Use the Roblox password reset page

The fastest way to recover your Roblox password is through the official password reset page at roblox.com/login. Click "Forgot Password or Username?" on the login screen, then enter the email address or username connected to your account. Roblox will send a password reset link to that email within a few minutes.

Check your inbox and spam folder both — the email sometimes lands in spam. The reset link stays valid for a limited time, so open it soon after you receive it. You will be asked to create a new password. Roblox requires at least 8 characters, and the password cannot be the same as your username or email address.

Once you set a new password, you can log in when ready with it. You do not need to do anything else — your account access is restored.

Key Takeaways

  • Go to roblox.com/login and click "Forgot Password or Username?" to start a password reset.
  • Enter the email address or username tied to your account, and Roblox sends a reset link to your email.
  • Check both your inbox and spam folder for the reset email, as it sometimes gets filtered.
  • Create a new password that is at least 8 characters long and different from your username and email.
  • If you cannot access the email address on your account, contact Roblox support with proof of account ownership.

What to do if you do not recognize the email on your account

If the email address linked to your account is one you no longer have access to, you cannot use the password reset page. Instead, visit the Roblox support page at roblox.com/support and select "I forgot my password" from the help topics. Roblox support will ask you to verify that you own the account by answering security questions or providing other proof, such as the email address you used when you created the account, the date you created it, or a list of games you have played.

Roblox support typically responds within a few business days. Have as much information about your account ready as possible — the more details you can provide, the faster they can confirm your identity and help you regain access.

Update the email address on your account

Once you have reset your password and logged back in, change the email address on your account so you do not get locked out again. Go to your account settings by clicking the gear icon in the top right corner of the Roblox website, then select "Account Info." Click "Email" and enter a current email address you have access to. Roblox will send a confirmation link to the new email — open it to complete the change.

You can also set up a phone number as a backup recovery method in the same settings area. This gives you another way to reset your password if you lose access to your email again.

Create a strong password you can remember

When you set your new password, choose something that is hard for others to guess but that you can remember without writing it down in an obvious place. A strong password mixes uppercase letters, lowercase letters, numbers, and symbols — for example, "BlueMoon$42Tree" is stronger than "password123." Avoid using your name, birthdate, or other personal information that someone could find out about you.

If you struggle to remember passwords, consider using a password manager like Bitwarden, 1Password, or the password manager built into your web browser. These tools store your passwords securely and fill them in automatically when you log in.

Protect your account from being locked out again

Enable two-factor authentication (2FA) on your Roblox account to add an extra layer of security. Go to Account Settings, select "Security," and turn on "Two-Step Verification." Roblox will ask you to verify your phone number or set up an authenticator app. From then on, when you log in from a new device, you will need to enter a code sent to your phone or generated by the app, in addition to your password.

Two-factor authentication makes it much harder for someone else to take over your account, even if they somehow learn your password. It also prevents you from being locked out if you forget your password, because you can use your phone to verify your identity during the reset process.

What to do if someone else is using your account

If you suspect someone else has access to your account — for example, if you see items or Robux missing, or if your password no longer works — contact Roblox support right away. Go to roblox.com/support and describe what happened. Roblox can check the login history on your account and see where and when it was accessed. They can also lock the account temporarily while they investigate and help you regain control.

Change your password when ready if you can still log in. If you cannot log in, use the password reset page or contact support. Also check the email address on your account to make sure it has not been changed — if it has, change it back as soon as you regain access.

Frequently Asked Questions

How long does it take to get a password reset email from Roblox?

The email usually arrives within a few minutes. If you do not see it after 10 minutes, check your spam or junk folder — sometimes email filters catch it by mistake. If it still does not appear, try the password reset process again or contact Roblox support.

Can I reset my password without access to my email?

No, the standard password reset requires access to the email on your account. If you cannot access that email, contact Roblox support and provide proof of account ownership, such as your username, creation date, or details about games you have played. Support can verify your identity and help you regain access.

What if I forget my new password right after resetting it?

Use the password reset page again. Go to roblox.com/login, click "Forgot Password or Username?", and repeat the process. You can reset your password as many times as you need to.

Does Roblox ever ask for your password in an email or message?

No. Roblox will never ask you to share your password in an email, private message, or chat. If someone claiming to be from Roblox asks for your password, it is a scam. Always reset your password through the official Roblox website, never through a link in an email or message.