Where Shein sends notifications and how to stop them
Shein sends notifications through three separate channels: push notifications on your phone or browser, email messages, and in-app alerts. You need to turn off each one separately because disabling notifications in one place does not stop them in another. Most people find the phone app notifications are the loudest — those are the ones that buzz and light up your screen — but email can pile up just as fast if you do not address it.
The fastest route is to start with your phone's settings rather than the Shein app itself. Your phone's notification settings override the app's own settings, so if you turn off Shein notifications at the system level, the app cannot turn them back on. This takes about two minutes and stops the most intrusive alerts when ready.
Key Takeaways
- Shein notifications come through your phone, email, and inside the app — you must turn off each one separately.
- Disabling notifications in your phone's settings is faster and more reliable than changing settings inside the Shein app.
- Email notifications require you to log into your Shein account and uncheck boxes in the account settings, not your email provider.
- In-app alerts can be turned off in the Shein app's settings menu under notifications or account preferences, depending on your phone type.
Turning off push notifications on iPhone
Open the Settings app on your home screen. Scroll down until you see Shein listed among your apps — the list is alphabetical, so it will be near the bottom. Tap Shein to open its notification settings.
You will see a toggle next to "Allow Notifications" at the top. Tap it to turn it off. The toggle will turn gray, and Shein will no longer send push notifications to your phone. You can close Settings now. If you ever want to turn them back on, you come back to this same screen and toggle it on again.
Turning off push notifications on Android
Open the Settings app. Tap "Apps" or "Applications" — the exact name varies by phone maker. Find Shein in the list and tap it. Look for "Notifications" in the menu that appears.
Tap "Notifications" and you will see options for different types of alerts. The easiest approach is to tap "All Shein notifications" or a similar option at the top and toggle it off. If that option does not exist, scroll through the list and toggle off each notification type individually — "Promotions," "Order updates," "New arrivals," and so on. When you are done, close Settings.
Stopping email notifications from Shein
Email notifications are controlled inside your Shein account, not through your email provider. Open the Shein app or go to shein.com in a browser and log in. Tap the profile icon at the bottom right of the app, or click your account name if you are on the website.
Look for "Settings" or "Account Settings." Scroll down until you find "Notifications" or "Email Preferences." You will see a list of checkboxes for different types of emails — "New arrivals," "Sales and promotions," "Order updates," "Wishlist reminders," and others. Uncheck every box you do not want to receive. Most people uncheck everything except "Order updates" if they want to know when their purchase ships. When you are done, look for a "Save" button and tap it.
Turning off in-app notifications
In-app notifications are the alerts that pop up while you are using the Shein app itself. Open the Shein app and tap your profile icon at the bottom right. Go to "Settings" and look for "Notifications" or "Message Center."
You will see toggles for different alert types. Turn off any that bother you. Some phones show these settings under "Notification Settings" instead of a separate menu. If you cannot find them in Settings, try looking under "Account" or "Preferences." The exact location depends on when your version of the app was last updated, but the toggles are always in one of these three places.
What happens after you turn notifications off
Once you disable notifications, Shein will not contact you unless you log into your account and check for updates yourself. You will still receive order confirmations and shipping updates if you left those email notifications on — those are usually worth keeping because they tell you when your package is on the way.
If you change your mind later, you can turn notifications back on by reversing these same steps. There is no penalty for turning them off and on again. Many people turn off promotional notifications but leave order updates on, which gives them the information they actually need without the constant sales pitches.
Frequently Asked Questions
Will turning off notifications stop Shein from sending me emails?
Only if you turn them off in your Shein account settings. Turning off phone notifications does not affect email. You must go into your Shein account, find Email Preferences or Notifications, and uncheck the boxes for the types of emails you do not want.
Can I turn off some notifications but keep others?
Yes. In your phone settings, you can only turn all push notifications on or off together. But in your Shein account settings, you can uncheck individual email types — keep "Order updates" but uncheck "New arrivals," for example. In-app notifications also let you pick and choose which types to disable.
What if I still get notifications after turning them off?
Check that you turned them off in all three places: your phone settings, your Shein account email preferences, and the in-app settings. If you turned them off in only one place, the other two will keep sending alerts. Also check that you actually tapped the Save button in your account settings — changes do not stick without it.
Do I need to uninstall the Shein app to stop notifications?
No. Turning off notifications in your phone settings is enough. Uninstalling the app is a bigger step that also deletes any saved items or wishlist you had. Disabling notifications is simpler and reversible.