Expedia's main customer service number is 1-800-EXPEDIA (1-800-397-3342)
Expedia operates a single toll-free number for most customer service requests: 1-800-397-3342
Wait times vary depending on the time of day and season. Calling early morning on weekdays typically means shorter hold times than calling in the evening or during peak travel seasons like summer or holidays. Expedia does not publish average wait times, so you may experience anything from a few minutes to over an hour depending on call volume. The phone line is available 24 hours a day, 7 days a week. You do not need to be an Expedia member to call, though having your confirmation number ready will speed up the process if you are calling about a specific booking. Gather your confirmation number before dialing. This is the code Expedia sent you in your booking confirmation email. If you cannot find it, you can look it up on the Expedia website by signing into your account, but having it in hand before you call saves time on the phone. Write down the dates of your trip, the names of travelers, and the specific issue you need to discuss. If you are calling about a refund or change, note the reason — weather, personal emergency, or a mistake in your booking. Representatives handle different types of requests, and having this information ready means they can route you correctly or resolve your issue faster. If you are calling from outside the United States, check whether Expedia charges international rates for this number. Some carriers treat 1-800 numbers as long-distance calls from abroad. Expedia also operates regional phone numbers in other countries; you can find those on the Expedia website for your country. Calling works best when you need an when ready answer or when your situation is complex. If your flight was cancelled and you need to rebook the same day, a phone representative can often make changes faster than working through the website. If you are disputing a charge or need to discuss a refund that the website says is pending, speaking to someone directly can clarify the timeline. The phone line is also the right choice if you have already tried to resolve something online and it did not work. Representatives can see what you attempted and may have access to options not visible on the website. For straightforward requests — checking a reservation, viewing your itinerary, or making a straightforward date change — the Expedia website or mobile app is often faster because you avoid hold times entirely. Representatives can modify existing bookings, process cancellations, discuss refund status, rebook flights or hotels, and answer questions about your reservation. They can also help if you forgot your password or cannot access your account online. They cannot override Expedia's refundable versus non-refundable booking policies. If you booked a non-refundable rate and want your money back, the representative will explain the policy but cannot waive it. They also cannot may provide that a lower price will not appear later — Expedia's price-match policy has specific terms, and the representative will walk you through whether your booking qualifies. If your issue involves a hotel or airline directly — such as a dispute with the property itself or a question about an airline's baggage policy — the representative may need to transfer you or provide contact information for that company. Expedia offers live chat through its website and mobile app. Chat typically has shorter wait times than phone calls during business hours, though responses are slower because you are typing rather than speaking. Chat is useful if you are at work or in a situation where you cannot talk on the phone. Email support is available but slower — responses typically take 24 to 48 hours. Use email only for non-urgent requests or to document a conversation you have already had by phone. The Expedia mobile app includes a "Help" section where you can view your bookings, make changes, and access FAQs without calling. Many common tasks — like viewing your itinerary, checking in for a flight, or changing a hotel date — can be done entirely through the app. Do not call multiple times about the same issue. Each call creates a new ticket in Expedia's system, and calling back can actually delay resolution because the new representative has to review what the previous one did. If you are told to wait for a callback or email, note the date and time you were given. Avoid calling during peak times if your request is not urgent. Calling at 2 a.m. on a Tuesday will connect you faster than calling at 6 p.m. on a Friday. If your flight is not for two weeks and you just want to change the date, waiting for a slower time of day can mean the difference between a 10-minute hold and a 90-minute hold. Be clear about what you need before the representative picks up. Saying "I need to change my reservation" is more helpful than "I have a question." This helps the system route you to the right department, even though most calls go to a general queue. Yes. Expedia operates in over 200 countries and has local phone numbers for most of them. Visit the Expedia website for your country and look for the "Contact Us" link to find the correct number. Calling a local number is usually cheaper than calling the U.S. number from abroad, though some countries charge premium rates for any customer service line. Try calling at an off-peak time, such as early morning or late night on a weekday. If your issue is urgent, use live chat instead — it often has shorter wait times. You can also send an email describing your situation and request a callback, though this takes longer than a direct call. Expedia does not offer a formal callback scheduling system through the main phone line. However, if you reach a representative and your wait time is long, you can ask whether they can note your number and have someone call you back. This is not may provide, but some representatives will do it if the queue is backed up. No. Toll-free numbers do not charge you for the call itself, though your cell phone plan's minutes or data may explore depending on your carrier. Calling from a landline or cell phone costs the same — the call is free to you, and Expedia pays for it. Expedia can still see your reservation if it was booked through their system, but they may direct you back to your travel agent for changes. Some travel agents handle all modifications themselves, while others allow Expedia to make changes directly. Ask your travel agent before calling Expedia to find out who should handle your request.Key Takeaways
What to have ready before you call
When phone support is faster than online options
What Expedia phone representatives can and cannot do
Alternative ways to contact Expedia
Avoiding common phone support issues
Frequently Asked Questions
Is there a number to call if I am outside the United States?
What if I cannot get through after multiple tries?
Can I schedule a callback instead of waiting on hold?
Do I need to pay for the 1-800 number if I call from my cell phone?
What happens if I call about a booking I made through a travel agent?