Where to find your Starbucks username in the app
Your Starbucks username is the name you use to log into the Starbucks app or website — not your email address or phone number. The fastest way to find it is to open the Starbucks app on your phone, tap the account icon (usually in the top right or bottom menu), and look for a section labeled "Account" or "Profile". Your username will appear near the top, often next to your name or email.
If you are already logged in, you may see your username displayed as soon as you open the account menu. If the app shows only your email address or full name, scroll down or look for a link that says "View Profile" or "Account Details" — your username is usually listed there alongside your email.
Key Takeaways
- Your Starbucks username appears in the app's account or profile section when you are already logged in.
- If you cannot find it in the app, log into the Starbucks website at starbucks.com and check your account settings.
- Your username is different from your email address and the name on your Starbucks Card.
- If you forgot your username entirely, you can reset your password using your email, and the reset process will show or let you change your username.
Finding your username on the Starbucks website
Go to starbucks.com and log in with your email and password. Once you are logged in, click on your account icon or name in the top right corner and select "Account" or "My Account". Your username should appear on this page, often in a section labeled "Account Information" or "Profile Settings".
Some versions of the Starbucks website show your username right away, while others require you to click "Edit Profile" or "Account Details" to see it. If you see only your email and full name, look for a field that says "Username" or "Display Name" — that is what you are looking for.
What to do if you cannot find your username
If you are logged in but still cannot locate your username, check whether you created one when you first set up your account. Some older Starbucks accounts were set up with only an email address, and a username may not have been assigned. In this case, you can create one by going to your account settings and looking for an option to "Add Username" or "Create Username".
If you are not logged in and cannot remember your password, go to starbucks.com and click "Forgot Password". Enter your email address, and Starbucks will send you a reset link. After you reset your password and log back in, your username will be visible in your account settings. If you still do not see one, you can create a username at that time.
The difference between your username and other account details
Your Starbucks username is separate from your email address, your full name, and your Starbucks Card number. The username is what you type into the login field when you sign in — it is usually shorter and may not contain spaces. Your email is what Starbucks uses to contact you and to send password reset links.
Your Starbucks Card number is printed on the back of your physical card or shown in the app under "Card" or "Payment". Your full name is the legal name you provided when you created your account. All four of these are different pieces of information, and Starbucks uses each one for different purposes.
Resetting your username if you want to change it
If you want to change your username to something different, go to your account settings on the Starbucks app or website and look for an option to "Edit Username" or "Change Username". Click that option and type in the new username you want. Starbucks will tell you right away if the username is already taken by another account.
Usernames must usually be between 6 and 20 characters, and they cannot contain spaces or special characters like @ or #. If you try to create a username and it is rejected, try removing spaces, numbers, or unusual characters and try again. Once you change your username, you will use the new one the next time you log in.
Contacting Starbucks if you still cannot find your username
If you have tried all the steps above and still cannot find or create a username, contact Starbucks customer service through the app or website. Open the app, go to your account menu, and look for "Help" or "Contact Us". You can also visit starbucks.com/customer-service and select the option to message or chat with a representative.
When you contact them, have your email address and the phone number associated with your account ready. A representative can look up your account and tell you what username is attached to it, or they can help you create one if none exists. Response times vary, but most inquiries are handled within one business day.
Frequently Asked Questions
Is my Starbucks username the same as my email address?
No. Your username and email are two separate pieces of information. You log in with your username, but Starbucks uses your email to send you receipts, password reset links, and account notifications. Some people use an email-like format for their username, but they are not the same thing.
Can I use my phone number to log into Starbucks instead of my username?
The Starbucks app and website both allow you to log in with your email address or your username. You cannot log in with your phone number alone, though your phone number is stored in your account for order pickup and delivery. If you forget your username, use your email to log in instead.
What if my username contains a space or special character?
Starbucks usernames cannot contain spaces or most special characters. If you created an account a long time ago and your username has a space in it, you may need to update it. Go to your account settings and edit your username to remove the space, replacing it with a number or underscore if you want.
Do I need a username to use my Starbucks Card?
No. You can use your Starbucks Card in a store without logging into an account. However, if you want to load money onto the card through the app, check your balance, or earn rewards, you need to log in with your username and password. The card itself works offline at the register.
Can two people have the same username?
No. Each Starbucks username is unique to one account. If you try to create a username and Starbucks tells you it is already taken, choose a different one. You can add numbers, underscores, or letters to make it unique.