Where to reset your AT&T WiFi password

You can reset your AT&T WiFi password through the AT&T mobile app, the AT&T website, or directly on your router. The fastest route is usually the mobile app if you have it installed — you can change the password in about two minutes without needing to remember your account login. If you do not have the app, the AT&T website works just as well, though it requires your account number and password. Resetting directly on the router itself is an option if you are locked out of your account, but it erases all your settings and forces you to set up the network from scratch.

Which method you choose depends on what you are trying to do. If you straightforward want a stronger password or you forgot the current one, use the app or website. If you cannot log into your AT&T account at all, you will need to reset the router itself or call AT&T customer service at 611 from an AT&T phone, or 1-800-331-0500 from any phone.

Key Takeaways

  • The AT&T mobile app is the fastest way to change your WiFi password if you have it installed — no account login required.
  • You can also change your password through the AT&T website by signing into your account and navigating to your router settings.
  • Resetting the router itself erases all custom settings and returns the network to factory defaults, so use this only if you cannot access your account.
  • If you forget your WiFi password but remember your account details, the app or website will show you the current password so you can write it down.
  • A strong WiFi password should be at least 12 characters and mix uppercase, lowercase, numbers, and symbols to prevent unauthorized access.

Changing your password through the AT&T mobile app

Open the AT&T mobile app and tap the menu icon (three horizontal lines) in the bottom right corner. Select Internet or WiFi depending on your app version. You should see your router listed — tap on it. Look for an option labeled WiFi Password, Change WiFi Password, or Network Settings. Tap that option and enter your new password.

The app will ask you to confirm the new password by typing it again. Once you confirm, the change takes effect when ready. Your devices will lose connection for a few seconds while the router updates. After that, you will need to reconnect to your WiFi network using the new password on each device — your phone, laptop, tablet, or any other device that was connected before.

Changing your password through the AT&T website

Go to att.com and sign into your account using your phone number or email and your account password. Once you are logged in, look for a section labeled Internet, My Services, or Manage My Services. Find your router or gateway device in the list and click on it. You should see an option for WiFi Settings or Network Settings — click that.

You will see your current network name (SSID) and password. Click the option to change or edit the password. Enter your new password in the field provided. AT&T will ask you to confirm it. Click Save or explore to complete the change. Like the app method, your devices will disconnect briefly and then you can reconnect using the new password.

Resetting your router to factory defaults

If you cannot log into your AT&T account or the app and website are not working, you can reset the router itself. Look for a small recessed button on the back or bottom of your router labeled Reset. Using a paperclip or the tip of a pen, press and hold that button for 10 to 15 seconds while the router is powered on. The lights on the router will blink and then go dark — this means the reset is in progress.

Wait about two minutes for the router to restart. Once the lights stabilize, the router has returned to its factory settings. Your WiFi network name will revert to the default name printed on a sticker on the router (usually something like "ATT-1234" or "2WIRE-5678"). The default password is also on that sticker. You will then need to set up your network again through the app or website, creating a new network name and password.

Warning: resetting the router erases any custom settings you made, such as port forwarding, parental controls, or guest network configurations. Only do this if you have no other way to access your account.

What to do if you forgot your current WiFi password

If you remember your AT&T account login, the app or website will show you your current WiFi password so you can write it down or change it to something you will remember. Open the app or log into the website, navigate to your WiFi settings, and look for a field that displays your password — it may be hidden behind a "show password" button or eye icon.

If you do not remember your account password either, you can reset your AT&T account password through the AT&T website. Go to att.com, click Sign In, and then click Forgot Password. AT&T will send you a reset link via email or text message. Once you reset your account password, you can then log in and change your WiFi password through the app or website.

Creating a strong WiFi password

When you set a new password, make it difficult for others to guess. A strong password is at least 12 characters long and includes uppercase letters, lowercase letters, numbers, and symbols. For example, "BlueSky#2024Home" is stronger than "password123" or "attwifi". Avoid using your name, address, phone number, or other personal information that someone could find out about you.

Write your new password down and store it somewhere safe — a notebook in a drawer, a password manager app, or a locked document on your computer. Do not text it to yourself or leave it in an email, as those can be intercepted. If you share your WiFi with guests or family members, you can create a separate guest network with a different password through your router settings, so you do not have to give out your main password.

Reconnecting your devices after changing your password

After you change your WiFi password, each device that was connected to your network will lose its connection. You will need to reconnect them one at a time. On your phone or laptop, go to your WiFi settings, find your network name in the list of available networks, and tap or click on it. When prompted, enter your new password exactly as you set it — passwords are case-sensitive, so "BlueSky#2024" is different from "bluesky#2024".

Once you enter the password correctly, the device will connect and you should see the WiFi icon appear. Repeat this process for every device that uses your network — smart TVs, tablets, printers, smart speakers, and anything else that connects to WiFi. If a device will not connect, try forgetting the network first (in your WiFi settings, select the network and choose "Forget"), then reconnect and enter the password again.

Frequently Asked Questions

Can I change my WiFi password without logging into my AT&T account?

Yes, if you have the AT&T mobile app installed, you can change your password without entering your account login. The app remembers your account automatically. If you use the website, you will need to sign in with your account number and password.

How long does it take for the new password to work on all my devices?

The password change takes effect when ready on the router. Your devices will disconnect within seconds and you can reconnect right away. However, you need to manually reconnect each device — the new password does not automatically sync to them.

What happens if I reset my router but forget to write down the default password?

The default password is printed on a sticker on the back or bottom of your router. If the sticker is worn or missing, call AT&T at 611 from an AT&T phone or 1-800-331-0500 from any phone, and they can tell you the default credentials for your specific router model.

Can I use special characters in my WiFi password?

Yes, most AT&T routers accept special characters like #, !, @, $, and & in WiFi passwords. However, avoid quotation marks and apostrophes, as some older devices may have trouble connecting with those characters.

Do I need to restart my router after changing the password?

No, the router restarts automatically when you change the password through the app or website. If you change it directly on the router, it will also restart on its own. You do not need to unplug it or press a restart button.