Expedia's main customer service phone number

Expedia's primary customer service line is 1-800-EXPEDIA (1-800-397-3342). This number connects you to representatives who handle booking changes, cancellations, refunds, and questions about existing reservations. The line is available seven days a week, though wait times vary by time of day and season.

When you call, have your confirmation number ready — it's the six-character code Expedia sent you in your booking confirmation email. Representatives can pull up your reservation faster with this number than with your name alone, which reduces your wait time on the call.

Expedia also operates phone lines for specific regions and services. If you're calling from outside the United States, the number differs by country. You can find your country's number by visiting Expedia.com, scrolling to the footer, and selecting your country from the language and location menu.

Key Takeaways

  • The main Expedia customer service number is 1-800-EXPEDIA (1-800-397-3342), available seven days a week.
  • Have your six-character confirmation number from your booking email ready before you call to speed up the process.
  • International callers should check Expedia.com's footer menu to find the phone number for their country.
  • Phone wait times are typically shorter during early morning hours and weekday mornings than during evening or weekend peak times.
  • For hotel-only bookings, some travelers report faster resolution by calling the hotel directly rather than Expedia.

What you can handle by phone versus online

Phone representatives can modify or cancel reservations, process refunds, and answer questions about your booking. They can also help if you've lost your confirmation email or forgotten your Expedia password. However, they cannot book new trips — that must be done through the website or mobile app.

If your issue is urgent (you're at the airport and your flight was cancelled, for example), calling is faster than waiting for an email response. For routine questions like "what time is my check-in?" or "can I change my seat?", the Expedia website or app often has self-service options that don't require a phone call.

When to call versus using other contact methods

Expedia offers multiple ways to reach customer service: phone, email, live chat through the website, and the Expedia mobile app. Phone calls work best when you need an when ready answer or when your issue involves a refund or cancellation that requires back-and-forth conversation.

Email is slower but creates a written record of your request. Live chat through Expedia.com typically has shorter wait times than phone during business hours, though the representative may not have access to all account details. The mobile app's messaging feature can also connect you to support, and some users report faster responses through the app than through the website.

International phone numbers and language support

Expedia operates in over 30 countries, and each has its own customer service phone line. The number varies significantly — for example, the United Kingdom line is different from the Canadian line. To find your country's number, go to Expedia.com, look at the bottom of the page, and click the country/language selector (usually showing your current location).

Representatives on international lines speak the primary language of that country. If you're traveling and need support in a language other than English, calling the line for a country where that language is spoken may connect you to a bilingual representative faster than calling the US line.

What to expect when you call

When you dial 1-800-EXPEDIA, you'll hear an automated menu asking why you're calling. Select the option closest to your issue — for example, "modify or cancel a reservation" or "questions about a booking." This routes you to the right department and can reduce your wait time.

Wait times range from a few minutes to over an hour depending on the time of day and season. Peak travel seasons (summer, winter holidays, spring break) have longer waits. Early morning calls on weekdays typically have shorter waits than evening or weekend calls. If you reach a long wait, you can request a callback instead of holding, and Expedia will call you back when a representative is available.

Troubleshooting if you can't reach anyone

If the phone line is busy or you're unable to connect, try calling during off-peak hours: early morning (6 AM to 9 AM) or late morning (10 AM to 12 PM) on weekdays. These windows typically have shorter queues than afternoon or evening.

If you've tried multiple times without success, use the live chat option on Expedia.com instead. Chat wait times are usually shorter than phone wait times, and you can continue browsing or working on other things while you wait for a response. You can also email Expedia through your account dashboard — go to "My Trips," select your reservation, and look for a "Contact Us" or "Help" link specific to that booking.

Special situations: hotels, flights, and packages

If your booking is a hotel only, you may get faster resolution by calling the hotel directly rather than Expedia. The hotel can often make changes to your reservation without going through Expedia's system. Have your confirmation number from both Expedia and the hotel when you call.

For flight-only bookings, Expedia can help with changes and cancellations, but the airline's policies determine what's actually possible. If your flight was cancelled or significantly delayed, calling the airline directly may be faster than calling Expedia, since the airline can rebook you when ready. For package bookings (flight plus hotel), Expedia handles the coordination, so calling Expedia is the right first step.

Frequently Asked Questions

Is there a fee to call Expedia customer service?

No. Calling 1-800-EXPEDIA is a toll-free number, so there is no charge from Expedia. Your phone plan may charge you for the call depending on your service (for example, if you're calling from a cell phone on a limited plan), but Expedia itself does not charge a fee for customer service calls.

Can I call Expedia to book a trip?

No. Expedia does not take bookings over the phone. You must book through the website or mobile app. However, once you've booked, you can call to modify or cancel your reservation.

What if I'm calling from outside the US?

Find your country's phone number by going to Expedia.com, scrolling to the footer, and clicking the country/language selector. Calling your country's Expedia line is usually faster than calling the US number, since you'll reach a representative in your time zone and they'll be familiar with local travel rules and policies.

How long does it usually take to reach a representative?

Wait times vary from a few minutes to over an hour. Early weekday mornings typically have shorter waits. If you reach a long queue, ask the automated system for a callback option, and Expedia will call you back when a representative is available rather than making you hold.

What if I need help with a refund?

Call 1-800-EXPEDIA with your confirmation number ready. Refund timelines depend on your booking type and reason for cancellation. The representative can explain what you're may have access to to under Expedia's cancellation policy and process the refund if you're may be able to access. Have your original payment method information available, since refunds are typically returned to the card or account you used to book.