Hotel Kultahovi's main phone number is +358 17 513 7100
Hotel Kultahovi is located in Kuopio, Finland. This is their direct phone line for reservations, questions about rooms, and general inquiries. The hotel operates during standard business hours, though you may want to confirm current hours before calling, as they can shift seasonally.
If you are calling from outside Finland, include the country code +358 at the start. If you are calling from within Finland, you can dial 017 513 7100 instead. The hotel staff speak Finnish and English, so language should not be a barrier for most international visitors.
Key Takeaways
- Hotel Kultahovi's phone number is +358 17 513 7100 for calls from outside Finland, or 017 513 7100 from within the country.
- The hotel is based in Kuopio and handles reservations and guest questions directly by phone during business hours.
- Staff speak both Finnish and English, making it accessible for international callers.
- For after-hours emergencies or specific services, ask the front desk when you call — they can direct you to the right department or provide alternative contact methods.
When to call instead of booking online
Calling works better than a website form if you have questions about specific room types, accessibility needs, or special requests. The staff can tell you when ready whether a room with a certain view is available or whether the hotel can accommodate dietary restrictions during breakfast.
Calling is also faster if you need to modify or cancel a reservation quickly. Online systems often have delays, but a phone call to the front desk can resolve changes in minutes. If you booked through a third-party site like Booking.com or Expedia, calling the hotel directly may still be quicker than contacting the booking site's customer service.
What information to have ready before you call
If you are making a new reservation, have your travel dates written down — the specific check-in and check-out dates matter for pricing and availability. Write down how many guests will be staying and whether you need any special accommodations, like a ground-floor room or a bed configuration different from the standard.
If you are calling about an existing reservation, have your confirmation number or booking reference ready. This speeds up the process and ensures the staff are looking at the right reservation. If you booked through a third-party site, that confirmation number is usually in your email receipt.
Other ways to reach Hotel Kultahovi
Many hotels now offer email, messaging apps, or contact forms on their website. Check hotelkultahovi.fi directly to see what options are listed there. Email is usually slower than a phone call but works well if you have a detailed question or need to send documents, like proof of a disability accommodation request.
If the main number does not connect or you reach a busy signal, the hotel's website may list a fax number or a direct line to specific departments like the front desk or reservations team. Some hotels also respond to messages through their social media pages, though this is typically slower than a direct call.
Calling from abroad: time zones and rates
Kuopio is in the Eastern European Time zone (EET in winter, EEST in summer). Finland is typically one hour ahead of Central Europe and six to eight hours ahead of the US East Coast, depending on daylight saving time. Call during the hotel's business hours in their local time, not yours, to reach someone who can help.
International calls to Finland are charged at your phone plan's international rate. If you have an international calling plan, the cost is usually included. If you do not, a call to Finland may cost more than a domestic call — check with your phone provider before dialing. Many people use internet calling apps like Skype or WhatsApp to reduce the cost of international calls.
What to do if you cannot reach the hotel by phone
If the number does not connect or you reach a voicemail that is not returned within a few hours, try emailing the hotel through their website. Include your name, the dates you want to book or your reservation number, and a clear description of what you need. Give them at least 24 hours to respond to email.
If you booked through a third-party site and cannot reach the hotel, contact that booking site's customer service. They have direct relationships with the hotel and can often resolve issues faster than you can by calling independently. Keep your booking confirmation number handy when you contact them.
Frequently Asked Questions
What time should I call Hotel Kultahovi?
Call during standard business hours in Kuopio's local time — typically 8 a.m. to 6 p.m. on weekdays. Weekend and holiday hours may be shorter. If you reach voicemail, leave your name, phone number, and a brief message about what you need, and the hotel should call you back within a few hours.
Can I book a room by phone, or do I have to use the website?
Yes, you can book by phone. Call +358 17 513 7100 and tell the staff your travel dates and room preferences. Booking by phone lets you ask questions about specific rooms and negotiate rates directly, though prices may be the same as online.
What if I need to cancel or change my reservation?
Call the hotel directly at +358 17 513 7100 with your confirmation number. They can cancel or modify your booking on the spot. If you booked through a third-party site, you can also cancel through that site's website, but calling the hotel is often faster.
Do I need to speak Finnish to call the hotel?
No. Hotel Kultahovi staff speak English. When you call, you can speak English from the start, and they will help you in English. If you prefer to speak Finnish, that works too.
Is there a mobile app or online chat for Hotel Kultahovi?
Check the hotel's website at hotelkultahovi.fi to see what contact options they currently offer. Many hotels have added online chat or messaging in recent years. The phone number remains the most direct way to reach someone when ready.