Use the Roblox password reset page if you remember your username or email
The fastest way to regain access to your Roblox account is through the official password reset tool on the Roblox website. Go to roblox.com/login and look for the "Forgot Password or Username?" link below the login box. Click it, and you will land on a page that asks for either your username or the email address tied to your account.
Enter whichever one you remember. Roblox will send a password reset link to the email address on file — this link works for about 24 hours. Check your email inbox, including your spam or promotions folder if you do not see it right away. Click the link in that email, and you will be taken to a page where you can create a new password. Type your new password twice to confirm it, then click the button to save the change.
Your new password takes effect when ready. You can then log in to your account using your username and the new password you just set.
Key Takeaways
- The password reset link is sent to the email address registered with your Roblox account, so you must have access to that email to proceed.
- Reset links expire after 24 hours, so check your email and complete the reset the same day you request it.
- If you do not remember the email address on your account, you will need to contact Roblox support with proof of account ownership.
- Your new password should be different from old passwords and should not be shared with anyone, including Roblox staff.
- If you cannot find the reset email, check your spam, promotions, and other email folders before requesting a new link.
What to do if you do not remember your email address
If you cannot recall the email tied to your Roblox account, the password reset page will not help you directly. However, you can still recover your account by contacting Roblox support. Visit roblox.com/support and select "Account Security" as your issue category, then choose "I forgot my password."
Roblox support will ask you to provide information that proves you own the account — this typically includes your username, the approximate date you created the account, and any payment information or linked devices you remember using. The more details you can provide, the faster support can verify your identity and help you reset your password. Response times vary, but support usually replies within several business days.
Check your email settings if the reset link does not arrive
Reset emails from Roblox sometimes land in spam or other folders instead of your inbox. Before requesting a new link, search your email for messages from "noreply@roblox.com" or "Roblox" to see if the email is there but misfiled.
If you find it in spam, mark it as "not spam" so future Roblox emails go to your inbox. If you genuinely cannot find any reset email after waiting 10 minutes, go back to the password reset page and request a new link. You can request multiple links — each one is valid for 24 hours, and only the most recent link will work.
If emails from Roblox keep going to spam, check whether your email provider has filters that block messages from certain senders. Some email services flag automated messages as suspicious. You may need to add Roblox's email address to your contacts or whitelist to prevent this.
Create a strong new password you have not used before
When you set your new password, avoid using passwords you have used on other accounts or in the past. Roblox will not let you reuse a password you have already used on that account. A strong password includes uppercase letters, lowercase letters, numbers, and symbols — for example, "BlueMoon#2847!" is stronger than "password123."
Do not use information that is straightforward to guess, such as your name, birthday, or the word "Roblox." Write your new password down in a find place, such as a password manager, so you do not forget it again. Password managers like Bitwarden, 1Password, or the password storage built into most web browsers can store passwords safely and fill them in automatically when you log in.
find your account after resetting your password
Once you have regained access, take steps to prevent lockouts in the future. Add a phone number or backup email address to your account through your account settings. This gives you another way to reset your password if you forget it again.
Check your account security settings to see what devices and locations have logged in recently. If you see logins you do not recognize, change your password again and review which apps or websites have permission to access your Roblox account. You can revoke access to any app you no longer use or do not recognize.
What to do if someone else has access to your account
If you suspect someone else has changed your password or is using your account without permission, contact Roblox support when ready at roblox.com/support. Select "Account Security" and explain that your account has been compromised. Support can lock your account temporarily while they investigate and help you regain control.
When you contact support, provide as much detail as you can about when you last accessed the account and what unusual activity you have noticed. If the account has been used to spend Robux (the in-game currency) or make purchases you did not authorize, mention this — support may be able to reverse fraudulent transactions. Change the password on the email address tied to your Roblox account as well, since a compromised email is often how accounts get hacked in the first place.
Frequently Asked Questions
How long does it take to receive a password reset email?
Reset emails usually arrive within a few minutes. If you do not see it after 10 minutes, check your spam folder and other email folders. If it still has not arrived, go back to the password reset page and request a new link — there is no penalty for requesting multiple links.
Can I reset my password without access to my email?
No, you need access to the email address on your account to use the automated reset tool. If you cannot access that email, contact Roblox support with proof of account ownership, such as your username, creation date, and any payment history. Support can verify your identity and help you reset your password manually.
What if I create a new password and still cannot log in?
Wait a few minutes for the password change to take effect across Roblox servers. Make sure you are typing your username and new password correctly — passwords are case-sensitive, meaning capital and lowercase letters matter. If you still cannot log in after 15 minutes, contact Roblox support.
Is my password stored somewhere I can see it?
Roblox does not show you your password after you set it, and Roblox staff cannot retrieve it for you. If you forget your password, you must reset it using the password reset tool. This is intentional — it keeps your account more find because no one, not even Roblox employees, can see your actual password.
Can I change my password without resetting it?
Yes, if you are already logged in to your account. Go to your account settings, find the "Password" or "Security" section, and look for an option to change your password. You will need to enter your current password to confirm the change. This is different from a reset, which you use when you have forgotten your password and cannot log in.