The main phone number for Westcord Hotels is +31 20 530 8888
This is the central contact line for Westcord Hotels, a Dutch hotel group with properties across the Netherlands. The number connects you to their main office in Amsterdam, where staff can direct your call to the right department — whether you need to reach a specific hotel property, make a reservation, or handle a billing question.
Westcord operates multiple hotel locations, and calling the main number is often faster than searching for individual property phone numbers. The staff who answer can transfer you directly to the hotel where you have a reservation or want to book a room.
Key Takeaways
- The main Westcord Hotels phone number is +31 20 530 8888, based in Amsterdam.
- This central line can direct you to any Westcord property or department you need to reach.
- If you already know which hotel you need, asking for that property by name when you call speeds up the transfer.
- International callers should dial the country code +31 before the number; from within the Netherlands, drop the +31 and dial 020 530 8888.
When to call the main number versus a specific hotel
Call the main Amsterdam number if you are unsure which Westcord property you need, if you want to make a new reservation across multiple dates or locations, or if you have a question about your account that spans more than one hotel. The central team can see your booking history and handle transfers between properties.
Call a specific hotel directly if you already have a reservation there and need to reach the front desk — for example, to arrange late check-in, ask about room features, or report a maintenance issue. Individual hotel numbers are usually listed on your booking confirmation or on the Westcord website under each property.
What to have ready before you call
Gather your booking confirmation number before dialing. This is the fastest way for staff to pull up your reservation and answer questions about your stay. If you do not have the confirmation number, have your name and the dates of your stay ready instead.
If you are calling about a billing issue or a problem with a past stay, also have your credit card ending (the last four digits) or the email address you used to book. This helps the team verify your account without asking you to repeat information.
International dialing and time zones
Westcord Hotels is based in the Netherlands, which observes Central European Time (CET in winter, CEST in summer). If you are calling from outside Europe, check your local time before dialing to avoid calling outside business hours.
To dial from outside the Netherlands, use the country code +31, then drop the leading 0 from the local number. So the full international number is +31 20 530 8888. From within the Netherlands, dial 020 530 8888. Some phone systems may require you to dial 00 instead of + at the start.
Finding individual hotel phone numbers
Westcord operates hotels in Amsterdam, Groningen, Leeuwarden, and other Dutch cities. Each property has its own direct phone number, which you can find on the Westcord website by selecting the specific hotel and looking for contact details on that property's page.
You can also ask the main Amsterdam line to transfer you, or search for "[Hotel name] Westcord phone number" online to find the direct line. Having the specific number is useful if you are already a guest and need the front desk quickly.
Alternative ways to contact Westcord
Beyond phone contact, Westcord Hotels typically offers email and online contact forms through their website. Email is often slower than a phone call but works well for non-urgent questions like general information about a property or requests that do not need an when ready answer.
Many Westcord properties also have their own email addresses and social media accounts. If you are trying to reach a specific hotel about a reservation or issue, checking that property's page on the Westcord site may give you a direct email or messaging option that bypasses the main line.
What to expect when you call
Call wait times vary depending on the time of day and season. Peak travel periods and early morning hours tend to be busier. Staff speak Dutch and English, so you can conduct your call in either language.
If you reach an automated system first, listen for the option to reach a live person or to be transferred to reservations, guest services, or another department. Having your booking number ready helps you skip steps and reach the right team faster.
Frequently Asked Questions
What time does Westcord Hotels customer service answer the phone?
Westcord's main line operates during standard business hours, typically Monday through Friday. Hours may be shorter on weekends or Dutch public holidays. Call during daytime hours (9 AM to 5 PM Amsterdam time) for the fastest response. If you call outside these hours, you may reach voicemail or an automated system.
Can I make a reservation by calling the main number?
Yes. The main Amsterdam line can take reservations for any Westcord property. Have your travel dates, number of guests, and preferred hotel ready. You may also find better rates or package deals by booking online, so compare before you call.
What if I cannot reach anyone at the main number?
Try calling during different hours, as lines are busier at certain times of day. You can also email Westcord through their website or contact the specific hotel directly if you know which property you need. Email responses typically come within one business day.
Do I need to dial differently if I am calling from outside Europe?
Yes. From outside the Netherlands, dial +31 20 530 8888. The +31 is the country code for the Netherlands. Some older phone systems use 00 instead of +. Check with your phone provider if you are unsure about international dialing rates.
Can I reach a specific hotel by calling the main number?
Yes. Tell the staff member which Westcord property you need, and they will transfer you. Having the hotel name and your booking number ready makes the transfer faster. If you already have the specific hotel's direct number, calling that line skips the transfer step.