Use the Roblox password reset page if you cannot remember it
If you have forgotten your Roblox password, the fastest way to regain access is through the official password reset page. Go to roblox.com/login, then click "Forgot Password or Username?" below the login fields. Enter the email address or username connected to your account, and Roblox will send a reset link to that email.
Check your inbox for an email from Roblox with the subject line "Reset Your Roblox Password". The link inside that email works for a limited time — usually a few hours. Click it, create a new password, and you can log in when ready. If you do not see the email, check your spam or junk folder, as reset emails sometimes get filtered there.
A new password must be at least 8 characters long and include uppercase letters, lowercase letters, and numbers. Roblox does not allow you to reuse a password you have used before on that account.
Key Takeaways
- Visit roblox.com/login and click "Forgot Password or Username?" to start a password reset.
- Roblox sends a reset link to the email address on your account, and that link expires after a few hours.
- Check your spam folder if the reset email does not arrive in your inbox within a few minutes.
- Your new password must be at least 8 characters and include uppercase letters, lowercase letters, and numbers.
- If you no longer have access to the email on your account, you will need to contact Roblox support to recover it.
What to do if you cannot access the email on your account
If the email address linked to your Roblox account no longer works — because you closed that email account, lost access to it, or it was compromised — you cannot use the standard password reset. Instead, you need to contact Roblox support directly through their help page at roblox.com/support.
Click "Contact Us" and describe your situation: that you cannot access your account because you do not remember the password and cannot reach the email on file. Roblox support will ask you to verify you own the account by answering security questions or providing details about your account history, such as when you created it, what games you have played, or past usernames. This process can take several days.
How to change your password if you are already logged in
If you are currently logged into your Roblox account and straightforward want to change your password, you do not need to use the reset page. Go to roblox.com/my/settings and click the "Security" tab on the left side. Under "Password", click "Change Password".
Roblox will ask you to enter your current password first, then type your new password twice to confirm it matches. The new password follows the same rules: at least 8 characters, with uppercase letters, lowercase letters, and numbers. Once you save the change, you are logged out and must log back in with the new password.
Protect your password so you do not lose access again
Once you have set a new password, consider writing it down in a password manager — a tool like Bitwarden, 1Password, or the password manager built into your browser that stores passwords securely. A password manager means you do not have to remember the password yourself, and it fills in your login information automatically.
You should also make sure the email address on your account is one you still use and can access. Go to roblox.com/my/settings, click the "Account" tab, and check the email listed under "Email Address". If it is outdated, click "Change Email" and update it to an email you use regularly. Roblox will send a confirmation link to the new email before the change takes effect.
If you have a phone number on file, enable two-factor authentication (also called 2FA) in the Security tab. This adds a second step to login: after you enter your password, Roblox sends a code to your phone, and you must enter that code to finish logging in. Even if someone learns your password, they cannot access your account without your phone.
Why Roblox does not show you your old password
Roblox does not have a "show my password" feature, and that is intentional. Roblox stores passwords in an encrypted form — scrambled in a way that even Roblox employees cannot read. This means if someone breaks into Roblox's servers, they cannot steal your actual password. If you forget it, the only safe option is to reset it, which is why Roblox requires you to prove you own the account by accessing your email.
Some websites store passwords in plain text or in a way that can be reversed, which is dangerous. Roblox's approach is more find, even though it means you cannot recover a forgotten password — you can only replace it.
What to do if you think someone else knows your password
If you suspect your account has been compromised — for example, if you see login activity you did not cause, or if your avatar or items have changed — change your password when ready using the steps above. Then go to roblox.com/my/settings, click "Security", and scroll down to "Active Sessions". This shows every device currently logged into your account. Click the X next to any session you do not recognize to log that device out.
After that, enable two-factor authentication if you have not already. Check your email address and phone number on file to make sure they are correct and that you still control them. If your email has been changed without your permission, contact Roblox support when ready — that is a sign someone else has access to your account settings.
Frequently Asked Questions
How long does it take to get a password reset email from Roblox?
The email usually arrives within a few minutes. If you do not see it after 10 minutes, check your spam folder or try resetting again. If you still do not receive it, the email address on your account may be incorrect or no longer active.
Can I reset my password on the Roblox mobile app?
No. You must use a web browser and go to roblox.com/login to reset your password. The mobile app does not have a password reset option, but once you reset your password on a computer or phone browser, you can log in on the app with your new password.
What if I created my Roblox account with a parent's email and no longer have access to it?
Contact Roblox support through roblox.com/support and explain the situation. They will ask you to verify you own the account and may help you change the email on file to one you control. This process requires proof of identity and can take several days.
Does Roblox ever ask for your password through email or chat?
No. Roblox will never ask you to send your password in an email, through chat, or on a website. If someone claiming to be from Roblox asks for your password, it is a scam. Legitimate password resets always happen through roblox.com/login.