You can change your Animal Jam username once every 30 days through your account settings
To change your username, log into your Animal Jam account on the website, go to your account settings, and look for the username or profile section. You'll see an option to change your username — click it, type your new name, and confirm the change. The system will tell you right away if the name is already taken or breaks Animal Jam's naming rules.
The change takes effect when ready in your game and on the website. Your old username disappears, and anyone who knew your old name won't be able to find you by searching for it. You can change it again after 30 days have passed since your last change.
If you're locked out of your account or can't access the settings page, you'll need to contact Animal Jam support through their help center before you can make any changes.
Key Takeaways
- Log into Animal Jam on the website, not in the game, to reach the account settings where you can change your username.
- You can change your username once every 30 days, and the change shows up when ready across the game and website.
- Animal Jam will reject usernames that are already taken, contain banned words, or don't follow their naming rules.
- If you forget your password or can't log in, you must recover your account through the Animal Jam help center before you can change your username.
Where to find the username change option
Start by going to the Animal Jam website and logging in with your email and password. Once you're logged in, look for your account menu — this is usually in the top right corner of the page, often shown as your current username or a profile icon. Click on it to open a dropdown menu.
From that menu, select "Account Settings" or "Settings." You should see several tabs or sections inside account settings. Look for one labeled "Profile," "Username," or "Account Information." The exact wording varies depending on when your account was created, but the username change option is always in this general area.
If you can't find it after checking these spots, try searching the help center for "change username" — Animal Jam's support pages will show you the exact current path, since the website layout sometimes shifts.
What names Animal Jam will and won't accept
Animal Jam rejects usernames that are already taken by another player. Before you settle on a new name, think of a few options in case your first choice is unavailable. The system checks this when ready when you try to save, so you'll know right away if you need to pick something else.
The game also blocks usernames that contain certain words or phrases — these are words Animal Jam considers inappropriate or against their community rules. If your chosen name is rejected for this reason, the system usually tells you it violates the naming policy, though it won't always specify which word caused the problem. Try removing any slang, numbers used as letters (like "1" for "I"), or words that might sound like banned terms.
Usernames must be between 3 and 16 characters long. Spaces and most special characters aren't allowed — stick to letters, numbers, and underscores if you want to separate words.
The 30-day waiting period between changes
Once you change your username, you have to wait 30 days before you can change it again. This timer starts the moment you confirm the change, not when you first click the option. If you try to change it again before 30 days have passed, the system will tell you how many days are left to wait.
This rule exists to prevent players from constantly switching names to avoid consequences or to confuse other players. It also gives the game's systems time to update your name across all the places it appears — your profile, your friends' lists, your clan roster, and so on.
If you change your mind about your new username right after changing it, you're stuck with it for 30 days. Think through your choice before you confirm.
What happens to your account when you change your username
Your account itself doesn't change — your password, email, items, pets, and all your progress stay exactly the same. Only the name that other players see is different. Anyone on your friends list will see your new name the next time they log in.
If you were in a clan before the change, you stay in that clan, and the clan roster updates to show your new name. The same goes for any group chats or messages — your new name appears in those conversations going forward.
Your old username becomes available for someone else to use after the change. If you had a username that was meaningful to you, you might want to ask a friend to hold it or create a second account with that name before you change your main account.
If you can't log in or access your account
If you've forgotten your password, you can't change your username until you reset it. Go to the Animal Jam login page and click "Forgot Password." Enter the email address connected to your account, and Animal Jam will send you a reset link. Check your email (including spam folders) and follow the link to create a new password.
If you don't remember the email address on your account, or if you can't access that email anymore, contact Animal Jam support through their help center. You'll need to provide information that proves you own the account — things like the email you originally used, the date you created it, or details about your in-game progress. Support can take several days to respond, so be patient.
Until your account access is restored, you won't be able to change your username or make any other account changes.
Frequently Asked Questions
Can I change my username back to my old one after 30 days?
Yes. After 30 days, you can change to any available username, including your old one — as long as nobody else has claimed it in the meantime. If someone took your old name, you'd have to wait for them to change it or contact support to see if they can help.
What if the username I want is taken?
Try a variation: add numbers, use an underscore, or pick a different name altogether. The system tells you when ready if a name is taken, so you can keep trying new options until you find one that works.
Do I need to change my password when I change my username?
No. Your password stays the same. You log in with your email and password, not your username, so changing your name doesn't affect how you access your account.
Will my friends still be able to find me after I change my username?
Yes, if they have you on their friends list — your new name will show up there. If they only knew your old username and didn't have you added as a friend, they won't be able to search for your old name anymore and will need your new username to find you.
Can I change my username on the Animal Jam app instead of the website?
The easiest way is through the website, where the account settings are clearest. Some app versions may have account settings, but the website is the most reliable place to make changes like this.