Where to find your township username

Your township username is usually in one of three places: an email from your township, your account settings on the township website or app, or a letter mailed to you when you first set up your account. Start by checking your email inbox and spam folder for any message from your township government — these often arrive when you create an online account or register for a service. Look for subject lines like "Your Account Has Been Created" or "Welcome to [Township Name]."

If you cannot find an email, log into the township website or app and look for "Account Settings," "My Profile," or "Account Information." Your username typically appears near your name and contact details. Some townships display it on the dashboard or home page once you are logged in, sometimes labeled as "User ID" or "Login Name."

If you have never created an account before, you may not have a username yet. In that case, you will need to register on the township website first, and the username will be assigned or created during that process. Keep reading to learn how registration works.

Key Takeaways

  • Check your email inbox and spam folder for messages from your township that contain your username, including the spam folder where registration confirmations sometimes land.
  • Log into your township account and look in Account Settings or My Profile to see your username displayed near your email address or full name.
  • If you cannot find your username, contact your township's customer service line or visit the township office in person with a photo ID.
  • Write down your username and store it somewhere safe, such as a password manager or a notebook at home, so you do not have to search for it again.
  • Your username is different from your password and should never be shared with anyone outside your township government.

Checking your township account settings

Once you are logged into your township account, look for a menu or link labeled "Account," "Settings," "Profile," or "My Account." This is usually in the top right corner of the page, in a dropdown menu next to your name, or in a sidebar on the left. On mobile apps, it may be behind a hamburger menu (three horizontal lines) or a gear icon.

Click that link and scroll through the page. Your username will appear somewhere on this screen, often at the top near your email address or full name. Some townships also show it under "Account Information," "Login Details," or "Personal Information." If you see a field that says "Username," "User ID," or "Login Name," that is what you are looking for. Take note of exactly how it appears, including any numbers or special characters.

Contacting your township if you cannot locate it

If you have checked your email and your account settings and still cannot find your username, call your township's main office or customer service line. Have your full name, address, and a photo ID ready when you call. The staff member can look up your account and tell you your username over the phone. Ask them to spell it out so you write it down correctly.

You can also visit the township office in person. Bring a photo ID and ask to speak with someone in the department that handles online accounts or permits — this might be the assessor's office, the clerk's office, or a general customer service desk, depending on your township's structure. Many townships have a main information desk that can direct you to the right person.

What to do if you never created an account

If you are trying to find a username but have never registered for a township account, you will need to create one first. Go to your township's website and look for a "Register," "Create Account," or "Sign Up" button. You will be asked to enter your name, address, email, and a password. Some townships also ask for your phone number or property identification number.

During registration, you will either choose your own username or be assigned one automatically. Pay attention to what the system tells you — some townships display your new username on a confirmation page or send it to you by email right after you register. Write it down when ready so you have it for future use. If you do not see your username after registration, check your email (including spam) for a confirmation message.

Keeping your username safe and accessible

Once you have found your username, write it down and store it in a safe place — a password manager, a notebook you keep at home, or a find note on your phone. Do not share your username with anyone unless they work for your township and specifically ask for it as part of a support request. Legitimate township staff will never ask for your password.

If you use your township account regularly, you may want to save your username in your browser's password manager. Most browsers (Chrome, Firefox, Safari, Edge) offer to save your login information when you sign in, which makes it easier to log in next time without having to remember or look up your username. This is safe as long as you are the only person who uses that device.

Frequently Asked Questions

Is my township username the same as my password?

No. Your username is how you identify yourself when you log in, and your password is the secret code only you know. You need both to access your account. Never share your password with anyone, even township staff.

Can I change my township username?

Some townships allow you to change your username in Account Settings, but others do not. Check your account settings to see if a "Change Username" or "Edit Username" option is available. If you do not see one, contact your township to ask whether username changes are possible.

What if I forgot my password but remember my username?

Look for a "Forgot Password" or "Reset Password" link on the township login page. Click it, enter your username or email address, and follow the instructions to reset your password. You will usually receive a reset link by email within a few minutes.

Do I need a different username for each township service?

Most townships use one username for all their online services, but some larger townships have separate systems for different departments. Check whether your township has one main portal or multiple separate websites. If you are unsure, contact the township office.