Where to find your SiriusXM login information

Your SiriusXM username is the email address you used when you created your account. Your password is what you set during signup or changed later — SiriusXM does not display it anywhere for security reasons. If you remember both, you can log in to the SiriusXM app or website right away. If you do not remember your password, you will need to reset it through the SiriusXM website or app before you can access your account.

The fastest way to recover your login details is to go to the SiriusXM login page and use the "Forgot Password" link. This works whether you forgot your password, your username, or both. SiriusXM will send a password reset link to the email address associated with your account, and you can create a new password from there.

Key Takeaways

  • Your SiriusXM username is the email address you registered with, and SiriusXM never shows your password for security reasons.
  • Use the "Forgot Password" link on the SiriusXM login page to reset your password if you do not remember it.
  • Check your email inbox and spam folder for the password reset link, which typically arrives within a few minutes.
  • If you do not have access to the email address you registered with, contact SiriusXM customer service to verify your identity and regain access.

How to reset your password on the SiriusXM website

Go to www.siriusxm.com and click "Log In" in the top right corner. On the login screen, select "Forgot Password?" below the password field. Enter the email address associated with your SiriusXM account and click "Continue." SiriusXM will send a password reset link to that email address.

Open your email and look for a message from SiriusXM with the subject line containing "password reset" or "reset your password." The email usually arrives within five minutes. Click the link in the email — it will take you to a page where you can create a new password. Enter your new password twice to confirm it, then click "Reset Password." You can now log in with your email address and new password.

How to reset your password in the SiriusXM app

Open the SiriusXM app on your phone or tablet. On the login screen, tap "Forgot Password?" below the password field. Enter the email address you used to create your account and tap "Continue." The app will tell you that a reset link has been sent to your email.

Go to your email inbox and find the message from SiriusXM. Tap the password reset link in the email. Your phone or tablet will open a page where you can enter a new password. Type your new password twice, tap "Reset Password," and return to the SiriusXM app. Log in with your email address and the new password you just created.

What to do if you do not recognize your registered email address

If you cannot remember which email address you used to create your SiriusXM account, you will need to contact SiriusXM customer service. Call 1-888-601-SIRIUS (1-888-601-7487) or use the chat option on the SiriusXM website. Have your account number, phone number, or the phone number associated with your SiriusXM subscription ready when you call.

SiriusXM will ask you to verify your identity by providing information like your name, address, or the last four digits of the credit card on file. Once they confirm who you are, they can tell you which email address is registered to your account. From there, you can use the "Forgot Password" link to reset your password as described above.

What to do if you cannot access the email address on your account

If your SiriusXM account is linked to an old email address you no longer use or can no longer access, contact SiriusXM customer service at 1-888-601-7487 or through the website chat. Explain that you cannot access the email address on your account. SiriusXM can update the email address to one you currently use, and then send you a password reset link to that new email.

You will need to verify your identity before SiriusXM changes your email address. Be ready to provide your account number, the phone number on your subscription, your name, and your address. After the email address is updated, you can reset your password and log in normally.

Logging in on different devices

Once you know your username (email address) and password, you can log in on any device that has the SiriusXM app or a web browser. The SiriusXM app is available on iPhone, iPad, Android phones, Android tablets, and some car audio systems. You can also log in at www.siriusxm.com on any computer or tablet with a web browser.

Your login credentials are the same across all devices. If you change your password on one device, the new password works on all of them. If you are having trouble logging in on a specific device, try logging out completely, closing the app or browser, and logging back in with your email address and password.

Frequently Asked Questions

Can I change my SiriusXM username to something other than my email address?

No. SiriusXM uses your email address as your username and does not allow you to create a separate username. You can update the email address on your account through customer service, but you will always log in with an email address, not a custom username.

How long does it take to receive the password reset email from SiriusXM?

The password reset email usually arrives within five minutes. If you do not see it after ten minutes, check your spam or junk folder. If it is not there, contact SiriusXM customer service to request a new reset link or to verify that the email address on your account is correct.

What if I reset my password but still cannot log in?

Make sure you are using the correct email address and the new password you just created. Passwords are case-sensitive, so check that your caps lock is off. If you still cannot log in after trying again, contact SiriusXM customer service at 1-888-601-7487 to troubleshoot the problem.

Do I need to log in every time I use the SiriusXM app?

No. The SiriusXM app can remember your login information on your device. You log in once, and the app keeps you logged in until you manually log out. If you log out or uninstall and reinstall the app, you will need to log in again with your email address and password.