You cannot look up a password you've forgotten — you have to reset it
Roblox does not show you your password anywhere, not even if you log in successfully. That is by design: the company stores passwords in a form they cannot read back out, which means even Roblox staff cannot tell you what it is. If you have forgotten your password, your only option is to reset it by proving you own the account.
The reset process takes a few minutes and sends a link to the email address attached to your account. You will need access to that email to complete the reset.
Key Takeaways
- Roblox passwords cannot be retrieved or viewed — you must reset your password if you forget it.
- Password resets are sent to the email address on file, so you need access to that email account to proceed.
- If you no longer have access to your registered email, you will need to contact Roblox support with proof of account ownership.
- Never share your password with anyone, and do not trust websites or apps claiming to show you your password — those are scams.
- If someone else knows your password, change it when ready from the account settings page.
How to reset your password on the Roblox website
Go to the Roblox login page at roblox.com. Below the password field, click the link that says "Forgot Password?" or "Can't log in?" (the exact wording varies slightly).
Enter your username or the email address associated with your account. Roblox will send a password reset link to that email. Open your email inbox — check both your main folder and your spam or promotions folder, since reset emails sometimes land there. Click the link in the email from Roblox.
You will be taken to a page where you can create a new password. Type your new password twice to confirm it matches, then click the button to save the change. You can now log in with your new password.
What to do if you cannot access your registered email
If the email address on your Roblox account no longer works — because you closed that email account, lost access to it, or no longer have the device it was tied to — you cannot reset your password through the normal process. Instead, you will need to contact Roblox support directly.
Go to roblox.com/support and select "Contact Us." Explain that you cannot access your registered email and want to reset your password. Roblox will ask you to prove you own the account by answering security questions or providing other details, such as the email address you used when you created the account, the date you created it, or information about purchases you made. Be as specific as you can.
Response times from Roblox support vary, but you should expect to wait several days. Keep checking your email for replies.
How to change your password if you are already logged in
If you remember your current password and are logged into your account, you can change it without using the reset link. Click the gear icon (settings) in the top right corner of the page. Select "Settings" from the menu. On the left side, click "Security." Under "Password," click "Change Password."
Type your current password, then type your new password twice. Click the button to confirm the change. You will be logged out and will need to log back in with your new password.
Creating a strong password you will not forget
A strong password is at least 8 characters long and includes uppercase letters, lowercase letters, numbers, and symbols. Examples: BlueSky#2024 or Roblox$Player99. Avoid passwords based on your username, real name, birthdate, or other information someone could guess.
If you struggle to remember passwords, consider using a password manager — a program that stores passwords securely and fills them in for you. Common password managers include Bitwarden (free), 1Password, or LastPass. A password manager means you only have to remember one strong master password.
Write your password down on paper and store it somewhere safe at home if you prefer, but never email it to yourself, text it, or store it in a note on your phone or computer where it could be found.
Warning signs of password scams
Do not trust any website, app, video, or person claiming they can show you your Roblox password or help you "hack" an account. These are scams designed to steal your information or your account. Roblox passwords cannot be retrieved — only reset through the official process.
Do not enter your username and password into any site other than roblox.com itself. Scammers create fake Roblox login pages that look almost identical to the real one but steal your credentials when you type them in. Always check that the web address starts with roblox.com before you log in.
If you see a message claiming you have won Robux (Roblox's in-game currency) or that your account is in danger, do not click any links in that message. Go directly to roblox.com and log in normally instead.
What to do if your account has been hacked
If you believe someone else has accessed your account without permission, change your password when ready using the steps above. Then go to your account settings and review the email address and phone number on file — if they have been changed, change them back.
Check your purchase history and any connected payment methods. If you see purchases you did not make, contact Roblox support at roblox.com/support and report the unauthorized activity. Roblox may be able to reverse fraudulent purchases.
Enable two-factor authentication if it is available on your account. This adds an extra security step: when you log in from a new device, Roblox sends a code to your phone or email, and you must enter that code before you can access your account. This makes it much harder for someone else to log in even if they know your password.
Frequently Asked Questions
Can Roblox staff tell me my password if I ask them?
No. Roblox does not store passwords in a way that allows anyone to read them back out, including Roblox employees. If you forget your password, you must reset it through the official process.
Is it safe to use the same password on Roblox as on other websites?
No. If one website is hacked and your password is stolen, hackers can use that same password to access your Roblox account and any other account that uses it. Use a different password for each important account, especially ones tied to payment methods or personal information.
What if I reset my password but still cannot log in?
Make sure you are typing your new password correctly — passwords are case-sensitive, meaning uppercase and lowercase letters are different. If you are still stuck, wait a few minutes and try again, as the system sometimes needs a moment to update. If the problem continues, contact Roblox support.
Can I recover a hacked account if I do not remember the password?
Yes, but it is more complicated. Use the "Forgot Password" link to reset your password, then when ready change the email address and phone number on file to ones only you can access. If the hacker has already changed those details, contact Roblox support with proof of account ownership.