You cannot find someone else's Roblox password, and anyone claiming they can is running a scam
There is no way to look up, recover, or discover another person's Roblox password. Roblox does not store passwords in a form that even Roblox employees can read back to you. If someone tells you they can retrieve a password for you — whether they claim to be from Roblox support, a friend, or a website — they are either lying or trying to steal your account.
The only person who can change a Roblox password is the person who owns the account. If you have forgotten your own password, Roblox has a real recovery process. If you are trying to help someone else regain access to their account, that person needs to start the recovery themselves.
Key Takeaways
- Roblox passwords are encrypted and cannot be read by anyone, including Roblox staff, so no legitimate source can tell you someone else's password.
- If you forgot your own password, go to the Roblox login page, click "Forgot Password or Username", and follow the email recovery steps.
- Scammers pose as Roblox support or friends to trick you into sharing passwords or account details — Roblox will never ask for your password in a message.
- If your account was hacked, change your password when ready, turn on two-step verification, and check what email address is attached to the account.
- If a child's account is locked and you are the parent, contact Roblox support with proof of identity, but you still cannot retrieve the password itself.
How Roblox stores passwords so no one can read them
When you create a Roblox account, your password is run through a mathematical process called hashing. This turns your actual password into a long string of characters that looks like gibberish. Roblox stores only that gibberish version, not your real password.
When you log in, Roblox hashes whatever you type and compares it to the stored gibberish. If they match, you get in. If they do not match, you stay locked out. The important part: if someone steals Roblox's entire password database, they still cannot read your actual password from it. This is why Roblox cannot send you your password even if you ask them directly — they do not have it to send.
This is standard practice across legitimate websites. Banks, email providers, and social media platforms all use hashing. It is a sign that a company takes security seriously.
What to do if you forgot your own Roblox password
Go to www.roblox.com and click on the login page. Below the username and password boxes, you will see a link that says "Forgot Password or Username?" Click that link.
Roblox will ask you to enter the email address or username tied to your account. Enter whichever one you remember. Roblox will send a password reset link to the email address on file. Check your inbox (and your spam folder) for an email from Roblox. The email will contain a link that lets you create a new password. Click the link, type your new password twice to confirm it, and you are back in.
If you do not have access to the email address anymore, the process is harder. You will need to contact Roblox support through their help center at www.roblox.com/support. They may ask you to verify your identity by answering security questions or providing information about your account history. This can take several days.
How to spot password scams and protect your account
Scammers use several tricks to steal Roblox passwords. The most common: they pretend to be Roblox support, a friend, or a moderator, and they ask you to share your password or log in on a fake website that looks like Roblox.
Remember this: Roblox will never ask you for your password in a private message, email, or chat. Not from support, not from a moderator, not from anyone. If someone asks for your password, they are a scammer. Do not share it.
Fake Roblox websites are designed to look real. They have the Roblox logo and the right colors. But the web address is slightly wrong — it might say "roblx.com" instead of "roblox.com", or "roblox-login.com" instead of just "roblox.com". Always check the address bar before you log in. The real Roblox login is only at www.roblox.com.
Turn on two-step verification to make your account much harder to hack. Go to your account settings, find "Security", and enable two-step verification. You can use your phone number or an authenticator app. After that, anyone trying to log in — even with your correct password — will need a code from your phone to get in.
What to do if your account was hacked
If you think someone else has logged into your account, change your password when ready. Use the "Forgot Password" process described above, even though you remember your password. This logs out anyone else who was using your account.
Then check what email address is attached to your account. Go to Settings, then Account Info. If the email has been changed to something you do not recognize, change it back right away. A hacker who controls the email can lock you out by resetting the password themselves.
Turn on two-step verification if you have not already. Go to Settings, then Security, and enable it. This prevents someone from logging in even if they somehow get your new password.
If your account was used to send messages, spend Robux, or trade items, contact Roblox support at www.roblox.com/support. Explain what happened and what was taken or sent. Roblox cannot always reverse trades or refund Robux, but they may be able to help depending on the situation.
If a parent needs to recover a child's account
If you are the parent or guardian of a child whose Roblox account is locked, you cannot recover the password yourself. The account belongs to the child, and only they can reset it using the "Forgot Password" process.
If the child has lost access to the email address tied to the account, contact Roblox support at www.roblox.com/support. Explain that you are the parent and that the child cannot access the recovery email. Roblox may ask for proof of your identity and your relationship to the child. They can help you regain access, but the process takes time and requires documentation.
If you set up the account yourself and you remember the email address, you can use the standard "Forgot Password" recovery. If you no longer have access to that email, you will need to go through the parent verification process with Roblox support.
Why scammers target Roblox accounts
Roblox accounts have real value. Players spend money on Robux (the in-game currency), collect rare items, and build games. A hacked account can be stripped of Robux and items, or used to scam other players. This is why scammers work so hard to trick people into sharing passwords.
The most common scam: someone claims they can "recover" a hacked account or "restore" lost items if you give them your password. They cannot. Once you give them your password, they own your account and you have lost it.
Another common scam: fake "Roblox moderator" accounts message players and say they need to verify the account by logging in on a link. The link is fake. Logging in there gives the scammer your password.
Frequently Asked Questions
Can Roblox support tell me my password if I ask them?
No. Roblox support cannot see your password because it is encrypted. They can only help you reset it using the "Forgot Password" process. If you have access to your email, you can do this yourself without contacting support.
Is it safe to share my password with a friend so they can help me?
No. Never share your password with anyone, including friends. If a friend needs to help you with your account, use the password reset process instead. That way, your friend can help without ever knowing your password, and you stay in control of your account.
What if I see a website that says it can recover lost Roblox passwords?
It is a scam. No website can recover passwords because passwords are encrypted. These sites either steal your login information or infect your computer with malware. Do not use them.
Can I change my password without access to my email?
Not through the normal process. If you have lost access to your email, contact Roblox support at www.roblox.com/support and explain the situation. They can verify your identity through other means and help you regain access, but it takes longer than the standard email reset.
Does two-step verification prevent my password from being stolen?
Two-step verification does not prevent theft, but it stops a thief from using your password. Even if someone has your correct password, they cannot log in without a code from your phone. This makes your account much safer.