You can change your Animal Jam username once every 30 days through your account settings
Animal Jam lets you change your username, but not as often as you might want. You get one change every 30 days, and the process takes place entirely in your account settings — no support ticket needed. The new name takes effect when ready once you confirm it, though other players may not see the change right away in their friend lists.
The 30-day window resets from the date you last changed your name, not on a calendar date. If you changed your username on March 15, you cannot change it again until April 15. This limit exists to prevent account takeovers and keep the username system stable.
Key Takeaways
- Log into your Animal Jam account and go to Settings, then Account to find the username change option.
- You can change your username once every 30 days, and the new name is active when ready.
- Your new username must be between 3 and 20 characters and cannot contain spaces or special characters.
- If you have reached your 30-day limit, you will see the exact date when you can change it again.
- Changing your username does not affect your account data, items, or membership status.
Step-by-step: changing your username in Animal Jam
Start by logging into your Animal Jam account on the main website or through the app. Once you are logged in, look for the gear icon or menu button in the top right corner of the screen — this opens your account menu.
Click on Settings from that menu. A new page will load with several tabs across the top. Select the Account tab. You will see a section labeled "Username" with your current name displayed. Next to it is a button that says Change Username or Edit, depending on your device.
Click that button. A text box will appear where you can type your new username. Enter the name you want, then click Confirm or Save. The system will check whether the name is available and meets the character rules. If it passes, your username changes when ready.
Rules for your new Animal Jam username
Your username must be between 3 and 20 characters long. It can contain letters (uppercase and lowercase), numbers, and underscores. It cannot contain spaces, hyphens, periods, or special characters like @, #, $, or &. Animal Jam also blocks usernames that are offensive, impersonate staff members, or match existing trademarked names.
The system will tell you right away if your chosen name breaks any of these rules. If you see an error message, try a different combination. Common reasons for rejection are: the name is already taken by another player, it contains forbidden characters, it is too short or too long, or it violates the content policy.
What happens if you have already used your monthly change
If you have already changed your username within the last 30 days, the Change Username button will be grayed out or disabled. Instead of a button, you will see text that says something like "You can change your username again on [date]." That date is exactly 30 days after your last change.
There is no way to speed up this timer or request an exception. The 30-day rule applies to all accounts equally. If you made a mistake with your new username, you will have to wait until the timer expires to fix it.
How your change affects your account and other players
Changing your username does not erase or reset anything on your account. Your items, Gems, membership status, buddy list, and all your progress stay exactly the same. The only thing that changes is the name other players see when they interact with you.
Your old username becomes available for another player to use after you change it. If someone else takes that name, you cannot reclaim it later. Other players may take a few hours or even a day to see your new name in their friend lists or in-game, because the game servers need time to sync the change across all devices.
Changing your username on mobile versus desktop
The process is the same whether you play on a computer, phone, or tablet, but the menu layout looks slightly different. On mobile, the settings gear icon is usually in the top right corner, and you may need to scroll down within the Account tab to find the username section. On desktop, everything is in the same place but with more space on the screen.
If you play through the Animal Jam app on iOS or Android, the steps are identical — go to Settings, select Account, and choose Change Username. The app syncs with your account on the website, so a change made in the app shows up on the website when ready and vice versa.
Frequently Asked Questions
Can I change my username more than once every 30 days?
No. Animal Jam enforces a strict 30-day limit between username changes for all accounts. There is no way to bypass this, and support staff cannot override it. You must wait the full 30 days from your last change before you can change it again.
What if someone else takes my old username after I change mine?
Once you change your username, your old name enters a pool that other players can claim. If another player takes it before you decide you want it back, you cannot reclaim it. Think carefully before you change your name, because you may lose the old one permanently.
Does changing my username affect my membership or items?
No. Your membership status, Gems, items, and all account progress remain unchanged. A username change is purely cosmetic — it only affects what other players see when they look at your profile or encounter you in the game.
Why does my new username not show up for my friends right away?
The game servers need time to sync your new username across all devices and to all players' screens. This usually takes a few hours but can take up to a day. If your friends still see your old name after 24 hours, try logging out and back in, or restart the app.
Can I use special characters or spaces in my username?
No. Animal Jam usernames can only contain letters, numbers, and underscores. Spaces, hyphens, periods, and special characters like @, #, or $ are not allowed. If you try to use them, the system will reject your new username and ask you to try again.