You can change your username once every 30 days through your account settings

Animal Jam lets you change your username, but only once per month. The process takes a few minutes and happens directly in your account settings — you do not need to contact support unless something goes wrong. After you change it, your new name appears when ready to other players, though your old name stays in your account history for a short time.

The change costs nothing. You can make the switch on any device where you log into Animal Jam, whether that is a computer, tablet, or phone. If you have already changed your username recently, you will see a countdown timer showing when you can change it again.

Key Takeaways

  • You can change your username once every 30 days by going to Settings, then Account, then selecting the username change option.
  • Your new username takes effect when ready, but the old one remains visible in your account history for a limited time.
  • If you cannot find the username change option, make sure you are logged into the correct account and that 30 days have passed since your last change.
  • Changing your username does not affect your items, gems, or any progress you have made in the game.

Steps to change your username in Animal Jam

Log into your Animal Jam account on any device. Once you are in the game, look for the gear icon or settings button — this is usually in the top right corner of the screen or in the main menu. Click or tap it to open your account settings.

Find the section labeled Account or Profile. Inside that section, you should see an option that says Change Username or Edit Username. Click on it. If you have already changed your username within the last 30 days, you will see a message telling you when you can change it again instead of the change option.

Type your new username into the text box. Animal Jam has rules about what usernames can contain — they must be between 3 and 20 characters, can include letters and numbers, but cannot include spaces or special characters like @, #, or $. If your new name breaks these rules, the game will tell you and ask you to try again.

Click the Confirm or Save button. The game will ask you to type your password to verify that you own the account. Enter it and click Confirm. Your new username is now active.

What happens to your old username

Your old username does not disappear right away. Other players may still see it in their friend lists or in chat history for a short period, usually a few hours to a day. After that time, the old name is no longer searchable, and new players cannot find you by it. Your account itself keeps a record of all the usernames you have used, but only you can see that history in your account settings.

Changing your username does not affect anything else about your account. Your items, gems, den, buddies list, and all your progress stay exactly the same. The only thing that changes is the name other players see when you are in the game.

Why you might see an error message

If you try to change your username and get an error, the most common reason is that 30 days have not passed since your last change. Check the countdown timer in your account settings to see exactly when you will be able to change it again.

Another reason is that the username you chose is already taken by another player. Try a different name. You can also get an error if your new username contains spaces, special characters, or is shorter than 3 characters or longer than 20. Make sure your choice follows the rules listed above.

If you are still having trouble, make sure you are logged into the correct account. Some players have multiple accounts and accidentally try to change the username on the wrong one. If none of these solutions work, you can contact Animal Jam support through their website and describe what happened.

Changing your username on mobile versus computer

The steps are the same whether you play on a computer, phone, or tablet, but the location of the settings button may look slightly different. On a computer, the gear icon is usually in the top right corner of the game window. On a phone or tablet, it might be in a menu that you access by tapping three horizontal lines (called a hamburger menu) or a gear icon in the corner.

Once you find the settings menu, the rest of the process is identical. You go to Account, find the username change option, type your new name, and confirm with your password. The change takes effect on all your devices at once — you do not need to change it separately on each one.

How often you can change your username

Animal Jam limits username changes to once every 30 days. This rule exists to prevent players from changing their names constantly and confusing their friends or hiding from other players. The 30-day timer starts from the moment you confirm your last username change, not from when you started the process.

If you change your username on day one of the month, you cannot change it again until day 31. The countdown timer in your account settings shows you exactly how many days are left. You can check this timer whenever you want without affecting the countdown.

Frequently Asked Questions

Can I change my username back to my old one?

Yes, you can change your username back to a previous one as long as 30 days have passed since your last change and no one else has claimed that old name. If another player has taken your old username, you cannot use it again unless they change theirs first.

What if someone else took my old username?

Once you change your username, your old name becomes available for other players to use after a short delay. If someone else claims it before you change your mind, you cannot get it back. Choose your new username carefully because you have to wait 30 days before you can change again.

Does changing my username affect my buddy list or den?

No. Your buddies will still see you on their friend list with your new name, and your den remains yours. All your items, progress, and settings stay the same. Only the name that appears to other players changes.

Can I change my username if I forgot my password?

No. You need to enter your password to confirm the username change. If you forgot it, use the password reset option on the Animal Jam login page first, then log back in and change your username.

Is there a fee to change my username?

No. Changing your username is free. You do not need to spend gems, coins, or real money to make the change.