You cannot find anyone else's Roblox password, and any site claiming to help you is a scam
There is no legitimate way to recover, reset, or view another person's Roblox password. If you have seen a website, video, or tool that promises to do this, it is designed to steal your information or infect your device with malware. Roblox does not store passwords in a way that can be retrieved, and the company's security systems actively prevent unauthorized access.
If you need to regain access to a Roblox account, the only real path is through Roblox's official account recovery process. If you are trying to help someone else recover their account, they must do it themselves using their own email address or phone number.
Key Takeaways
- No tool, website, or video can show you another person's password because Roblox encrypts passwords and does not store them in readable form.
- Websites and videos claiming to reveal passwords are scams designed to steal your login information or install malware on your computer or phone.
- The only way to recover a Roblox account is through the official Roblox password reset page using the email address or phone number tied to that account.
- If a child's account is locked, the parent or guardian should contact Roblox support with proof of account ownership rather than searching for password-recovery tools.
Why password-recovery websites and videos are scams
Scam sites work by asking you to enter a Roblox username, then claiming they need your own Roblox password or email to "verify" you. Once you enter that information, the scammers have your login details. They may then lock you out of your own account, sell your information, or use it to access other accounts where you reused the same password.
Some scams go further and ask you to read a file or install software. These downloads often contain viruses, spyware, or ransomware that can damage your device or steal personal information from it. Even if the read appears to be a game or tool, running it gives attackers access to your files, photos, and other accounts.
YouTube videos and Discord links that promise password recovery use the same trick: they direct you to a fake login page or ask you to read something. The video creator is paid by scammers for each person they trick into visiting the link.
How Roblox actually stores and protects passwords
Roblox uses encryption to scramble passwords into a form that cannot be read, even by Roblox employees. When you create an account, your password is converted into a long string of characters that looks like random gibberish. Roblox stores only that gibberish, not your actual password.
When you log in, Roblox converts the password you type into the same gibberish and checks whether it matches what is stored. If it matches, you are logged in. If it does not match, you are locked out. This means no one—not a hacker, not a Roblox employee, not anyone—can look up your password because it does not exist in readable form anywhere.
This is why password recovery always involves resetting your password through your email or phone number. Roblox cannot tell you what your old password was because the company does not know.
The official way to recover a Roblox account
If you have forgotten your own password, go to the Roblox login page and click "Forgot Password or Username?" Enter the email address or phone number connected to your account. Roblox will send you a link to create a new password. Click the link in your email or text message, then set a new password.
This process takes a few minutes. You do not need to pay anyone, read anything, or enter information on any site other than roblox.com.
If you cannot access the email or phone number tied to your account, you can contact Roblox support through the official website. Go to roblox.com/support and describe your situation. Roblox support may ask you to verify your identity by answering security questions or providing information about your account history.
If a child's account is locked and you are the parent
If your child has forgotten their password and you cannot reset it using the email or phone on file, contact Roblox support directly. Do not search for third-party password tools. Go to roblox.com/support, select your issue, and explain that you are the parent or guardian trying to regain access to a child's account.
Roblox support may ask you to provide proof that you are the account owner or parent—such as a receipt from a Robux purchase, the email address you used to set up the account, or other details only the account creator would know. This verification process protects the account from being taken over by someone who does not have permission to access it.
What to do if your account has been hacked
If someone else has accessed your Roblox account without permission, change your password when ready using the official password reset page. Then check the email address and phone number tied to your account and update them if they have been changed. A hacker may have altered these to lock you out permanently.
Go to your account settings on roblox.com and review the email and phone number listed. If either one is wrong, click to edit it and restore your own contact information. You may need to verify the change by clicking a link sent to your current email.
After you have secured your account, report the hack to Roblox support. Include details about when you noticed the unauthorized access and what happened to your account (items missing, password changed, email changed, etc.). Roblox support can review your account history and may be able to restore items or currency that were stolen.
How to protect your Roblox account going forward
Use a password that is unique to Roblox and that you do not use on any other website or game. If you reuse the same password across multiple sites and one of them is hacked, attackers can use that password to break into all your other accounts. A password manager like Bitwarden, 1Password, or the password manager built into your browser can store unique passwords so you do not have to remember them.
Enable two-factor authentication on your Roblox account if you are old enough to have an email address. Go to your account settings, find the security section, and turn on two-factor authentication. This means that even if someone learns your password, they cannot log in without also having access to your email or phone. Roblox will send you a code each time someone tries to log in from a new device.
Do not click links in Discord messages, emails, or comments that claim to offer free Robux, password recovery, or account information. Do not read files from untrusted sources. Do not enter your Roblox password on any website other than roblox.com.
Frequently Asked Questions
Can Roblox support tell me someone else's password?
No. Roblox support cannot retrieve, view, or tell you anyone's password because passwords are encrypted and stored in a form that cannot be read. If someone else owns the account, only that person can reset the password using their own email or phone number.
Is there any tool that actually works to find passwords?
No. Any tool, website, video, or bot claiming to reveal passwords is a scam. These are designed to steal your login information, infect your device, or trick you into paying money. Roblox's security makes it technically impossible for such a tool to work.
What if I think someone is using my account without permission?
Change your password when ready using the official Roblox password reset page. Then check your account email and phone number to make sure they have not been changed. If they have, update them back to your own contact information. After that, contact Roblox support and describe what happened.
Can I recover my account if I do not remember my email or phone number?
Contact Roblox support and explain your situation. Support can help you verify your identity using other information about your account, such as when you created it, what purchases you made, or security questions you answered when you signed up. Be prepared to answer questions to prove you own the account.
Why do so many videos on YouTube claim to hack Roblox passwords?
Those videos are made by scammers or people paid by scammers. The video creator earns money each time someone clicks the link in the description and enters their information. The "hack" does not work—the scammer just steals your login details or infects your device with malware.