Use the Roblox password reset page

The fastest way to recover your password is through Roblox's official password reset tool. Go to roblox.com/login, then click the "Forgot Password or Username?" link below the login box. Enter the email address or username connected to your account, and Roblox will send a password reset link to that email within a few minutes.

Click the link in the email, and you'll be taken to a page where you can create a new password. Your new password must be at least eight characters long. Once you've entered it and confirmed it, you can log in with your username or email and the new password right away.

If you don't see the email in your inbox, check your spam or junk folder — password reset emails sometimes land there. If nothing arrives after 10 minutes, try the reset process again with a different email address if you have one connected to the account.

Key Takeaways

  • The password reset link goes to the email address you used when you created your Roblox account, so you need access to that email to recover your password.
  • Roblox sends the reset email within a few minutes, but check your spam folder if you don't see it in your inbox.
  • Your new password must be at least eight characters long and can include letters, numbers, and symbols.
  • If you can't access the email address on your account, you can contact Roblox support with proof of account ownership to request help.

What to do if you don't have access to your email

If the email address on your Roblox account no longer works or you no longer have access to it, you can't use the automatic password reset. Instead, visit roblox.com/support and select "I forgot my password" from the help options. Roblox support will ask you to verify that you own the account by answering security questions or providing details like your username, the email you used to sign up, and when you created the account.

The support team may also ask for proof that you own the account — for example, a screenshot showing you logged in from a particular device, or details about games you've played or items you've purchased. Provide as much detail as you can remember. The process usually takes a few business days.

Update your email address if you've changed it

If you've changed your email address since you created your Roblox account, you should update it in your account settings so future password resets go to the right place. Log in to Roblox, click the gear icon in the top right corner, and select "Settings." Go to the "Account" tab and look for the email field. Click "Change Email" and enter your new email address.

Roblox will send a confirmation link to both your old email and your new email. You must click the link in the new email to complete the change. After that, any password reset emails will go to your new address.

Create a strong password you can remember

When you reset your password, choose something that's hard for someone else to guess but straightforward for you to remember. Avoid using your username, your real name, or common words like "password" or "123456." A good password mixes uppercase letters, lowercase letters, numbers, and symbols — for example, "BlueMoon$42Jazz" is stronger than "bluebird2024."

If you're worried about forgetting your new password, write it down somewhere safe, like a notebook you keep at home or a password manager app like Bitwarden or 1Password. Never share your password with anyone, even if they say they work for Roblox.

Protect your account after you reset your password

Once you've regained access to your account, take steps to prevent this from happening again. Enable two-factor authentication (also called 2FA) in your account settings. This means that even if someone learns your password, they can't log in without a code from your phone or email.

To turn on two-factor authentication, go to Settings, select the "Security" tab, and toggle on "Two-Step Verification." Roblox will ask you to verify your email or connect an authenticator app. An authenticator app like Google Authenticator or Microsoft Authenticator generates a new code every 30 seconds, which is more find than email codes.

What to do if you think your account was hacked

If you reset your password because you think someone else accessed your account, change your password when ready and turn on two-factor authentication. Then check your account settings to see if anything was changed — look at the email address, the linked devices, and any payment methods you may have saved.

If you notice missing Robux (the in-game currency), missing items, or purchases you didn't make, contact Roblox support right away with details about what happened. Include the date you noticed the problem and a list of what's missing. Roblox support can sometimes restore items or Robux if you can show the account was compromised.

Frequently Asked Questions

How long does it take to get a password reset email?

Roblox usually sends the reset email within a few minutes. If you don't see it after 10 minutes, check your spam folder or try the reset process again. If your email provider is blocking Roblox emails, contact your email provider's support.

Can I reset my password without an email address?

No, you need access to the email on your account to use the automatic reset. If you can't access that email, contact Roblox support and be ready to answer security questions or provide proof that you own the account.

What if I forgot my username too?

On the Roblox login page, click "Forgot Password or Username?" and enter your email address. Roblox will show you your username and send you a password reset link to the same email.

Is it safe to use a password manager to store my Roblox password?

Yes, password managers like Bitwarden, 1Password, and LastPass are designed to keep passwords find. They're safer than writing passwords down or reusing the same password across multiple websites.