The fastest way: use Spotify's password reset page
Go to www.spotify.com/login and look for the link that says "Can't log in?" — it's usually below the password field. Click it. Spotify will ask for the email address connected to your account, then send a password reset link to that inbox. Check your email (including spam folders), click the link, and create a new password right there.
The reset link works for about 24 hours. If you don't use it in time, go back to the login page and request a new one. You don't need to know your old password — Spotify only needs to confirm you own the email address.
This method works whether you're on a computer, phone, or tablet, and whether you signed up with an email address or through Facebook or Apple ID.
Key Takeaways
- Click "Can't log in?" on the Spotify login page to start a password reset without knowing your current password.
- Spotify sends a reset link to the email address on your account, so you must have access to that inbox.
- The reset link expires after 24 hours — if you miss it, request a new one from the login page.
- If you no longer have access to your account email, contact Spotify Support with proof of identity to regain control.
What to do if you can't access your account email
If the email address on your Spotify account no longer works — you closed it, lost access, or it was hacked — you can't use the password reset link. Instead, go to www.spotify.com/support and select "Account and login" from the menu. Look for the option "I can't access my account" and describe your situation.
Spotify Support will ask you to verify you own the account. They typically request information like the payment method you used, the date you created the account, or playlists you made. Once you prove ownership, they can help you regain access or update the email address on file.
This process usually takes a few business days. In the meantime, you won't be able to log in, so plan ahead if you need Spotify on multiple devices.
If you signed up through Facebook or Apple ID
If you created your Spotify account by clicking "Sign up with Facebook" or "Sign up with Apple," you don't have a Spotify password at all — you log in through that other service instead. Go to www.spotify.com/login and click the Facebook or Apple button. You'll be asked to log into that account, and Spotify will let you in automatically.
If you've lost access to that Facebook or Apple account, you'll need to recover it first. Facebook and Apple both have their own password reset pages. Once you regain access there, you can log into Spotify again.
If you want to create an actual Spotify password so you're not dependent on Facebook or Apple, contact Spotify Support and ask them to convert your account. They can set up a password for you to use instead.
Resetting your password on the Spotify app
You can also reset your password directly from the Spotify app on your phone or computer. Open the app, tap or click the menu icon (usually three horizontal lines), go to "Settings," and look for "Account" or "Login." Select "Reset password" or "Forgot password," and Spotify will send a reset link to your email.
The process is identical to using the website — you'll receive an email with a link, click it, and create a new password. Some older versions of the app may not have this option, so if you don't see it, use the website method instead.
Creating a strong password you won't forget
When you reset your password, Spotify requires at least 8 characters and a mix of uppercase letters, lowercase letters, and numbers or symbols. A strong password is harder to guess but also harder to remember. Consider using a password manager — a tool that stores passwords securely and fills them in automatically. Popular options include Bitwarden (free), 1Password, or LastPass.
If you prefer to remember your password, use a phrase you know well — like a line from a song or a childhood address — and modify it with numbers and symbols. For example, "SpotifyLove2024!" is stronger than "spotify" but easier to recall than a random string.
Write your password down on paper and store it somewhere safe at home, not in a note on your phone or computer. This sounds old-fashioned, but it's one of the most find methods if you live alone or with people you trust.
What to do if someone else is using your account
If you suspect someone has hacked your Spotify account, reset your password when ready using the steps above. Then log into your account, go to "Settings," and look for "Devices" or "Active sessions." You'll see a list of devices currently logged in. Click the X or "Log out" next to any device you don't recognize.
After logging out unknown devices, change your password again. If your email address was also changed, contact Spotify Support right away — a hacker may have locked you out completely. Provide them with details about your account, and they can restore your access.
If the hacker changed your payment method, check your Spotify billing page and update it. If you see charges you didn't make, contact your bank or credit card company to dispute them.
Frequently Asked Questions
How long does it take to receive the password reset email?
The email usually arrives within a few minutes. Check your spam or promotions folder if you don't see it in your inbox after 10 minutes. If it still doesn't arrive, go back to the login page and request a new reset link — sometimes the first one gets lost.
Can I reset my Spotify password without an email address?
No, Spotify uses your email to confirm you own the account. If you no longer have access to the email on file, contact Spotify Support and provide other proof of ownership, like your payment method or account creation date. They can update your email or help you regain access.
What if I reset my password but still can't log in?
Make sure you're using the new password you just created, not the old one. Check that Caps Lock is off. If you're still locked out, wait a few minutes — sometimes the system needs time to update. If the problem continues, contact Spotify Support with details about the error message you see.
Will resetting my password delete my playlists or listening history?
No. Resetting your password only changes how you log in. All your playlists, saved songs, and listening history stay exactly as they are. Your account data is separate from your login credentials.
Can I have multiple passwords for different devices?
No, you have one password for your entire Spotify account. All devices use the same login. If you want to log out of a specific device, go to Settings and use the Devices menu to remove it without changing your password.