Change your WiFi password through the Xfinity app or website

You can change your WiFi password by logging into your Xfinity account on the Xfinity website or through the Xfinity app on your phone. The process takes about five minutes and does not require you to restart your router or call Xfinity support.

When you change your WiFi password, all devices currently connected to your network will lose connection. You will need to reconnect each device using the new password. Devices that were previously connected will not automatically reconnect — you must enter the new password manually on each one.

Key Takeaways

  • You can change your WiFi password through the Xfinity website or mobile app by logging into your account and navigating to the WiFi settings section.
  • Your new password takes effect when ready, and all connected devices will disconnect and need to reconnect with the new password.
  • Xfinity requires WiFi passwords to be at least 8 characters long and recommends using a mix of uppercase, lowercase, numbers, and symbols.
  • If you forget your new password, you can view it again in the same WiFi settings section where you changed it.
  • Changing your WiFi password does not affect your Xfinity account password or your email login.

Steps to change your password on the Xfinity website

Go to xfinity.com and sign in with your Xfinity username and password. Once logged in, look for "Internet" or "WiFi" in the main menu. Click on "WiFi Settings" or "Manage WiFi" — the exact wording varies depending on your account type.

Find the section labeled "WiFi Name and Password" or "Network Name and Security." You will see your current WiFi network name (SSID). Next to it, click "Change WiFi Password" or the edit icon. Enter your new password in the field provided. Xfinity requires at least 8 characters; most people use a combination of uppercase letters, lowercase letters, numbers, and symbols to make it harder to guess.

Click "Save" or "explore." The system will confirm that your password has been changed. You can now close the browser window. Your new password is active when ready.

Steps to change your password in the Xfinity app

Open the Xfinity app on your phone and sign in if you are not already logged in. Tap the menu icon (three horizontal lines) in the bottom right corner. Select "Internet" or "WiFi."

Look for "WiFi Settings" or "Manage WiFi." Tap on your WiFi network name. You will see an option to "Change WiFi Password" or "Edit Password." Tap it, enter your new password, and tap "Save" or "Confirm." The change takes effect when ready on the app side, though your devices will not reconnect until you enter the new password manually.

What happens to your devices after you change the password

Every device connected to your WiFi — phones, tablets, laptops, smart TVs, security cameras, smart speakers — will lose its connection within a few seconds to a few minutes. You will see a notification on each device saying the network is no longer available or the password is incorrect.

To reconnect, go to your device's WiFi settings, select your Xfinity network name from the list, and enter your new password. Devices will then reconnect one by one. This process is normal and does not damage your router or devices.

If you have many devices, you may want to change your password when you have time to reconnect them all. If a device is in another room or belongs to someone else in your household, let them know the new password so they can reconnect.

How to find your WiFi password if you forget it

You can view your current WiFi password at any time by going back to the same WiFi Settings section on the Xfinity website or app. Look for "WiFi Name and Password" or "Network Name and Security," and your password will be displayed there (sometimes hidden behind a "Show" button for security).

If you forget your Xfinity account password and cannot log in to view your WiFi password, you will need to reset your Xfinity account password first. Go to xfinity.com, click "Sign In," and then click "Forgot Username or Password?" Follow the prompts to reset your account password using your email address or phone number.

Difference between WiFi password and Xfinity account password

Your WiFi password is what you use to connect devices to your home network. Your Xfinity account password is what you use to log into xfinity.com or the Xfinity app to manage your bill, services, and settings. These are two separate passwords.

Changing your WiFi password does not change your account password, and changing your account password does not change your WiFi password. You manage them in different places. If you need to change your account password instead, go to xfinity.com, sign in, and look for "Account Settings" or "Security."

Why you might want to change your WiFi password

You might change your WiFi password if someone you no longer want on your network has the old password, if you suspect someone is using your WiFi without permission, or if you straightforward want a password that is easier for you to remember. Some people also change it regularly as a security practice.

If you are concerned that someone is using your WiFi, you can also check which devices are currently connected in the WiFi Settings section. Most Xfinity accounts show a list of connected devices with their names and types. If you see a device you do not recognize, you can disconnect it from that same menu.

Frequently Asked Questions

Do I need to restart my router after changing my WiFi password?

No. Your new password takes effect when ready without a restart. You only need to reconnect your devices by entering the new password in their WiFi settings.

Can I change my WiFi password on my router directly instead of through Xfinity?

Yes, you can access your router's settings directly by typing 192.168.0.1 or 192.168.100.1 into a web browser, but using the Xfinity website or app is simpler and recommended. If you change the password directly on the router, it will also change in your Xfinity account.

What if I change my password and one of my devices won't reconnect?

Forget the network on that device and reconnect from scratch. Go to WiFi settings, select your network name, choose "Forget," then reconnect and enter the new password. If it still does not work, restart the device and try again.

Will changing my WiFi password affect my internet speed or service?

No. Changing your password only controls who can connect to your network. It does not change your internet speed, service plan, or anything else about your Xfinity account.

Can I use special characters in my WiFi password?

Yes. Xfinity allows most special characters like !, @, #, $, %, and &. Avoid only the quotation mark (") character, as some routers have trouble with it. A mix of uppercase, lowercase, numbers, and symbols makes your password stronger.