Check your email if you remember setting up your account
If you created your Roblox account yourself and still have access to the email address you used, the fastest way to recover your password is through the official Roblox password reset page. Go to roblox.com/login, click "Forgot Password or Username?", and enter the email address linked to your account. Roblox will send you a reset link to that inbox.
Open the email from Roblox (check your spam folder if you don't see it in your inbox), click the reset link, and create a new password. The link typically works for a few hours, so don't wait days to use it. Once you've set a new password, you can log in when ready.
Key Takeaways
- The official Roblox password reset tool at roblox.com/login is the only safe way to recover a forgotten password.
- You need access to the email address connected to your account, and Roblox will send you a reset link there.
- If you don't remember your email or can't access it, you'll need to contact Roblox Support with proof you own the account.
- Never share your password with anyone, and never use a password reset link from a website other than roblox.com.
- If someone else created your account (like a parent), ask them directly for the password or to reset it for you.
What to do if you can't access your email
If the email address on your account no longer works or you don't have access to it, you'll need to contact Roblox Support directly. Go to roblox.com/support and select "Account" as your issue category, then "Password" as the subcategory. Describe your situation clearly: whether you created the account yourself, when you last logged in, and what email you think is attached.
Roblox Support will ask you to prove you own the account. They may request details like the creation date, the last device you logged in from, or any Robux purchases you made. This process can take several days, so be patient and respond to their messages promptly.
Recovering an account someone else created
If a parent, guardian, or older sibling created your Roblox account and you don't know the password, the simplest solution is to ask them directly. They may remember it, or they can use the password reset tool themselves since they have access to the email address they used.
If you can't reach the person who created the account, you can still contact Roblox Support, but you'll need to explain the situation. Be honest about why you don't have access to the original email. Roblox may ask for additional information to confirm you're the person who uses the account regularly.
Protecting your password once you have it
Once you've reset your password or recovered it, write it down somewhere safe — not on a sticky note on your monitor or in an email to yourself. A password manager like Bitwarden or 1Password stores passwords securely and fills them in automatically when you log in. If you use a shared computer, never check "Remember me" or "Save password" on the login page.
Change your password every few months, especially if you've shared it with anyone or used it on another website. Never tell your password to friends, even if they ask. Roblox staff will never ask for your password in a message or email — if someone claiming to be from Roblox asks for it, that's a scam.
Spotting fake password reset pages
Scammers create fake Roblox login pages that look almost identical to the real one. When you enter your password, they steal it. Always check the web address before you log in: it must start with roblox.com, not something like roblox-login.com or robux-password.com. If the address looks even slightly different, close the page and start over from your browser's address bar.
Never click a password reset link in a Discord message, YouTube comment, or email unless you initiated the reset yourself by going to roblox.com/login first. If a friend sends you a link claiming it's a Roblox password tool, assume their account was hacked and don't click it.
What happens if your account was hacked
If you log in and notice your Robux is gone, your friends list changed, or your avatar looks different, your account may have been compromised. Change your password when ready using the reset tool at roblox.com/login. Then go to roblox.com/support, select "Account Security", and report the unauthorized access. Include details about what changed and when you first noticed it.
Roblox Support can sometimes restore lost Robux or items if you report the hack quickly. They may also help you find your account by asking you to change your password again or verify your email address. If you used the same password on other websites, change those passwords too.
Frequently Asked Questions
Can Roblox tell me my old password?
No. Roblox doesn't store passwords in a way that lets them read them back to you — that's actually a security feature. The only way to recover access is to reset your password using the official tool at roblox.com/login.
What if I never set up a password because I logged in with Google or Facebook?
You can still use the password reset tool to create a Roblox password, even if you originally signed up through another service. Go to roblox.com/login, click "Forgot Password or Username?", enter your email, and follow the reset steps. After that, you can log in with either your password or your Google/Facebook account.
How long does the password reset email take to arrive?
It usually arrives within a few minutes. If you don't see it after 10 minutes, check your spam or junk folder — sometimes email filters catch it by mistake. If it's not there, go back to roblox.com/login and request another reset link.
Is it safe to use the same password for Roblox and other games?
No. If one website gets hacked and your password leaks, someone could use that same password to log into your other accounts. Use a different password for each important account, or use a password manager to keep track of them.
What should I do if Roblox Support asks me to pay to recover my account?
That's a scam. Roblox Support never charges money to help you recover your account. If someone claiming to be from Roblox asks for payment, report them to the real Roblox Support at roblox.com/support and block them.