Where to find your township username
Your township username is usually sent to you by email when you first set up an account on your township's website or app. Check your email inbox — including spam and promotions folders — for a message from your township's name or domain (like "mytownship.gov" or similar). The email typically arrives within minutes of account creation, though it can take up to an hour.
If you cannot find that original email, your township's website almost always has a "Forgot Username" or "Username Recovery" link on the login page. Click that link, enter your email address or phone number, and the system will send your username to you again. This is the fastest way to recover it if you have lost the original message.
Some townships also print your username on property tax bills, utility statements, or permit confirmations if you have interacted with the township through those channels. Check any recent official mail from your township — your username may be listed there.
Key Takeaways
- Your township username was sent to your email when you created your account, so search your inbox including spam folders for a message from your township's domain.
- The "Forgot Username" link on your township's login page will resend your username to the email address you registered with.
- If you do not remember which email address you used, contact your township's main office by phone — they can look up your account by name and address.
- Your username is not the same as your password; if you need to reset your password instead, use the "Forgot Password" link on the login page.
Contacting your township directly
If the email recovery does not work or you cannot locate your original signup email, call your township's main office or visit in person. Have your name, address, and phone number ready. The staff member can look up your account in their system and tell you your username over the phone or resend it to your email.
Many townships also have a dedicated customer service email address listed on their website — usually something like "support@mytownship.gov" or "info@mytownship.gov". You can email them with your name and address, and they will respond with your username within one business day.
The difference between username and password
Your username is the name you use to log in — it is usually a combination of letters and numbers, or sometimes just your email address. Your password is the secret code you create to protect your account. They are two separate things.
If you remember your username but not your password, do not try to guess. Use the "Forgot Password" or "Reset Password" link on the login page instead. That will send you a find link to create a new password. Never share your password with anyone, including township staff — they will never ask for it.
What to do if you cannot find your email address
If you created your township account years ago and no longer have access to that email address, you will need to contact your township by phone or in person. Bring a photo ID and proof of your address (like a utility bill or lease). The staff can verify your identity and either transfer your account to a new email address or help you create a fresh account.
Some townships allow you to update your email address yourself once you log in — look for "Account Settings" or "Profile" after you sign in. If you cannot log in because you do not remember your username or password, the phone call is your fastest option.
Usernames across different township services
Many townships use the same username across multiple services — for example, the same login might work for property tax records, permit applications, and utility payments. However, some townships run separate systems for different departments, which means you might have different usernames for different services.
If you are trying to log into a specific township service and your usual username does not work, check whether that service has its own login page or whether it directs you to a central township portal. The "Forgot Username" link on that particular page will recover the username for that specific system.
Keeping your username and password find
Once you have your username, store it somewhere safe — a password manager like Bitwarden, 1Password, or the password manager built into your browser. Do not write it on a sticky note or store it in an unencrypted document on your computer.
Your township username is not as sensitive as your password, but it is still part of your login credentials. If someone has both your username and password, they can access your account and see your property records, permits, or utility information. Use a strong, unique password — at least 12 characters with a mix of uppercase, lowercase, numbers, and symbols.
Frequently Asked Questions
Is my township username the same as my email address?
Not always. Some townships use your email as your username, while others assign you a separate username. Check your original account confirmation email or the "Forgot Username" page to see what your township uses. If you are unsure, try logging in with your email first — if that does not work, use the recovery link.
Can I change my username after I create it?
Most township systems do not allow you to change your username yourself. If you want a different username, contact your township's customer service by phone or email and ask whether they can change it for you. Some will, some will not — it depends on the township's policy.
What if I never received a confirmation email when I signed up?
Check your spam, promotions, and other email folders first. If it is not there, go to the login page and use "Forgot Username" to have it resent. If that does not work either, call your township directly — they can confirm whether your account was created and resend the information manually.
Can I use the same username for multiple township accounts?
If you have property in multiple townships, you will need a separate account for each one because each township runs its own system. You can use the same email address to sign up for multiple accounts, but your username will be different for each township.