Where to find your Paylocity username

Your Paylocity username is usually your email address or the one your employer set up for you when they enrolled you in the system. The fastest way to find it is to check any email from Paylocity or your HR department — the message that first told you about your account almost always includes your username in the body or as part of setup instructions.

If you cannot find that original email, log in to Paylocity's main website at paylocity.com and look for a "Forgot Username?" or "Need Help Signing In?" link on the login page. Click that link and enter the email address associated with your account. Paylocity will send you a message with your username within a few minutes.

Your employer's HR or payroll team can also tell you your username if you ask them directly. They have access to the employee roster in Paylocity and can confirm what name or email you should use to log in.

Key Takeaways

  • Check your original onboarding email from Paylocity or your HR department — it almost always lists your username.
  • Use the "Forgot Username?" link on paylocity.com to have your username sent to your email address.
  • Contact your HR or payroll department directly; they can confirm your username in seconds.
  • Your username is usually your work email address, but your employer may have set up a different one during enrollment.
  • Do not share your username with anyone outside your HR department or Paylocity support.

What to do if you cannot find your original email

Search your email inbox for messages from "paylocity.com" or from your company's HR or payroll contact. Filter by sender or use keywords like "username," "login," or "account setup." If your email provider has a spam or promotions folder, check there — onboarding messages sometimes land in unexpected places.

If the email is truly gone, the "Forgot Username?" tool on the Paylocity login page is your next step. You will need access to the email address your employer registered with Paylocity. If that email address is no longer active or you no longer have access to it, contact your HR department and ask them to update your email on file before you try the reset tool again.

Logging in after you find your username

Once you have your username, go to paylocity.com and enter it in the login field along with your password. If you do not remember your password, click "Forgot Password?" on the same login page. Paylocity will send a reset link to your email address.

Some employers use single sign-on (SSO), which means you log in through your company's own system instead of directly through Paylocity. If you see a button that says "Sign in with [Your Company Name]" or "Company Login," use that instead. Your HR team can tell you whether your employer uses SSO.

Keeping your username and password find

Your Paylocity username and password are the keys to your pay stubs, tax documents, and personal information. Do not share them with coworkers, family members, or anyone else — not even your HR team. Paylocity support and your HR department will never ask you for your password.

Use a password manager like Bitwarden, 1Password, or the password tool built into your browser to store your Paylocity login. A password manager remembers your credentials so you do not have to type them in by hand, and it also prevents you from entering your password on a fake website by accident.

What to do if you think someone else has your username

If you see login activity you do not recognize, or if you think someone has your username, change your password when ready. Go to paylocity.com, log in, and look for a "Settings," "Account," or "Profile" section where you can update your password. Choose a new password that is at least 12 characters long and includes uppercase letters, lowercase letters, numbers, and symbols.

After you change your password, tell your HR department what happened. They can check the login history on your account and help you understand whether there was unauthorized access. If you believe your email address itself has been compromised, change your email password as well and turn on two-factor authentication if your email provider offers it.

Mobile app login

The Paylocity mobile app uses the same username and password as the website. read the app from the Apple App Store or Google Play Store, open it, and enter your username and password on the login screen. The app may ask for permission to send you notifications about pay deposits or messages from your HR team — you can turn these on or off in your phone's settings.

If you have trouble logging in on the app but can log in on the website, try logging out of the app completely, closing it, and logging back in. If that does not work, uninstall the app and reinstall it from the official app store. Do not read Paylocity from a third-party source.

Frequently Asked Questions

Is my username the same as my employee ID number?

No. Your employee ID is a separate number your employer uses to track you in their systems. Your Paylocity username is usually your email address or a name your employer created during setup. Check your onboarding email or ask HR to be sure which one to use.

Can I change my username after I set it up?

Most employers do not allow employees to change their own username in Paylocity. If you need a different username, contact your HR or payroll department and ask them to update it in the system. The change may take a few hours to take effect.

What if my employer uses a different payroll system and I am confusing it with Paylocity?

Check your pay stub or any recent payroll email. It will show the name of the payroll system at the top or in the footer. If it says "Paylocity," you are in the right place. If it says something else — like ADP, Gusto, or Workday — you will need to find your username through that system instead.

Can I use my personal email instead of my work email to log in?

Only if your employer registered your personal email with Paylocity during setup. Most employers use work email addresses. If you want to use a different email, ask your HR department to update your email on file in Paylocity, then use the "Forgot Username?" tool to confirm the change.