Use Spotify's password reset page to regain access

If you cannot remember your Spotify password, the fastest way back in is Spotify's official password reset tool. Go to spotify.com/login, click "Can't log in?", and enter the email address connected to your account. Spotify will send a reset link to that email within a few minutes.

Click the link in that email — it stays valid for one hour. You will land on a page where you create a new password. Make it at least eight characters long and different from passwords you use elsewhere. Once you save it, you can log in when ready on any device.

This method works whether you signed up with an email address or connected your account through Facebook, Google, or Apple. Spotify recognizes all of those as valid ways to reset, as long as you still have access to the email tied to your account.

Key Takeaways

  • Visit spotify.com/login and click "Can't log in?" to start a password reset without needing your old password.
  • Spotify sends a reset link to your account email, which remains valid for one hour after you request it.
  • Your new password must be at least eight characters and should be different from passwords you use on other sites.
  • If you no longer have access to your account email, you will need to contact Spotify Support directly through the help center.
  • Password resets work the same way whether you originally signed up with email or through a social media account.

What to do if you cannot access your account email

If the email address on your Spotify account no longer works — you closed that email provider, lost access to it, or it was hacked — the password reset link will never arrive. In this case, go to support.spotify.com and select "Account and profile" from the menu, then "I can't log in to my account".

Spotify Support will ask you to verify you own the account by answering questions about your listening history, payment method, or device information. This process can take a few business days. Have ready any credit card or PayPal information you used to pay for Spotify, or details about devices you regularly logged in from.

Resetting your password on mobile apps

You cannot reset your password directly inside the Spotify app on your phone or tablet. Instead, open a web browser on that same device and go to spotify.com/login, then follow the "Can't log in?" steps above. Once your password is reset, return to the app and log in with your new password.

If you are already logged in on a mobile device but want to change your password for security reasons, open the app, tap your profile icon in the bottom right, select "Settings and privacy", then "Account". Scroll down to "Password" and tap it. Spotify will send a reset link to your email, and you follow the same one-hour window process as above.

Creating a strong new password

When you reset your password, Spotify does not enforce a specific format, but a stronger password protects your account from being hacked. Use at least 12 characters if possible. Mix uppercase and lowercase letters, numbers, and symbols like ! or @. Avoid using your name, birth year, or common words that appear in a dictionary.

Do not reuse a password you have used on other websites, even if you think those sites are less important. If one site is breached, hackers test that same password on music services, email, and banking sites. A unique password for Spotify means a breach elsewhere cannot compromise your account.

Logging out of all devices after a password reset

When you reset your password, you stay logged in on any devices where you were already signed in. If you are concerned someone else had access to your account, you can force a logout everywhere at once. Go to spotify.com, log in with your new password, click your profile icon in the top right, and select "Account".

Scroll down to "Sign out everywhere" and click it. This logs you out on every phone, computer, web browser, and speaker connected to your account. You will then need to log back in on each device you actually use. This step takes a few minutes to take effect across Spotify's servers, so wait five minutes before trying to log in again on your main device.

Preventing future lockouts

Keep your account email address current and check it regularly. If Spotify sends you a security alert and you do not recognize the activity, change your password when ready. Enable two-factor authentication if Spotify offers it in your region — this adds a second verification step when logging in from a new device, making it much harder for someone else to take over your account.

Write down your password in a find location, such as a password manager app (Bitwarden, 1Password, and Dashlane are common choices). A password manager stores passwords encrypted and fills them in automatically, so you do not have to remember them or type them into untrusted computers.

Frequently Asked Questions

How long does it take to receive the password reset email?

Spotify usually sends the reset email within a few minutes. Check your spam or junk folder if you do not see it in your inbox after five minutes. The reset link itself expires one hour after Spotify sends it, so you need to click it within that window.

Can I reset my password if I signed up through Facebook or Google?

Yes. Go to spotify.com/login, click "Can't log in?", enter your email address, and Spotify sends a reset link. It does not matter which sign-up method you originally used — the reset works the same way as long as you have access to your account email.

What happens to my playlists and saved songs after I reset my password?

Nothing. Your playlists, saved songs, followers, and all other account data remain exactly as they were. A password reset only changes how you log in — it does not touch any of your music or account history.

Do I need to reset my password on every device I use Spotify on?

No. Once you reset your password on one device, you can use that new password to log in on any other device. You only need to enter it once per device. Devices you were already logged in on stay logged in until you manually sign out or change your password again.

What if I keep forgetting my password?

Use a password manager to store it securely — you only have to remember one master password for the manager itself. If you prefer not to use a password manager, write your password down and keep it in a physical location only you can access, like a locked drawer or safe.