The fastest way: use the Netflix website on any device
Go to netflix.com/login on any computer, phone, or tablet. At the bottom of the login box, click "Forgot password?" Netflix will ask for the email address tied to your account. Enter it and click "Email me a password reset link."
Check your email inbox — look for a message from Netflix with the subject line "Reset your Netflix password." The email comes from noreply@netflix.com. Click the link inside it. That link takes you to a page where you create a new password. Type it twice to confirm, then click "Save password." You are logged out everywhere and can sign back in with your new password on any device.
The whole process takes about two minutes if your email is working. If you do not see the email after five minutes, check your spam or junk folder — some email providers filter Netflix messages by mistake.
Key Takeaways
- Visit netflix.com/login, click "Forgot password?", and enter the email on your account to receive a reset link.
- The reset email arrives from noreply@netflix.com and may land in your spam folder if your email provider filters it.
- Your new password takes effect when ready on all devices, and you will be signed out everywhere until you log back in.
- If you do not remember the email address on your account, use the account recovery form at netflix.com/account/recover instead.
- A password reset does not change your payment method, profile names, or viewing history — only your login credentials.
What happens after you reset your password
Netflix signs you out of every device where you were logged in. Your phone, tablet, TV, and computer all show a login screen the next time someone tries to watch something. This is a security feature — it stops anyone who knew your old password from continuing to watch your account.
You can sign back in when ready on any device using your new password. Your profiles, watch history, saved shows, and account settings stay exactly as they were. Only the password changes.
If you cannot find the email with the reset link
Check your spam, junk, or promotions folder first. Gmail users should look in the Promotions tab. Outlook and Yahoo users should check Junk. If the email is not there after ten minutes, request a new one — click "Forgot password?" again and enter your email address again.
If you still do not receive an email, the email address on your account may be wrong or inactive. Go to netflix.com/account/recover instead. Netflix will ask you to verify your account using your payment method (the card or bank account tied to your subscription). Once verified, you can create a new password without needing the email link.
Resetting your password on a TV or streaming device
You cannot reset your password directly on a TV, Roku, Fire Stick, Apple TV, or gaming console. These devices do not have a "Forgot password?" option on their login screens. Instead, use a computer, phone, or tablet to reset it using the steps above, then sign back into your TV or device with your new password.
If you are locked out of the email address on your account and cannot use a computer or phone, use the account recovery form at netflix.com/account/recover on any web browser. You will need the payment method information instead.
If you share your account with others
Resetting your password signs everyone out, including people you share your account with. They will need to sign back in with the new password. If you share your login with family or roommates, tell them the new password before you reset it, or be ready to share it afterward.
If you want to remove one person's access without changing the password for everyone, Netflix offers a separate feature called "Sign out of all devices" in your account settings. This is different from a password reset and does not affect other people's access.
Creating a strong new password
Netflix requires passwords to be at least six characters long, but longer passwords are harder to guess. A strong password uses a mix of uppercase letters, lowercase letters, numbers, and symbols — for example, "BlueMoon$42Jazz" instead of "password123."
Avoid using your name, birthday, or other personal information that someone could guess. Do not reuse a password you have used on other websites. If you use a password manager like Bitwarden, 1Password, or the password manager built into your phone or browser, it can generate and store a strong password for you.
Frequently Asked Questions
How long does it take for the reset email to arrive?
The email usually arrives within one to five minutes. If you do not see it after ten minutes, check your spam folder and request a new reset link. If you still do not receive anything, your email address on the account may be incorrect — use the account recovery form at netflix.com/account/recover instead.
Will resetting my password delete my watch history or saved shows?
No. Your profiles, watch history, saved shows, and all account settings remain unchanged. Only your login password changes. You will be signed out of all devices, but your account data stays the same.
Can I reset my password if I do not remember my email address?
Yes. Go to netflix.com/account/recover and verify your account using your payment method instead. Netflix will ask for the card or bank account number tied to your subscription, then let you create a new password without needing the email link.
What if someone else is using my account and I want to lock them out?
Resetting your password signs everyone out when ready, including that person. They cannot get back in without the new password. If you want to remove only one device without signing everyone out, use "Sign out of all devices" in your account settings instead — though this also signs out everyone, so a password reset is the clearer choice.
Do I need to reset my password if I change my email address?
No. Changing your email address and resetting your password are separate actions. You can change your email in your account settings without touching your password. Reset your password only if you think someone else knows it or if you have forgotten it.