Where to find your Walmart username

Your Walmart username is the email address or phone number you used when you created your Walmart.com account. If you are logged into the Walmart app or website right now, the fastest way to see it is to go to your account settings. On the website, click the account icon in the top right corner and select "Account" — your email address will be listed under your name. On the mobile app, tap the account icon at the bottom right, then tap your name at the top of the screen.

If you are not logged in and cannot remember which email or phone number you used, check your email inbox for messages from Walmart. Look for order confirmations, password reset emails, or account notifications — these will show you the address Walmart has on file. Search your email for "Walmart" or "walmart.com" to find these messages quickly.

Key Takeaways

  • Your Walmart username is the email address or phone number you registered with, not a separate username you created.
  • If you are logged in, your username appears in your account settings under your name or profile section.
  • Check your email inbox for Walmart messages like order confirmations or password resets to find which address is registered to your account.
  • Walmart does not use traditional usernames like "JohnSmith42" — the account is tied to your contact information instead.

Checking your account settings on the website

Log into Walmart.com with the email or phone number you think you used. Once you are on the home page, look for the account icon — it usually appears as a person's silhouette in the top right corner next to the search bar. Click it and select "Account" from the menu that appears.

On the account page, your registered email address will be displayed near the top under your name. If you see a phone number instead, that is the number tied to your account. This is your username for Walmart — the one you use to log in each time.

Checking your account settings on the mobile app

Open the Walmart app and tap the account icon at the bottom right of the screen — it looks like a person inside a circle. This takes you to your account dashboard. At the top of the screen, you will see your name; tap it to open your profile details.

Your registered email address or phone number will appear on this profile page. This is the username Walmart uses for your account. If you see both an email and a phone number listed, either one can be used to log in.

What to do if you cannot remember your email or phone number

If you do not know which contact information is registered to your Walmart account, start by trying the email addresses you use most often. On the Walmart login page, enter each one and click "Next." If Walmart recognizes the address, it will let you proceed. If it does not, you will see a message saying that email is not associated with an account.

If none of your regular email addresses work, check any old email accounts you may have used years ago. Walmart accounts can stay active for a long time, so you might have registered with an address you no longer use regularly. Look through old emails from that account for any Walmart messages.

Using the password reset option to find your username

Go to the Walmart login page and click "Forgot password?" at the bottom. Enter the email address or phone number you think might be registered. If Walmart recognizes it, the site will send you a password reset link or code — this confirms that the address is your username.

If you enter an address and Walmart says it does not recognize it, try a different one. This process helps you narrow down which contact information is actually tied to your account without needing to log in first.

Contacting Walmart customer service if you are still stuck

If you have tried multiple email addresses and phone numbers and still cannot find your username, Walmart's customer service team can help. You can reach them through the Walmart website by clicking "Contact Us" at the bottom of any page, or call 1-800-WALMART (1-800-925-6278). Have your name, address, and any recent order numbers ready — this information helps them locate your account.

Customer service representatives can confirm which email or phone number is registered to your account and can also help you update it if you want to use a different contact method going forward.

Frequently Asked Questions

Can I change my Walmart username to something else?

Walmart does not let you create a custom username separate from your email or phone number. However, you can change which email address is registered to your account through your account settings. Go to "Account" and look for "Email address" or "Contact information" — you can update it there.

What if I have multiple Walmart accounts?

If you created accounts with different email addresses over the years, each one is separate. You will need to log into each account individually using the email or phone number it was registered with. Walmart does not merge accounts automatically, so you may need to decide which one you want to use going forward.

Is my Walmart username the same as my Walmart+ membership username?

Yes. Walmart+ is part of your main Walmart.com account, not a separate login. The email or phone number you use to log into Walmart.com is the same one you use for Walmart+. If you have a Walmart+ membership, it is tied to that same account username.

Can I log in with just my phone number instead of my email?

Yes, if you registered your account with a phone number, you can use that to log in instead of an email address. On the Walmart login page, enter your phone number in the same field where you would normally enter your email — Walmart will recognize it either way.