears in the Internet or WiFi settings section of your account, not in your account profile or billing area.
  • If you have forgotten your Xfinity account password, reset it at xfinity.com/signin before you can view your WiFi password.
  • Your router's label on the back or bottom shows your default WiFi name and password if you have never changed them.

View your password through the Xfinity website

Go to xfinity.com and sign in with your Xfinity username and password. If you do not remember your account password, click "Forgot username or password?" on the sign-in page and follow the reset steps — Comcast will send a link to your email or phone.

Once you are signed in, look for a section labeled "Internet," "WiFi," or "Network." The exact name varies depending on your account type and region. Click into that section. You should see your WiFi network name (also called your SSID) and your WiFi password listed together. The password may be hidden behind dots or asterisks — click "Show" or the eye icon to reveal it in plain text.

Write down the password or take a screenshot before you leave the page. If you cannot find the WiFi section after signing in, try searching the page for "WiFi password" or "network security key" using your browser's find function (Ctrl+F on Windows, Cmd+F on Mac).

View your password in the Xfinity My Account app

read the Xfinity My Account app from the Apple App Store or Google Play Store if you do not already have it. Open the app and sign in with your Xfinity username and password.

Tap the menu icon (three horizontal lines) at the bottom or top of the screen. Look for "Internet," "WiFi," or "Services." Tap that option. Your WiFi network name and password should appear on the next screen. Tap the password field to reveal it if it is hidden. You can copy the password directly from the app to paste it into a device you are trying to connect.

Find your password on your router if you cannot access your account

If you cannot remember your Xfinity account password and do not want to reset it right now, your WiFi password is also printed on a sticker attached to your Xfinity router. Look on the back, bottom, or side of the device for a label that shows "WiFi Name" or "SSID" and "WiFi Password" or "Network Key."

This label shows the default password that came with your router. If you have changed your WiFi password since you set up the router, the label will show the old password, not your current one. In that case, you will need to access your Xfinity account online to see the password you are actually using.

Reset your WiFi password if you want a new one

You can change your WiFi password from the same Xfinity account page where you viewed it. Look for an "Edit," "Change," or "Manage" button next to your WiFi password. Click it and enter a new password of your choice. Xfinity requires passwords to be at least 8 characters long and typically asks for a mix of letters, numbers, and symbols.

After you save your new password, all of your connected devices will lose WiFi connection. You will need to reconnect each device using the new password. This process takes a few minutes per device. Your router may also restart automatically, which is normal.

What to do if your password is not showing up

If you signed into your Xfinity account but cannot find your WiFi password, you may be looking in the wrong section. Some accounts separate Internet settings from WiFi settings. Try clicking "Services," "Manage Services," or "My Services" instead of "Internet."

If you have multiple internet services on your account or multiple routers, you may see more than one WiFi network listed. Make sure you are looking at the password for the network name you actually use. If you still cannot find it after checking these areas, the router label on the back of your device will have the default password printed on it.

Frequently Asked Questions

Is my WiFi password the same as my Xfinity account password?

No. Your Xfinity account password is what you use to log into xfinity.com. Your WiFi password is what you use to connect devices to your home internet. They are completely separate and can be different from each other.

Can I see my WiFi password on my phone or computer without logging into Xfinity?

On Windows 10 or 11, right-click your WiFi network in Settings, select "Manage Known Networks," find your Xfinity network, and click "Properties" to see the password. On Mac, open Keychain Access, search for your WiFi network name, and check the "Show password" box. On iPhone or Android, you cannot view a saved WiFi password without logging into your Xfinity account.

What if I reset my router — will my WiFi password change?

A factory reset will erase your custom password and return the router to its default password, which is printed on the label. If you do not want to lose your password, do not perform a factory reset. A straightforward restart (unplugging the router for 30 seconds) will not change your password.

Do I need to call Comcast to find my WiFi password?

No. You can find it yourself through your Xfinity account online or in the app in less than a minute. Calling support is unnecessary unless you cannot access your account or have forgotten your account password.