Where to find your Dropbox username
Your Dropbox username appears in the top right corner of the Dropbox website when you are signed in. Click your profile picture or initials, then select "Account" from the menu — your username is listed at the top of the page under your name. On the Dropbox mobile app, tap the profile icon at the bottom right, then tap your name to see your username displayed on your account page.
If you cannot remember your password and need to sign in first, go to dropbox.com and click "Forgot your password?" on the login screen. Dropbox will send a reset link to the email address associated with your account, and you can create a new password without needing your username.
Key Takeaways
- Your Dropbox username is visible in your account settings, accessible from your profile picture in the top right corner of the website.
- On mobile, tap your profile icon at the bottom of the screen and then your name to view your username.
- Your username is different from your email address — the email is what you use to sign in, but the username is a separate identifier.
- If you are locked out of your account, you can reset your password using your email address without needing to know your username first.
Username versus email address
Many people confuse their Dropbox username with the email address they use to sign in. These are two separate things. Your email is the login credential — the address you type into the password field. Your username is a display name that appears on your profile and in shared file notifications.
When someone shares a Dropbox file with you, they see your username, not your email. If you have changed your email address since creating your account, your username stays the same. This is why the username field exists separately from your login email.
Checking your username in account settings
On the Dropbox website, sign in and click your profile picture or initials in the top right corner. Select "Account" from the dropdown menu. On the account page, look at the section labeled with your name — your username appears directly below it, often in a lighter gray text.
You can also see your username on the "Profile" tab within account settings. This page shows your display name, email address, and username all in one place. If you want to change your username, Dropbox allows you to edit it from this same screen — click "Edit" next to your name to modify it.
Finding your username on the mobile app
Open the Dropbox app on your phone or tablet and tap the profile icon at the bottom right of the screen. This icon usually shows your initials or profile picture. Tap on your name or profile section at the top of the menu that appears.
Your account page will open, displaying your username, email address, and other account details. The layout is slightly different from the website version, but the username is always visible on this page. If you use multiple Dropbox accounts on the same device, make sure you are viewing the correct account by checking which email address is shown.
What to do if you cannot locate your username
If you are signed into Dropbox but cannot find your username in the expected locations, try signing out and signing back in. Sometimes the account information does not load properly on the first try. Sign out by clicking your profile picture and selecting "Sign out," then sign back in with your email and password.
If you are not signed in and cannot remember your password, use the password reset option on the login page. You only need your email address to reset your password — you do not need your username. Once you have reset your password and signed in, you can view your username in your account settings as described above.
Sharing your username with others
Your Dropbox username is safe to share with other people. It is a public identifier that appears whenever you share files or folders with someone. Unlike your password or email address, your username alone cannot be used to access your account.
When you share a file with someone, they will see your username in the sharing notification. If you want to keep your username private, you can change it in your account settings, but this does not affect files you have already shared — the recipient will continue to see your old username on those files.
Frequently Asked Questions
Is my Dropbox username the same as my email address?
No. Your email address is what you use to sign in to Dropbox. Your username is a separate display name that appears on your profile and in shared file notifications. You can change your username without changing your email address.
Can I change my Dropbox username?
Yes. Go to your account settings on the Dropbox website, click "Profile," and select "Edit" next to your name. Type your new username and save the changes. The new username will appear on future file shares, but old shares will still show your previous username.
What if I forgot my password and cannot sign in to see my username?
Use the password reset option on the Dropbox login page. Enter your email address and Dropbox will send you a reset link. Once you have created a new password and signed in, you can view your username in your account settings.
Will changing my username affect my files or shared folders?
Changing your username does not affect your files or existing shared folders. Your files remain in your account and people you have shared with can still access them. The username change only affects how your name appears on new shares going forward.
Can someone use my username to access my account?
No. Your username alone cannot be used to sign in to Dropbox. A person would need both your email address and your password to access your account. Your username is a public identifier and is safe to share.