Where to find your SiriusXM login information
Your SiriusXM username is the email address you used when you created your account. Your password is what you set during signup or changed later — SiriusXM does not display it anywhere for security reasons, but you can reset it if you have forgotten it. The fastest way to recover both is through the SiriusXM website or app using the account recovery tools.
If you have an active SiriusXM subscription, you already have a username and password tied to that account. You do not need to create a new one. The confusion usually comes from not remembering which email address you registered with, or from having multiple accounts under different email addresses.
Key Takeaways
- Your SiriusXM username is the email address associated with your account, not a separate username you chose.
- If you remember your email but not your password, use the "Forgot Password" link on the SiriusXM login page to reset it.
- If you do not remember which email you used, check your email inbox for messages from SiriusXM or look at your subscription confirmation from when you signed up.
- You can reset your password from any device with internet access — you do not need to call SiriusXM customer service.
Resetting your password through the SiriusXM website
Go to siriusxm.com and look for the "Log In" button, usually in the top right corner of the page. Click it, then look for a link that says "Forgot Password" or "Forgot Your Password?" — this link is typically below the password field or near the login button.
Click that link and enter the email address associated with your SiriusXM account. SiriusXM will send a password reset link to that email address. Open your email, find the message from SiriusXM (check your spam folder if you do not see it in your inbox), and click the reset link. You will be taken to a page where you can create a new password. Make it something you can remember, then log in with your email and new password.
This process works whether you are on a computer, tablet, or phone. The reset link usually stays valid for 24 hours, so if you do not use it right away, you may need to request a new one.
Resetting your password through the SiriusXM app
Open the SiriusXM app on your phone or tablet and tap "Log In" at the bottom of the screen. On the login page, tap "Forgot Password?" — the exact wording may vary slightly depending on whether you are using the iOS or Android version, but the button is always near the password field.
Enter your email address and tap the button to send the reset link. Check your email for the message from SiriusXM and tap the link inside it. You will be taken to a page in your web browser where you can set a new password. After you create the new password, return to the app and log in with your email and the password you just set.
Finding the email address you used to sign up
If you cannot remember which email address you registered with, start by checking your email inbox for messages from SiriusXM. Search for "SiriusXM" in your email and look for a welcome message, subscription confirmation, or billing notification. The email address that received these messages is the one tied to your account.
If you subscribed through a car manufacturer (like Ford or BMW), your SiriusXM account may be linked to a different email than the one you use for everyday mail. Check any email addresses associated with your vehicle or your car's infotainment system. You can also look at your credit card or bank statement to see which email address was used when the subscription was charged.
If you still cannot find it, contact SiriusXM customer service with proof of your subscription — they can tell you which email is on file. Have your account number, phone number, or the credit card you used to pay ready when you call.
What to do if you have multiple SiriusXM accounts
It is possible to have more than one SiriusXM account if you signed up at different times or with different email addresses. If you are not sure which account is your active subscription, log in to each one and check the subscription status. The account with an active plan is the one you should use going forward.
If you want to consolidate multiple accounts into one, contact SiriusXM customer service. They can sometimes merge accounts or transfer your subscription to a single email address. This is especially useful if you have an old account you no longer use and a newer one with your current subscription.
Logging in on different devices
Once you know your email and password, you can log in on any device that has the SiriusXM app or a web browser. Your login information is the same across all devices — you use your email address as your username and the password you set (or reset) as your password.
If you are having trouble logging in on a specific device, try logging out completely, closing the app or browser, and logging back in. If the problem continues, clear your browser cache or uninstall and reinstall the app. These steps often fix temporary login issues without requiring a password reset.
Frequently Asked Questions
Can I change my username to something other than my email address?
No. SiriusXM uses your email address as your username and does not allow you to create a separate username. If you want to use a different email address, you would need to create a new account with that email, though this would not transfer your current subscription.
How long does it take to receive the password reset email?
The reset email usually arrives within a few minutes. If you do not see it after 10 minutes, check your spam or junk folder — sometimes email filters catch messages from SiriusXM. You can also request a new reset link if the first one expires.
What if I do not have access to the email address I used to sign up?
Contact SiriusXM customer service with proof of your subscription, such as your account number or the credit card you used to pay. They can update your email address on file so you can reset your password using a current email you have access to.
Is my password the same on the website and the app?
Yes. Your email and password work on both the SiriusXM website and the mobile app. If you reset your password, the new one works everywhere you log in.
Can I see my password after I set it?
No. For security reasons, SiriusXM does not display your password anywhere. If you forget it, you can only reset it using the "Forgot Password" tool. Write down your password somewhere safe if you need to remember it.