The Inn on the Green's main phone number is 1-800-340-1837

That number reaches the hotel's central reservations line. You can call it to book a room, ask about current rates, check availability for specific dates, or modify an existing reservation. The line is staffed during business hours, and you will reach a person who can answer questions about the property itself — room types, amenities, parking, pet policies, and what's included with your stay.

If you are calling from outside the United States, you may need to dial the international access code for your country first, then 1-800-340-1837. Some international carriers charge long-distance rates for 1-800 numbers, so check with your phone provider before calling if you are outside the US.

Key Takeaways

  • The Inn on the Green's main reservations number is 1-800-340-1837, and it handles bookings, rate questions, and reservation changes.
  • Calling is often faster than email if you need an when ready answer about availability or want to negotiate a rate for a specific date.
  • The hotel's website may also list a direct phone number for the front desk if you need to reach the property after you have already booked.
  • Have your confirmation number ready if you are calling to modify or cancel an existing reservation.

When to call instead of booking online

Calling works better than the website in a few situations. If you need a room for an unusual length of stay — three weeks instead of three nights — the phone agent can often find options the online system won't show. If you are booking far in advance or during a slow season, agents sometimes have access to rates that don't appear on the main booking page.

Calling also makes sense if you have questions about accessibility, specific room layouts, or whether the hotel can accommodate a request like a ground-floor room or a room away from the elevator. The agent can note your preferences in the reservation and alert the front desk before you arrive, which is more reliable than hoping a note in the online booking system gets read.

What information to have ready before you call

Gather these details before dialing so the conversation moves faster. You will need your intended check-in and check-out dates, the number of guests, and the number of rooms you need. If you are modifying an existing reservation, have your confirmation number available — it usually appears in your booking confirmation email.

If you have specific requests — a high floor, a room with a view, accessibility needs, or a late arrival — mention them when you call. The agent can note these in your reservation, though they cannot may provide they will be honored (room assignments happen at check-in). If you are traveling with a pet, ask about the current pet policy and any associated fees, since these can change.

After-hours contact options

The 1-800 reservations line operates during standard business hours. If you need to reach the hotel after hours — for example, you are arriving very late and want to let them know — look for a direct phone number for the front desk on the hotel's website. The front desk line is usually staffed 24 hours and can handle late arrivals, answer urgent questions, or take a message for the morning staff.

If you cannot find a direct front desk number online, you can also try calling the main reservations line; many hotels route after-hours calls to an answering service or voicemail that the front desk checks regularly.

Booking through third-party sites versus calling directly

You may see The Inn on the Green listed on sites like Booking.com, Expedia, or Hotels.com. Rates on those sites are sometimes lower than the hotel's own website, but calling the hotel directly has one advantage: the hotel can see your reservation in their own system when ready, and any special requests you make go directly into their notes. When you book through a third-party site, the information has to transfer over, and details sometimes get lost.

If you find a better rate on a third-party site, you can call the hotel and ask if they will match it. Many hotels will, especially if you are booking directly with them afterward. This way you get the lower rate and the benefit of booking directly.

What to expect during the call

The agent will ask for your check-in and check-out dates, number of guests, and room preference. They will quote you a rate and ask how you want to pay — most hotels take credit card information over the phone to hold the reservation. The agent will then give you a confirmation number, which you should write down or ask them to email to you.

The entire call usually takes five to ten minutes. If the hotel is fully booked for your dates, the agent will tell you that directly and may suggest nearby dates with availability, or recommend another property in the same chain.

Frequently Asked Questions

Can I cancel my reservation by phone?

Yes. Call the same number and have your confirmation number ready. The agent will process the cancellation and explain the refund timeline based on the rate you booked. Cancellation policies vary, so ask when your refund will appear if you are not sure.

What if I booked through a third-party site and need to make changes?

Contact the third-party site first, since they hold the reservation. If you need to reach the hotel directly with a question, call the main number and have your confirmation number ready — the agent can look up your booking even if it came through another site.

Is there a direct number to the front desk?

The main reservations number is 1-800-340-1837. The hotel's website may list a separate front desk number for after-hours calls or questions once you have already booked. Check the confirmation email or the hotel's website for that direct line.

Do I need to call to confirm my reservation before I arrive?

Most hotels do not require confirmation calls anymore, but calling 24 hours before arrival is a good idea if you are arriving very late or have special requests you want to confirm were noted in the system.