Where to find your AAA username

Your AAA username is in your member account on the AAA website or mobile app. If you have logged in before, you can see it in your account settings. If you have never logged in, you will need to set up an online account first — AAA does not assign a username automatically when you join.

The fastest way is to check any email AAA sent you when you first became a member. That welcome email often includes your membership number, which you can use to create a username if you have not already. If you cannot find that email, you can start the account setup process on AAA.com and AAA will help you locate your membership information.

Key Takeaways

  • Your AAA username is something you create yourself during online account setup, not something AAA assigns to you at membership.
  • You can find your membership number in your welcome email or on your physical AAA card, and you will need it to set up your online account.
  • If you have already logged in before, your username appears in your account settings under "Profile" or "My Account" on AAA.com or the mobile app.
  • If you forgot your username after creating one, use the "Forgot Username" link on the AAA login page to have it sent to your email.

Locating your membership number first

Before you can create a username, you need your AAA membership number. This number appears on your physical membership card in the upper right corner. It is also in any welcome email AAA sent you when you joined.

If you cannot find your card or email, call AAA customer service at the number on your most recent bill or statement. They can confirm your membership and provide the number over the phone. Have your name, address, and phone number ready when you call.

Creating your username on AAA.com

Go to AAA.com and look for the login area, usually in the upper right corner of the page. Click "Create an Account" or "Sign Up" — the exact wording varies by region. You will be asked to enter your membership number and other personal details like your name and date of birth.

After you verify your information, AAA will ask you to create a username and password. Your username can be letters, numbers, or a combination — you choose it. Write down the username you create so you do not forget it. Once your account is set up, you can log in with that username and password anytime.

Finding your username if you already have an account

Log into AAA.com or the AAA mobile app using your username and password. Once you are logged in, look for a menu labeled "Account," "Profile," "My Account," or "Settings" — the location depends on which device or platform you are using.

Click into that section and you will see your username displayed. On the website, it is often near the top of the page or in a dropdown menu under your name. In the mobile app, it may be under a profile icon or in a settings tab at the bottom of the screen.

Recovering a forgotten username

If you created a username but cannot remember it, go to AAA.com and find the login page. Below the username and password fields, there should be a link that says "Forgot Username" or "Forgot Your Login?" Click that link.

AAA will ask you to enter your membership number or the email address associated with your account. They will then send your username to that email address. Check your inbox and spam folder — the email usually arrives within a few minutes. If you do not receive it, contact AAA customer service and they can resend it or help you create a new account.

Using the AAA mobile app to find your username

Open the AAA mobile app and tap the login area. If you have not yet created an account, tap "Create Account" and follow the same steps as on the website — you will enter your membership number and create a username.

If you already have an account, log in with your username and password. Then tap the profile icon, usually at the bottom right or top left of the screen. Your username will be displayed in your profile information. The app layout varies slightly depending on whether you use iPhone or Android, but the username is always in the account or profile section.

What to do if you cannot locate your membership number

If you have lost your card and cannot find your welcome email, contact AAA directly. Call the customer service number on any AAA bill or statement you have received. You can also visit a local AAA branch office in person — they can look up your membership using your name and address.

Once AAA confirms your membership, they will provide your membership number. You can then use that number to create an online account and set up your username. This process usually takes less than ten minutes on the phone.

Frequently Asked Questions

Is my AAA username the same as my membership number?

No. Your membership number is assigned by AAA and appears on your card. Your username is something you create yourself when you set up your online account. They are two different things, though you need your membership number to create your username.

Can I change my username after I create it?

Most AAA accounts allow you to change your username in the account settings or profile section. Log in, go to your account settings, and look for an option to edit your username. If you cannot find it, contact AAA customer service — they can change it for you.

What if I have multiple AAA memberships?

You can create separate online accounts for each membership using each membership number. Each account will have its own username and password. If you want to manage multiple memberships from one account, contact AAA to see if they can link them together.

Do I need a username to use AAA roadside information?

No. You can call AAA roadside information using just your membership number, which is on your card. A username is only needed if you want to manage your account online, view your membership details, or use the mobile app.