Use the official Roblox password reset page
The fastest way to regain access to your Roblox account is through the password reset form on Roblox.com itself. Go to the Roblox login page, look for the "Forgot Password or Username?" link below the login button, and click it. You will be asked to enter either your username or the email address connected to your account.
Roblox will send a password reset link to that email address. Check your inbox — the email comes from noreply@roblox.com. If you do not see it within a few minutes, check your spam or junk folder, as password reset emails sometimes get filtered there. Click the link in the email, and you will be taken to a page where you can create a new password.
Your new password must be at least eight characters long and cannot be the same as any of your previous five passwords. Once you submit the new password, you can log in when ready using your username and the new password you just created.
Key Takeaways
- The official Roblox password reset page is the only safe way to regain access — go to roblox.com/login and click "Forgot Password or Username?"
- You will receive a reset link by email at the address tied to your account, so you must have access to that email inbox.
- If you no longer have access to the email address on your account, you will need to contact Roblox Support through the help page at roblox.com/support.
- Never use third-party websites or tools that claim to reset your password, as these are common scams designed to steal account information.
- Your new password should be unique and different from passwords you use on other websites, to protect your account if one of those other sites is breached.
What to do if you cannot access your email
If the email address on your Roblox account no longer works — because you closed that email account, lost access to it, or never set one up — you cannot use the automatic password reset. Instead, you will need to contact Roblox Support directly through their help page at roblox.com/support.
Click "Contact Us" and describe your situation: that you are locked out of your account and cannot access the email address on file. Roblox Support will ask you to verify that you own the account by providing details like your username, the email address currently on the account, and sometimes information about your account history or purchases. This process can take several days, so be patient and check your email regularly for responses.
Protect your account after resetting your password
Once you have set a new password, take steps to prevent this from happening again. Use a password manager — programs like Bitwarden, 1Password, or KeePass store your passwords securely so you do not have to remember them or write them down. A strong password manager also generates random passwords that are much harder to guess than ones you create yourself.
Enable two-factor authentication on your Roblox account if you have not already. This adds a second layer of security: even if someone learns your password, they cannot log in without a code from your phone. To turn this on, go to your account settings, find the "Security" section, and follow the steps to link your account to an authenticator app like Google Authenticator or Microsoft Authenticator.
Make sure the email address on your Roblox account is one you check regularly and can still access. If you have changed email providers or no longer use the address on file, update it in your account settings right away. A current email address is your lifeline if you get locked out again.
Why you should never share your password
Your Roblox password is the key to your account, your Robux balance, your game progress, and any items you own. If someone else knows your password, they can log in, change the password themselves, lock you out, and take anything of value from your account. This happens regularly, especially to younger players who share passwords with friends or type them into third-party websites.
Never tell anyone your password, not even a friend, a family member, or someone who claims to work for Roblox. Roblox staff will never ask for your password. If someone online asks for it, they are trying to steal your account. The same rule applies to any website that asks you to enter your Roblox password to use their service — these are phishing scams designed to capture your login information.
Recognize password reset scams
Scammers often pose as Roblox Support or create fake websites that look like the real Roblox login page. They send messages or emails claiming your account has been compromised and asking you to "verify" your password by clicking a link. The link takes you to a fake site that looks identical to the real one, and when you enter your password, the scammers capture it.
The real Roblox will never ask you to verify your password through a link in a message or email. If you receive an unsolicited message claiming there is a problem with your account, ignore it and go directly to roblox.com/login yourself — do not click any links in the message. If you are genuinely locked out, use the official password reset page described at the top of this article.
What happens if your account was compromised
If you regain access to your account and notice that your Robux are missing, your email address has been changed, or items have been removed, your account was likely compromised before you reset the password. Change your password when ready if you have not already, then contact Roblox Support at roblox.com/support to report the unauthorized activity.
Roblox Support can see the history of logins and changes to your account. They may be able to restore items or Robux that were taken, though this depends on their policies and the details of your case. Report the incident as soon as you notice it — the sooner you act, the better your chances of recovery.
Frequently Asked Questions
How long does it take to receive a password reset email?
The email usually arrives within a few minutes. If you have not received it after 10 minutes, check your spam or junk folder — many email providers filter password reset messages. If it still does not appear, make sure you entered the correct email address or username on the reset page.
Can I reset my password without access to my email?
No, the automatic reset requires access to your email inbox. If you cannot access the email on your account, contact Roblox Support at roblox.com/support and describe your situation. They can verify your identity through other means and help you regain access, though this process takes longer.
What should my new password look like?
Make it at least 12 characters long and mix uppercase letters, lowercase letters, numbers, and symbols — for example, "BlueSky#2024Tree". Avoid using words from the dictionary, your username, or personal information like your birthday. A password manager can generate a strong password for you automatically.
Is it safe to use the same password on Roblox and other websites?
No. If one website is breached, hackers can use that password to try logging into your other accounts, including Roblox. Use a unique password for Roblox and for each important account. A password manager makes this straightforward by storing and filling in different passwords for each site.
What if I reset my password but still cannot log in?
Wait a few minutes — sometimes the system needs time to update. Make sure you are using your correct username and the new password you just created. If you still cannot log in, contact Roblox Support at roblox.com/support with details about what happens when you try to log in.