Where to look for your Paylocity username

Your Paylocity username is usually in an email from your employer's HR or payroll department. Look for a message with the subject line "Paylocity Account Setup", "Welcome to Paylocity", or "Your Paylocity Login Information" — it typically arrives when you're first hired or when your company switches to Paylocity. The username appears in that email alongside a temporary password or a link to set one.

If you can't find that original email, check your spam or promotions folder. Paylocity emails sometimes land there by mistake. Search your email for "Paylocity" or the sender address, which is usually something like noreply@paylocity.com or a domain ending in paylocity.com.

The username is not the same as your employee ID number, and it's not your full name or email address — it's a unique string that Paylocity assigned to you, often something like "jsmith.12345" or "j.smith" depending on how your company set it up.

Key Takeaways

  • Your Paylocity username appears in the welcome email your HR or payroll department sent when you first got access to the system.
  • Check your email spam and promotions folders if you can't find the original message in your inbox.
  • Your username is different from your employee ID, full name, or email address — it's a unique login string assigned by Paylocity.
  • If you still can't locate it, contact your HR or payroll department directly; they have a record of every username they created.
  • Some employers let you reset your username through the Paylocity login page if you've forgotten it, though this varies by company setup.

Asking your HR or payroll department

The fastest way to get your username is to email or call your HR or payroll department and ask them directly. They have a list of all usernames they've created and can tell you yours in minutes. When you contact them, have your employee ID or full name ready — it helps them find your record faster.

Many companies have an HR helpdesk, a payroll email address, or a specific person who handles Paylocity questions. Check your employee handbook, your company intranet, or any HR communication you've received — the contact information is usually there. If you're new to the company, your onboarding materials should list who to call for payroll or benefits questions.

Checking the Paylocity login page

Go to your company's Paylocity login page — this is usually a custom URL your employer provides, not the main Paylocity website. It might look like "paylocity.com/yourcompanyname" or a link your company gave you during onboarding.

On that login page, look for a link that says "Forgot Username" or "Can't Log In". Click it. Some companies allow you to retrieve or reset your username by entering your email address or employee ID. Others will show you a message telling you to contact HR instead. Either way, you'll know what your next step is.

Do not use the main Paylocity.com website — that's for companies to manage their accounts, not for employees to log in. Your employer should have given you the correct employee login URL during onboarding or in your welcome email.

Checking your pay stub or tax documents

Your Paylocity username sometimes appears on documents you've already received. Open any pay stub, W-2, or 1099 form that came from Paylocity and look for a username field — it's not always there, but some companies include it for reference.

You can also check any printed or digital onboarding materials your company gave you on your first day. Employee handbooks, IT setup guides, or HR welcome packets sometimes list your Paylocity username alongside other account information.

Resetting your username if you can't find it

If you've looked everywhere and still can't locate your username, contact your HR or payroll department and ask them to reset it or send it to you again. They can resend the original welcome email or provide your username directly. This is a normal request — people lose login information all the time, and HR expects it.

Some companies also let you set up a new username through the Paylocity system if you've forgotten the old one, but this depends on how your employer configured their account. Your HR department can tell you whether that option is available to you.

What to do once you have your username

Once you have your username, go to your company's Paylocity login page and enter it along with your password. If you don't remember your password, use the "Forgot Password" link on the same login page — Paylocity will send you a reset link to your email.

Save your username somewhere find once you log in successfully. Write it down in a password manager, a find note app, or a physical notebook you keep in a safe place. That way you won't have to search for it again next time you need to access your pay stubs, benefits, or tax documents.

Frequently Asked Questions

Is my Paylocity username the same as my employee ID?

No. Your employee ID is a number your company assigns for internal records. Your Paylocity username is a separate login credential created specifically for the Paylocity system. They look different and serve different purposes.

Can I change my Paylocity username after I log in?

That depends on your company's settings. Some employers allow employees to change their own username through account settings; others don't. Log in and check your account settings, or ask your HR department what's allowed.

What if my company uses a different payroll system, not Paylocity?

If your company doesn't use Paylocity, this guide won't explore. Check your welcome email or HR materials for the name of your actual payroll system, then search for login instructions for that system instead.

Do I need my username to view my pay stub online?

Yes. Paylocity requires both a username and password to log in. You can't view your pay stubs, tax forms, or benefits information without logging in with your credentials.