What information Chai creators see from your messages
When you send a message to a Chai creator, they see your username, the text of your message, and the timestamp. They do not see your email address, phone number, real name, or any account information beyond what appears in your profile. If your username is the same as your real name or contains identifying details, a creator will know those details — but only because you chose that username, not because Chai revealed hidden information.
Creators cannot see your message history with other creators, your payment information, your device type, or your location. They see only the conversation thread between you and them, starting from whenever you first messaged that specific creator. If you delete a message, the creator still sees it — deletion on your end does not remove it from their view.
Key Takeaways
- Chai creators see your username and message text, but not your email, phone number, or real name unless you included those in your username or messages.
- Creators cannot view your conversations with other creators or any account details like payment methods or location.
- Deleting a message on your account does not remove it from the creator's view of the conversation.
- If you want to keep your identity private, choose a username that does not contain your real name or other identifying information.
How to check what your username reveals
Open Chai and go to your profile by tapping the icon in the bottom right corner. Look at the username displayed at the top of your profile — this is exactly what every creator sees when you message them. If that username contains your real name, your birth year, or other personal details, creators will see those details in every conversation.
Your profile also shows a bio and a profile picture if you added one. Creators can see both of these when they view your profile, though they see your username first and most often. If you want to limit what creators know about you, keep your username generic and avoid adding a photo that shows your face or other identifying features.
What happens when you change your username
If you change your username, creators will see the new username in future messages and conversations. They will not automatically see your old username — the change applies going forward. However, if a creator saved or screenshotted your old username during a previous conversation, they would still have that record on their own device.
Changing your username does not erase past messages or hide them from creators. The conversation history remains visible to both you and the creator, and your old username may still appear in that history depending on how Chai's system stores it. If you want a fresh start with a creator, you would need to stop messaging them and start a new conversation under your new username.
Privacy settings and what they control
Chai does not offer a setting that hides your username from creators. Your username is visible to anyone you message, and there is no option to send anonymous messages or use a temporary name. If you want to message a creator while keeping your identity private, your only option is to use a username that does not reveal personal information.
Some creators may have their own privacy policies or rules about what they do with information they collect from conversations. Chai's terms of service cover what the platform itself does with your data, but individual creators operate their own accounts and may keep records of conversations. Read a creator's profile or bio if they mention privacy practices.
Why creators might ask for more information
A creator might ask you to share your real name, age, location, or other details during a conversation. They are asking because Chai does not provide that information — they see only your username and what you type. If a creator asks for personal information, you are never required to share it. You can decline and continue the conversation, or you can stop messaging that creator.
Be cautious about sharing identifying information with creators you do not know well. Creators are real people with their own accounts, and conversations on Chai are not anonymous to them. If you share your real name, phone number, or other details, that creator has that information and could use it or share it outside the platform.
Blocking and reporting creators
If a creator is asking for information you do not want to share, or if you feel uncomfortable, you can block them. Open the conversation, tap the menu icon (three dots), and select "Block Creator." A blocked creator cannot message you, and you will not see their account in search results. Blocking removes the conversation from your chat list, though Chai may keep a record of the conversation on its servers.
You can also report a creator to Chai if they are harassing you, asking for inappropriate information, or violating the platform's terms of service. Tap the menu icon and select "Report Creator," then describe what happened. Chai reviews reports and may suspend or remove creators who violate its policies.
Frequently Asked Questions
Can a Chai creator see my real name if I do not tell them?
No, unless your username is your real name. Chai shows creators only your username, not any account information you registered with. If you used your real name as your username, creators will see it — but that is because of your username choice, not because Chai revealed hidden data.
Do creators know if I screenshot our conversation?
No, Chai does not notify creators when you take a screenshot. However, creators can see the conversation on their end and could screenshot it themselves. Treat conversations with creators as if they might be saved or shared, because they can be.
Can I message a creator without them seeing my username?
No, your username is always visible when you send a message. There is no anonymous or hidden messaging option on Chai. If you want privacy, use a username that does not identify you.
What if I want to delete a conversation with a creator?
You can delete a conversation from your chat list by swiping on it and tapping delete. This removes it from your view, but the creator still has the conversation on their end. Deleting a conversation does not erase it from the creator's account or from Chai's servers.
Can creators see when I am online or typing?
Chai does not show creators your online status or typing indicators. They see only messages you send and when you sent them. They cannot tell whether you are currently using the app or how long you take to respond.